Tried complementary yoga class and was impressed by the amenities. There were plenty of locker spaces,steam room and sauna. Yoga studio was very spacious. However I did not like the vibes of clients who like to take selfies inside the studio and you can still enter the studio once class has started. read more

Equinox Bay Street - Day Spas Near Me - Toronto, Ontario

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Equinox is a luxury high-end fitness club founded in New York where they have locations worldwide. This location spans 2-3 floors. The gym has plenty of equipment for all your cardio and strength workouts as well as has a large variety of group classes ranging from pilates, boxing, spin, yoga, and even barre. There is also personal training, a spa, sauna, and their clothing shop as well. There is also an IQ Food Co for your post-workout smoothies and healthy eats. This particular review is for a sculpted yoga class I was able to attend at Equinox. I can't comment on the membership prices since the class was a free event held at Equinox, however, I still had access to the entire gym after the yoga class. This particular location on Bay St. is inside Commerce Court West where you have to take an elevator up to the 3rd floor to access the gym. Upon entering you immediately face the reception area. The lighting of the gym at first when you enter is dark and moody. The areas with the machines are well lit and the yoga room overlooks the corner of Bay/King. The change rooms are big where there are plenty of lockers available. You are able to find the steam room, showers, and washrooms inside the changeroom. There is ample space to change and shower after your workout. Everything I needed for the yoga class was provided. The room is not heated. The spacing of the mats are generous where there is ample room for everyone to move. The instructor we had was clear with her instructions and the workout was fun. After class we were provided with cool refreshing towels. Overall, the gym is clean and provides many amenities with all the workout equipment and machines you can think of. The space is nice and definitely caters to a certain type of clientele. Location is in the heart of the financial district as well making it easy for anyone in the downtown core to access. read more

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I have been equinox member since 2019. I work out usually 3 to 4 times a week and when I am really busy, I will still try to go once or twice a week. First of all, hands on the best instructors you will find in town - professional, knowledgeable and kickass awesome! They will train you, really well. Second, I never find any major cleanness issue here - sure, you can always pick up a few spots in the shower or sometimes the water pressure were too weak / water being too cold in the Yorkville location, but overall the staffs do a good job. However, the billing is the no. One issue they really need to fix. There was more than one time they billed me multiple times for the same month - started in 2020 and still happens in 2025. Also, periodically they increased the price - but never properly tell the clients. I found this surprising as they have an amazing app that could track workout schedule and online classes but you will find nothing about how much you paid/have been invoiced every month. I also never receive any emails leading to any price changes. I meant I love this gym and I am willing to pay but don't you need to give me a bit courtesy about price increases, like any other companies or governments would have done. For that, I really don't understand. I think this shows inconsiderations and lack of transparency. It hurts my heart to think about that! read more

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Cute gym. It's clean and everything with nice views. But considering I just had to walk two blocks to buy a bottle of water in the middle of my steam and shower this place gets two stars for me. I cannot understand for the life of me how the gym does it sell bottled water, especially considering it has a steam room. read more

Amazing gym. Fancy and friendly at the same time. I was not a gym person and they taught me sooooo much. I really did get stronger and learn how to run, cycle, box, lift weights all while having fun. Definitely worth the price. The instructors are knowledgeable and will take the time to show you what to do and make sure your form is proper Amazing music and everything is clean read more

This is my favourite gym in downtown Toronto, and trust me I tried lots of them over the course of several years living in this city. I just love how is perfectly cleaned and maintained. Lots of amenities, classes and equipments. Love the energy here at 6am everyone is so focused and aims for the best. read more

Equinox Bay Street - Day Spas Near Me - Toronto, Ontario

It was great experience at Equinox Bay Street. When I went there on my friend's recommendation, and it turn out to be one of my best decisions. Staff there is extremely friendly and well behaved. I had a wonderful time. read more

