Employees are mean and not helpful. It has gone down hill since merge with Warrenton and Debbie…read moreDavis retired. The new management sucks!

The staff at the Missouri Bank at 1601 South Limit avenue, Sedalia Missouri have helped me through…read morethe toughest part of my life. I lost my husband to cancer. I had his family, our Church and The Good Lord but I also had the staff at The Missouri Bank in Sedalia Missouri, they were there for me the entire way and they are still helping me. Everyone there goes above and beyond simple care. They put human compassion into their effort. Some of the most valuable things on Earth are priceless but cost no money. Stephanie Karbinas worked with me before my husband's death. She worked with me just after he passed. There were times when she would ask me a question about our accounts, and I had to ask her to repeat herself. She repeated her questions with compassion no matter how many times she had to repeat herself and she had to do it a lot. I was paralyzed with grief when my husband died. There were times when I was taken over with memories and stopped hearing what anyone said to me. I was listening but I just didn't remember what was said to me. I had to ask many people to repeat themselves to me and no one got tired of repeating themselves. Stephanie never got tired of repeating herself to me. I knew she could see I was sinking into deep morning, and I will always remember the compassion she and the other staff at The Missouri Bank gave me. When I am under great stress and grief my legs don't really want to work. I told everyone about this before my husband passed. I want it known those people at that bank helped me walk after my husband passed when I had trouble with it. They stayed by my side when I moved through the bank to make sure I didn't fall. How many places do that? I will always be thankful. It was necessary to do paperwork after my husband's death. These people at this bank were kind and patient with me as I have never had anyone be at a bank before. Stephanie helped me today with some of my bank work. She goes above and beyond. She is patient with me, and I am grateful because I have anxiety, and her calm personality calms me. She is always in a good mood and always she is human, kind and understanding. Hanna always gives me a smile and ask how I am. Debbie does as well. Lydia and Heather are compassionate as well. All the women gave me compassion before and after my husband passed. They still do. Vaughan has never tired of me calling and Rob is always happy to greet me. The guys at The Missouri Bank in Sedalia are courteous, kind and supportive. Stephanie was the first to ask if I was eating and sleeping after my husband passed. I wasn't and I told her. She looked me in the eye and said, "You have to eat. You have to sleep. You will get weak if you don't. I want you to try for me ok?" And I did but it was slow going, so much so that the other ladies began to ask. Stephanie suggested eating lightly and drinking water. One of the other ladies suggested that I go out into the sunny day, but my mourning was so great that I cannot remember who it was. I was a sad case for quite some time. They care at The Missouri Bank at 1601 South Limit Avenue, in Sedalia Missouri and I am grateful. I will likely morn my husband's passing for the rest of my life but having people like my husband's family and the people at The Missouri Bank in Sedalia are making the difference between me staying in deep morning and living a life to remember my husband by. I have always been happy and comforted by the professionalism of the Missouri Bank and I will always bank there.

U.S. Bank reached out to me to see if they could rectify the problem I had. I endured several…read morelengthy phone calls. This empathetic customer services employee wanted all the details of my experience. This person cared. They listed to me and noted every detail. They were so empathetic. He assured me this was a problem and I'd be getting another call in a few weeks to update me on their solution. He made me feel like he really cared. This would be resolved, he assured me. A few weeks later I got a form letter in the mail stating: The branch manager can do what ever they want. So U.S. bank doesn't care about your issue. It was almost like they were pranking me, leading me along, pouring some salt in my wound, then...just kidding, we're not going to do anything. U.S. Bank what a joke.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I hate leaving negative reviews, but I had one of the most bizarre interactions of my life through…read morethis bank. My 10-year-old son has a Smart Saver's account here, and I occasionally deposit freelancing money into it. My name is on the account alongside his, so more than once I've neglected to endorse my checks. The bank has called to tell me as much. No big deal. Then this morning, a woman with the tone of a fed-up schoolmarm called to say, "You forgot to endorse AGAIN and I know we've had this conversation with you more than once. I'll give you ONE MORE CHANCE, then I'm shutting down your access to the ATM." I felt bad for laughing, but as a 36-year-old woman, being scolded like a wayward child--by another grown woman--was one of the strangest things I've ever experienced. I'm still somewhat convinced she was kidding. Maybe she was having a bad day. Maybe she hates her job. But it felt like being on an episode of Punk'd and I can't shake the ick. Aside from that, the tellers and other employees have been lovely. I wish this lady well and hope she's alright. Not sure customer service is for her.

From the owner: Convenient & customized banking for all your personal, business, ag & merchant needs. Experience…read morefull-service banking that's all about you! Member FDIC & Equal Housing Lender. Personal Banking Your Way. Open an Account Online.

I had set up e-statements to save from monthly surcharge fee back in March of 2019, Tonya at the…read morebank said I never set it up in my online account which I know for a fact I did. They wrongfully closed my account on July 1st and never sent me mail, email, let alone a call, to notify of me of my savings account getting closed. I was not even arguing or trying to and just trying explain and tell her calmly that my account was wrongfully closed and I have proof I set up e-statements and she got rude and claimed I was trying to argue and hung up, I was going to ask to speak to the manager right before she hung up. Every time I walked in to this bank I felt uneasy.. i had account with them as a kid, but this bank i never seen a black or hispanic worker, nor even a customer who was not black, hispanic, or mixed, It was mainly whites and most likely racist workers. My account was wrongfully closed and I feel she pulled the "I was trying to argue, when I was trying explain calmly" under racial circumstances. Do not bank with them! save yourself the hassle! If I could rate 0 stars, I would.