The gentleman that did the actual detailing was great. I believe it is his spouse that "estimates"…read moreprice. Know exactly what will be charged before work is started. I as charged double than what I paid on another car later in Anacortes.

We arrived 10 minutes before closing on Friday and the lady (sorry forgot her name) said that she…read moreand her husband will take our car for overalls cleaning and do it as fast as they can with in an hour. We walked to the closest Starbucks and when we came back 50 minutes later, the car was like new. Great experience. Friendly family business with a smile. Have to admit, I was skeptical when we first got there but left very happy. Thanks so much.

Stopped by for a quick vacuum. Sigh. The vacuum "worked" but had really anemic suction. Gave up,…read morewouldn't pull anything significant out of the carpet. My home shop vac would have done a better job. Wasted my time. Penalty period 3 months. Hopefully they will service the vacuums before next time.

I have been a longtime loyal customer BUT last week I brought my husband car through the car wash…read moreand when I came out of the tunnel the right rear tire was shredded in pieces. 2 new tires, $1100.00 later and owner accepts no responsibility. He tried to say it was a defective tire. I consulted with 4 tire and auto technicians. They all agreed most likely it happened in the car wash. So much for customer service.

Johnathon was a lot of help and went above and beyond to help me. Would come back again.read more

Are negative stars possible? First I would like to apologize to all the friends and associates I…read morepointed to this business. In my defense, equipment-wise it is stellar! I usually visit after hours so haven't had the displeasure of meeting the owner until today. My truck was exceptionally filthy so I decided to clean it up. I knocked all the extra stuff off and swept out the loose stuff but there was a lot of tree debris stuck in the bed. No problem, I have had this before and just sweep out the area when I'm done, there is a push broom leaning on the building and garbage cans available, only takes me an e tra five minutes. Not today. HALF WAY through my wash the old rude guy who identified himself as the owner came over harassing me about it. Since he was being a total asshat I finished my truck while he swept up, including spraying some more debris off my truck since it wasn't clean yet. After I finished he was making some comment about if my truck was this dirty I needed to take it somewhere else which I happily will! I stopped him, told him that I always sweep the area when I'm finished so his comments were out of line. His response? "But you didn't, did you?" I reminded him that I wasn't finished​ and he started babbling about "I was in the service too you know", to which I responded that doesn't justify being an asshole to paying customers and let him know I would be reviewing his business and would not return. Long story short, if you absolutely have to go here, nowhere else in the state available, make sure your vehicle isn't dirty when you come in, the owner doesnt want any dirt coming off your vehicle, even if you routinely clean upbafter youre finished!​

Goes well and beyond with a pleased demeanor. Very professional. Highly recommend. A very thorough…read morejob.

Everything with the process to seeing the car sparkle from the work Thaitan Glossworks performed…read more They did an outstanding job!!

Amazing service done by these guys. Car was done in a timely manner which surprised me since I went…read morethrough insurance and it looks amazing! Had random pretty bad scratches all around the car and it now looks flawless. They were great on communication and great with all the questions I had. I have had some bad experiences with body shops with previous cars but I truly recommend this place. All of their work is warranted which is a super plus. Will definitely be returning for a few things left I need done on my car.

My family has been doing business with Northwest Autobody since the 1980's, and we just can't say…read moreenough good things about this auto collision repair shop. It seems about every other year someone bumps into one of our cars, and Northwest Autobody has us covered. This is a small, family owned shop that has been handed down from Larry, to Jeremy Stanek, and both of them have been nothing but stellar to deal with. My family knows the car business inside and out, and the quality of work and detail at Northwest Autobody is unsurpassed in Skagit County and beyond. My car is always done on time, or ahead of time, and if I have an issue with anything they fix it right away. Jeremy makes handling the claim easy, and they often go above and beyond to make sure the customer is happy. Great location as well in old town Mount Vernon and easy parking, I can drop my car off and just walk home. Five stars and beyond, Northwest Autobody raises the bar for quality auto care and customer service done properly. Thanks for being there for us!!

I had a tiny Stone in my wheel/brake system and it was squealing badly. I stopped in at Mark's and…read morein 20 minutes. They had the car up in the air and removed the pebble. They didn't even charge me. Now this is great customer service. Highly recommend.

I had my truck in for a distributor repair, and I couldn't be happier with the service. The shop…read morewas professional, knowledgeable, and took the time to properly diagnose and fix the issue. They did quality work, communicated clearly, and got my truck running right again. It's refreshing to find an auto shop you can trust. I would definitely recommend them to anyone looking for honest, reliable automotive repair.

Excellent service and very kind staff! They fixed the loose underbody cover on our Jeep at no…read morecharge. We truly appreciate their kindness and will definitely come back if we ever need car repairs again. Highly recommended!

Love Zap! Great customer care and fast, reliable service. They already handle everything for me…read moreon my 2017 F350, but I got into a jam with my brand new 2026 Sprinter Van (too much oil) and they took care of me right away ensuring I had the correct amount of oil (no dip stick in the new vans). Highly recommend!

Best body shop in this area. Great work and easy to deal with. Look no further for auto body paint…read more& repair.

No one likes to deal with damage to their car. So having an auto body shop that can do superior…read morequality repair while offering prompt friendly service made the process most welcome. Highly recommend