This posting focuses on the level of staff service. I've been a member for 11 months. NEGATIVES: - Personal trainers dominate areas and cut in during busy gym hours. I have been annoyed and inconvenience, but did not post reviews until the most recent experience which was the worst as it happened twice in one session. I went in on Feb 3rd around 11:30am to use the downstairs the free weights area. I was asked by a PT whether they can share a bench but proceeded to cut in the middle of my reps to put his client on it first. I waited on the side and when another bench was available, I moved. Then a different PT cut in while I was still working out and taking a breather in between. He said his client needed the bench and so I informed that I only have one more set left. The trainer pointed to the first bench and said, "you can use that one". - management does not take action. I found out their names and wrote an email to the PT manager on Feb 5 asking if I can communicate my experience. I have not heard back. - bath towels in the women's change room do not seem to be laundered properly as i have found hair stuck on clean towels and makeup stains multiple times. POSITIVE: - beautiful facilities, and Kiehls toiletries - diligent cleaning staff - quality of instruction. Erin, Melissa and Justin B are top notch instructors equivalent to other class based gyms like YYoga and Soul Cycle. I enjoy the classes and I'm not compromising by taking classes at this gym. However, direct encounters with the arrogant staff downgrade my experience, as it is a disservice. I do not want any future disrespect from PTs, so I'm changing my workout schedule, while searching for another gym. read more

BEWARE highly unethical sales tactics. I was called by account executive to rejoin the Bay Street equinox and I expressed concerns on the call of not wanting to be locked into a 12 month contract due to Covid-19. The rep assured me I could cancel my contract at anytime if I had any worries related to the virus. With the omnicron variant spreading rapidly in Toronto I requested my contract be terminated due to discomfort with the rising number of cases in my area. The GM Matt Pinder has now refused to let me out of my contract and the account executive has denied telling me I could cancel if I were concerned. Note these people will say anything to force consumers into a contract. Equinox is clearly supporting immoral sales practices and does not care about the health and safety of their members. read more

Puts al LA Equinox's to shame. This gym is two floors of if of new machine, floor to sailing windows extremely clean. When you walk in you feel like you've walked into a trendy lounge. read more

Equinox Bay Street - Day Spas Near Me - Toronto, Ontario

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This is by far the best gym I have ever been to in Toronto. They offer complimentary towels and cucumber ice cold towels for when you sweat a bit more lol There is free wi-fi which is indispensable for me since I listen to my music only on Spotify and I need to be connected a reliable and fast network in order to do so. They have - included in the price of the membership - a boasting +70 classes to choose from starting very early in the morning until up late until they close. The place is always very clean and tidy. You can get Khiels products in the lockers where they also have a sauna and steam room and cotton swabs, tissues, face creams, body creams, hand creams etc... a nice touch is that they have a free coat check and the entrance of the area of the lockers. They offer Pilates and also massages in the back area and there are two floors filled up with equipments and space to use for your daily excercise. Highly recommended! read more

Equinox Bay Street - Day Spas Near Me - Toronto, Ontario

solid 3 out of 5. depends on what you're looking for. came to try out equinox and took a free barre class. pros: - VERY nice gym (towel service, steam room, toiletries in the change rooms, good lockers), lots of equipment and variety, and seems to offer a large variety of classes too from browsing online cons: - douchey (duh- it's a luxury gym in the financial district) - disorganized (see below) - expensive (but you get what you pay for- so that's cool) so from the email exchanges i had with the manager and some other sales outreach person, my friend and i were under the impression that we had to arrive to the gym at 6:00 to get a quick tour and so they could soft-sell us a membership. when we go to the gym, we tried to check in and no one at the reception desk knew what was happening. after that hurdle was passed, we asked them where the change room was. it was clearly our first time there- were we expected to locate them on our own? so we basically give ourselves a tour before the class the "barre" class didn't even have a barre!! it was modified mat pilates with a turnout. i get it, equinox, you don't want to reno your yoga studio and have a ballet bar coming out of the walls. but did you know that you can buy free-standing ballet bars? it's shocking, i know. just wanted to put it out there that the barre classes at equinox aren't really barre. if you're looking for barre you're better off at an actual barre studio (there are many options across the city). since i don't really work out and i only like barre because of the low impact, i wouldn't come back here. read more

There is a serious lack of professionalism here. Even though back in January when I cancelled my membership and I was told it would be cancelled as of the payment at the end of January they continue to charge my credit card until August. This is not an organization to trust. I thought they were better than this - obviously not! There are other ore professional gyms out there. Please be careful if you are considering this gym. You will pay far more than you think you will !! read more

Don't join Equinox on Bay. The classes are always full and there aren't enough showers in the women's locker room. You have to wait in line to take a shower. Worst of all, women steal other women's belongings while they're in the shower, and management does NOTHING about it. You'd think a club that charges $200/month would attract decent clientele, but it doesn't. You're better off at Adelaide Club or Mayfair, or even Goodlife. Not to mention the showers stink of rotten sewage and they're moldy. read more

Equinox Bay Street - Pitiful excuse for a make-shift women's make up counter at Equinox Bay St. Again, this club is not worth the high fees. - Day Spas Near Me - Toronto, Ontario

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I've been going to this gym for almost a year now. It used to be absolutely perfect, but now its getting way too busy and it's actually becoming less and less enjoyable. Classes are always packed (if you manage to actually get in) and locker rooms have no space to get dressed or even get a locker, of course you have to wait in line to get a shower. Worst thing about this is that I see more and more people touring around the gym trying to get in. I am actually thinking about giving up my membership since it's completely losing it's charm :( ITS TOO CROWDED!!!!! I hope they either get a bigger space or they stop making people join. read more

Have been a member of Equinox the past few months... one huge tip, if you're part of a larger company, definitely ask about the Corporate Plan. It's a bit cheaper, but the huge benefit is that you pay month to month vs. committing for a full year. Amazing way to try it out... but also be able step away if you do a lot more outdoor activities in the summer or want more flexibility. The GOODS! - beautiful space, bright, impeccably clean - amazing locker rooms (nicer shower than I have at home) plus a sauna, steam room, nice towels, and lockers where you set your code (vs. having to bring a lock) - juice/smoothie / snack bar... all healthy of course! - personal training options, had a few free sessions, the trainer was good but I wasn't looking for someone to train with and was happy to see it pretty low pressure with no crazy stalker follow-ups which is SO much better than other gyms - staff and other members all very friendly - unlike some places you don't need to be wearing full head to toe lululemon to fit in - great spa - massage therapists are top-notch - has essentially a gym within a gym - upstairs is a bit smaller with a few machines, treadmills, bikes, stretching area - with a much bigger space below. I've been mornings and after works and its never too busy - always equipment and machines available. - classes are great, pretty interesting and tough! favourite so far has been shockwave which is essentially circuit training with rowing in the middle, painful (in a good way!) classes are getting fuller recently, but not a problem so far! - NOW open Sundays! Negatives I can see so far... - Spinning Class wasn't great... that being said, I've been spinning the past few years at Quad, one the best places in the city, so its a bit hard to compare - This is getting picky but would be awesome to have access to a local hotel pool, even if it cost a bit more Overall its pricey, but if you take full advantage of everything the club has to offer its worth it! read more

I was a member at Equinox for a while. The good: - The facility, equipment is amazing, space is amazing, classes are good quality, bathrooms are great and always so clean, cafe is delicious, trainers are all super professional and friendly. The view from the treadmill area is nice to have while working out. They have nice separate rooms (pilates studio/yoga studio/spinning studio/ boxing studio), all so comfortable. The bad: - The admin staff (in terms of their finances) are SO unprofessional. They messed up with me so many times e.g. I referred a few people and never got two of my $150 gift cards. They could barely keep track of anything. - The contract there is the only way you can join if it's your first time and it sucks. I wish they had month to month membership. Maybe they've added it over the past few months. If I didn't have such a bad experience with the admin part of Equinox, I'd give it 5 stars. If you live/work in the area, I'd say it's worth the high membership costs. read more

Much swankier than the yorkville club (i mention it because Equinox bought the yorkville club). The changing rooms are much more upscale. The machines newer since it's a brand new location. Not much staff as the other one from what I saw, but not a bad thing. More organized. Update: There are much more staff and members now. It's a gym in full effect! read more

Avoid this gym! Signed up in Jan of 2018 at the Bay Street location in Toronto. Had account frozen for March and April 2018 due to being very busy at work. Changed jobs in May 2018 and requested to cancel membership due to the distance from the gym to my new work. During the lengthy period of back and forth emailing my membership was ended June 2018. Equinox basically stole $340 saying that I would have to be a member for a full year before they would settle the 2 months account freeze fee against the membership fees I paid. I asked when I signed up and was told that there was no contract and could cancel any time. Conveniently the person I signed up with no longer works at the gym. read more

This gym is pretty swanky, which is what i expected given the chain's reputation and the number of celebrity attendees. It only opened at the end of April so everything is shiny and new. They have two levels with private, sound proofed rooms for yoga, Pilates, group classes and stretching. They also have two levels of cardio equipment and weight rooms plus a day spa (for massages etc), a cafe/restaurant, steam rooms and dry saunas. The gym is extremely clean. The girl who showed me around stressed that the maintenance team runs a tight ship and she wasn't exaggerating. Whilst I was there I saw multiple people constantly cleaning the gym floor and the change rooms. What sets this gym apart and makes it seem expensive (aside from the monochrome colour palette) are the swish, yet unnecessary, add ons. These include, but are not limited to, the following: - showers that look like they belong in a Hawaiian resort (think wood with black stone features) complete with every shower product you could possibly think of using - fridges full of eucalyptus soaked towels for those red, sweaty faces - towels for every occasion: sweat towels, sauna towels, shower towels and face cloths - a waiting room inside the change room (incase your friend is taking too long) with a flat screen tv, lounge chairs and magazines - mouthwash and little cups at the change room sinks - an assorted collection of q-tips, hair gel, hairspray, deodorant, perfume, facial cleansers, hairdryers, curling irons, hair straighteners and moisturisers for use - change room mirrors with lightbulbs ala celebrity dressing room - lockers with a fancy way of setting a combination (just to be different) - the ability to put your own USB into every machine (include the spin bikes) to record and upload all your workouts - classes with unusual, nondescript names such as 'Essentrics' Another point to note is that the gym is quite hard to find. It is located in Commerce Court on the PATH near King Station. However you will only find it if you exit King Station at the correct end of the platform. If you do not see a sign saying Commerce Ct when you exit you have no chance of finding it, try walking to the other end or ask someone for directions. My overall opinion of the gym is that it is extremely nice. It has all the equipment and classes you could possibly desire (although unfortunately not a pool) and is in a convenient, downtown location. It is very clean and light with a nice view of Bay St/Younge St out of double storey glass windows. Given the target market you might suspect that the clientele would be snooty, well-to-do business people. I have to say that even though I spotted a few of those most people working out looked downright normal. The only downside for regular folk is the price. If money is no object then this place is for you. It works out to be $165/m or up to $180/m if you wish to use multiple clubs. Whilst there is no other Equinox here at the moment The Yorkville Club has been bought by the company and soon changing over. The join up fee is $550 but they are not charging it at the moment because the place is newly opened. So if you are considering signing up now is the time...save yourself $550. Even if the price is not for you go down and have a look around, ask if you can trial the gym. If nothing else it is very pretty and nice to look at. If a five star hotel was a gym this would be the place. read more

I cancelled my Equinox membership back in December 2019, well in advance to ensure the club had enough time to process my cancellation. My last payment was supposed to be in January 2020. I've been charged for the last 2 months and sent 4 emails to the club management team to credit my account with no response. Highly sales focused club with low customer centricity once you've joined read more

Very disappointing experience. The classes are consistently fully booked and the women's changing room is a complete disaster. I have had to wait in line for a shower every time I have gone to the gym. There are not enough blow drying and makeup stations, which means long waits and cramped conditions. Given its location, this gym should be catering to the needs of women working on Bay Street, who do not have an extra 45 minutes to spend trying to get ready after a workout. Several attempts at voicing my concerns have fallen on deaf ears and I have finally given up. I was much more satisfied with the Adelaide Club. read more

This place is rightly called the five star gym. The membership is expensive but the place is so comfortable and clean that you will feel like working out. The boxing gears, yoga sessions, spinning classes are very good. They have an iPhone App that you can use for booking spinning classes or for knowing the schedules. I love this feature. There are enough treadmills and they are cleaned and maintained properly. You will also get clean eucalyptus dipped wet towel after the work out that will make you feel refreshed. The showers are nice. The staff is friendly - there is coat check facility available. They have a store that sells some sporting wear - tees and yoga pants etc. The place also has some folks who prepare healthy juices and shakes for you. There is a nice lounge where you can relax and use the free WiFI. I am not a fitness junkie but the place inspires me to come there and spend at least a few minutes a day. read more

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Great club! The equipment is top of the line and plenty of it. It is spacious so you don't feel like you spend your workout constantly trying to avoid people. They make it easy for the members. Towels all throughout the club, including the chilled eucyluptus!! Classes are tough, even the yoga classes are a solid workout. It is clean, modern and worth every penny I pay to be a member. I have gone to pretty much every gym in Toronto over the years and nothing comes close to this one. It's nice having windows and not being in a basement. . . read more

I have scheduled a tour to learn more about the club; I was told up front about legal agreement before the pricing and touring. I found this very unprofessional and pushy. Interesting enough, the website does not show any facilities (weights etc.) except the lounge area and classes. I believe you can get a better deal with Adelaide Club (http://www.adelaideclub.com/) next door; membership is more reasonable and they give you a trial to see and feel the facilities; nothing to hide, as they know they have the competitive edge. My impression is that Equinox has something to hide; high price and small gym; no value. read more

I had previously been a member of Equinox in the States so I was excited when I learned they were coming to Toronto. The recently opened Bay Street location has not disappointed. Fantastic facility, friendly staff, state-of-the art equipment and top-notch classes like Endurance Cycle with Jacabo. Well done, Equinox. Welcome to Toronto. read more

Great gym! I recommend Jacopo's spinning class and Melissa's Yoga!

NY member (via Vancouver) transplant so my expectations are high. Gorgeous and clean facility.

Toronto finally has a true high-quality gym. I was previously a member of Equinox in New York and the Toronto location is as nice as any. Here's hoping it does well... read more

In town visiting for the holidays...Melissa and the team at Equinox Bay St are fantastic. The classes are excellent, the cafe is super delicious/healthy and the club overall is very clean, modern and spacious. Working out everyday here over the holidays really made my trip so much better. read more

I love this place. Always spotless, tons of staff, new machines, always well maintained. Probably is not a better run gym in the city. The changing rooms are awesome! Very much a bay street crowd. read more

I was a member for two years and was not impressed. I recently cancelled after I noticed my local YMCA had much better facilities @ $70 per month. Pros: Location. Cons: The Training staff is not considerate as they have their clients stretching and running around in the middle of the weight room meanwhile meanwhile paying members have to "work around" their training sessions. They leave their crap (IPADs, pens & papers) lying around on the floors & equipment When I cancelled the receptionist confidently stated everything was done and complete I had paid for a month in advance. I even asked if there was anything I needed to sign because I couldn't believe it was so easy and she stated "You're good to go". Two weeks later I get an email from a salesrep saying I had to come by and sign something. When I arrive she says today is the official cancellation notice so I need to pay for another 2 weeks. I highlighted that I was about to pay for the receptionist not doing her job properly and even though I think the salesrep agreed she couldn't be bothered doing anything about it. Not worth the pain of dealing with a suspension of common sense so paid the $100 and equinox is a memory... Much better alternatives elsewhere. read more

This place used to be great - and I would know, I was a member for almost 5 years - but now I would not recommend signing up. First off, their administrative staff is either not competent or just don't care - dealing with billing, membership options, gift cards or anything similar feels like pulling teeth. Once I was charged $146.75 for a training session I didn't book or actually have and it took two months for a refund. I had to talk to an assistant manager several times and often left voicemails that were never responded to. Secondly, it is getting more and more crowded and every time I workout, I see the membership advisors giving more tours. Part of this problem was highlighted in another review - there are so many people with trainers on the floor, the amount of bodies is absolutely insane. Further, some of the newer trainers are disrespectful of those working out by themselves, asking to "work in" and then just taking over your equipment. The final straw for me in this respect was when one trainer set up equipment so close to me I just about had a weight land on my foot. I understand that your poor client is spending upwards of $130 a session, but that doesn't give you the right to take over the gym. Third, "rush hour" workouts have become untenable unless you are willing to fight for space and deal with an increasingly douchey bro culture. I am sad to leave but not sure how I can justify $200 a month for what is now a similar vibe to goodlife during peak hours (with the added bonus of dozens of 20 something year old trainers who are probably insta famous). read more

I've been a member for a couple of years and I've observed a steady decline in cleanliness in the men's change room since the sparkling early days, including mould in the showers (to be fair, they seem to be addressing this lately), and general untidiness in the men's change room. I have a hard time reconciling the $190 / month membership fee lately; toilet paper is the cheapest quality, urinals are terribly stinky, steam room is unclean and often out of commission. Reception staff is generally great, but training staff is pretty unfriendly (with a few exceptions), clientele is a mixed bag of type A Bay Street types and up-and-coming wannabes. Don't believe the hype. read more

Have been a member for about 3 weeks. Was a bit leery given all I heard about the cost of membership and Bay Street crowd, but as I needed to quit my mid town private gym for commuting reasons, I wanted something quality. Wow, Equinox does not disappoint! Sales process - NOT pressure-filled whatsoever. Equipment - Top notch and plenty of it Classes - lots of variety - something for everyone. You won't be bored! Classes geared to the serious member who wants to stay fit. Love the express conditioning classes....30 minutes you're in and out! Instructors - passionate about what they do, and it shows. They mix it up to stave off boredom. Also some of the instructors offer life lessons and tips (on workouts and diet, sleep, etc) during workouts - so I've often left the gym not just happily worked, but enlightened! Bathrooms (women). WOW. Spacious lockers - love the built in locks - no lugging around a lock. Clean, clean, clean. Lots of high quality towels. Nice music playing to make a relaxing environment. Great products. Huge steam room. Sauna. The locker room is a relaxing environment to walk into after a harried walk from the office, and relaxing after a tough workout. Space - HUGE, bright, airy, light filled during the day and clean, clean, clean. Members - Def Bay Street crowd. Women's washroom like a fashion runway. Not a cliquey or uppity crowd as some may expect. Everyone's there to just get their workout on and get back to the office. Not a social club at all which is a nice change from what I left. All in all, this is not an affordable gym for all, but GREAT value if you use it regularly. Equinox CLEARLY values its members and wants them to have a great experience. And OMG those cold, wet eucalyptus towels - worth membership alone! Nice way to refresh if you're too rushed for a shower. Almost forgot! Very informative e-newsletter. Awesome app that lets you pick your bike in spinning class and sign up for all classes. Calendar to track your workouts. Interested to see how much more they do with this app. read more

In the US, equinox is a great brand but like many American businesses that start up in Canada (remember Target?), the offering has been watered down significantly yet the fees are on par with the premium US offering. Classes are limited and the ones they do have are always fully booked 24 hours in advance. There have been very few changes since I joined 2 years ago and it's boring. Despite many members requesting additional classes at batter times they have ignored all requests. It's Bay Street, so everyone in the area is on a tight schedule but they jam all the classes into three windows- morning, lunch and evening. They can't seem - or don't care enough - to stagger the class times. Lineups for showers and even longer waits at the locker bays and then for a spot to fix hair and makeup create a very stressful environment for everyone. Nothing in the afternoon for the hundreds of people in the area who need to be in the office by 7:00 am and would love to take a class around 4:00 like most other gyms offer. Private pilates was good but expensive and there are barely any group classes to supplement weekly practice, so its hard to get any benefit. The gym is well maintained and clean and front desk staff are friendly but they can't answer questions about classes or provide any real assistance when you need it. read more

Love this gym. It's worth every cent for me as I go almost every day. However if you don't go very often it's probably not worth it for you. First I didn't have a very great impression as when I was signing up their communication wasn't so great (was done over email). However now that I've been going to the gym for about a month now, I can see it's a really great gym. It's always very clean, instructors are great in classes, when I'm in the locker rooms it feels like I'm in a 5 star hotel spa. It definitely makes going to the gym easier. read more

Besides for the excellent amenities, I have had a terrible experience with the staff. Breanna in particular was condescending, rude and completely dishonest when it came to keeping her word. PSA to any current or potential gym members, I suggest you ask to deal with a different manager. Such a shame because Equinox is truly a beautiful, clean gym, but the staff are driving it into the ground. read more