I've been coming to this agency off and on for about 4 years, I've had about 3 therapists now with…read morethe agency, and I've referred many friends and family to the agency as well. Something to keep in mind beforehand if you are interested, the therapists working here are not licensed, they work with their supervisor to gain their hours needed to practice on their own, so they translate information and get advice from their supervisor when if comes to working with you. The first time I started going to AVC was back in early 2020 and I loved my therapist, we had a great connection and I looked forward to our sessions, but she had to leave the agency and I didn't want to start all over so I just quit. I started going again in 2023 because I was in dier need of therapy, and started seeing a new therapist every week. Our very first session, I was informed that I had a "remaining balance" from my last time working with the agency, news to me and a whole 2 years later, never received an invoice, email, call about this remaining balance. I already have huge issues with my financial status which is a big reason why I came back to AVC because they are one of the only agencies that "work with your income" -or so they say- , i worked with my therapist to find a payment plan that worked with my income to pay off that balance on top of my weekly session cost. I have been seeing my new therapist every week on Wednesday since February of 2023, and each session we talk about my remaining balance owed to the agency. The most recent session I had, 30 minutes of MY session time was used to discuss the issue of how much I "owed". I have been making payments weekly to my remaining balance, but my therapist informed me my remaining balance was the same as when I started with her, which is interesting because..where has that extra money I've been sending in each week been going then?? I also informed my therapist that I get paid bi-weekly and it's sometimes difficult to pay weekly due to my income schedule and I was threatened that they would terminate my sessions if I miss 2 payments in a row, regardless of my income schedule. Every session has been about the agency's money and feels as though that's what comes first for them, rather than the patients. I feel like I am not a priority and robbed of my contracted time. I don't understand why my time is being used to discuss this issue rather than the admissions team calling me off my paid time to discuss this matter. Like I mentioned, I have referred many friends and family to this clinic (about 4) and I got similar feedback from those individuals as well. Seems as though this is a reoccurring theme at AVC. Other than that, it gets a little frustrating switching therapist so frequently because they are only there getting their hours, so it can be difficult getting vulnerable and opening up knowing your time there will end. If you need therapy short term and for emergencies, I recommend AVC, but if you're looking for long term, patient forward services, I suggest you look elsewhere. Possibly; "Santa Clara County Behavioral Health Services" they are also low income and no insurance. I will be switching over to them soon as well.

After giving myself some time to calm down about this whole situation, I'm still just as…read moreinfuriated, but here's my bottom line: Almaden Valley Counseling Service may be great for you if you want affordable counseling.. But I've experienced firsthand that nowhere there gives a crap about their clients, or the way that counselers treat them.

I strongly recommend Dr. James Li. I have been here for…read moremultiple years, being treated for neck pain, shoulder pain, hands pain (due to using mouse for long time), and diziness. Regular family doctors can't do much with these symptoms but my symptoms got significant relieved after a few treatments. I typically don't write reviews but feel I should because the treatment I got here is great.

My mom was treated terribly by the rude owner and came home crying!…read more We scheduled an appointment for a massage + acupuncture as part of a bundle we had previously purchased. When she came in, she wasn't even asked what she came in for - the owner rudely ordered her to come inside a room. It was her first time getting this service, she wasn't sure what she was even supposed to do. The owner was hostile with her for no reason and told her rudely to go change. The massage itself was fine, but my mom was expecting there to be acupuncture, as it was part of the bundle, but they never provided it. After the service, the owner tried to gaslight my mom that she only signed up for the massage, when I was present when the appointment was scheduled and she clearly signed up to use the bundle we paid for. She didn't know how to get out of this situation, and ended up paying for the massage she didn't even sign up for. When I called to figure out why my mom was treated this way and charged for the massage, the owner ripped the phone out of the hands of the receptionist that I was speaking with and started giving a bunch of bs excuses, while trying to gaslight me as well, also asking to talk to my dad. My dad had a good experience here previously with acupuncture and we were going to purchase another bundle. But after my mom was treated so disrespectfully, we will be taking our business elsewhere. The owner needs to do better and treat paying clients with more respect and consideration.

A friend of mine has been trying to get me to come for the b-12 injections . I wish I would have…read morecome in sooner . I'm bringing my mother in law next time . Also , super cute jewelry in the waiting area . Clean,easy,fast, and friendly

Dr. Blay specializes in executive cognitive therapies and hormone balancing. The cognitive…read moretherapies are new and innovative and are driven by brain frequency stimulation. I've been on the hormone balancing program for over a year and my results are A+! I've just began the executive cognitive therapy. i can report back when I'm through the program. My sister went through the brain frequency therapy and she reported sleepless nights have turned into deep sleep nights.- she if 50% through her therapy.

I have known Shannon as a colleague for 10+ years and I cannot say enough positive things about…read moreher. She is caring and passionate about the families she works with. She is a mom herself and she can understand the struggles of parenting. Shannon is a great listener and her positive attitude makes it so easy to talk to her about anything. Shannon has always been there for me and my family and has given us helpful advice. I can go to her with any problems and she can always come up with a solution and make everything better. She is intelligent, warm, compassionate, and everything that an LMFT should be. Any family would be so lucky to meet Shannon.

Shannon is an extraordinarily listener which makes it incredibly easy to open up. She is not…read morejudgmental and she will not tell people what to do. She helps guide you to the correct solution for you and your family.

Michelle's a true expert on understanding and managing anger. The anger course she so amazingly…read morecreated not only helped me find my actual anger triggers but also helped me find self-compassion for my healing journey. I now have so much confidence in leaning into healthy anger and tools for managing my anger. I highly recommend Michelle and her anger management course for anyone serious about healing and growing! ~Mercedes Samudio, Parent Coach

fMichelle's resources are extremely powerful. They have helped me inquire deeper into my emotional…read moretriggers and have encouraged me to break free from them. This inner transformation has given me the freedom and empowerment to live my best life. I feel a hope and excitement for my future, now!

I recently contacted Dr. Dufford to help me after receiving a recent diagnoses of PTSD, it's…read moreunfortunately had been many years since I'd seen Dr. Dufford as a patient. Dr. Dufford returned my call promptly and he was very kind and understanding to my situation as usual. Sadly, Dr. Dufford was not able to fit me in as a returning patient at the time that I called, Dr. Dufford instead gave me a referral to two other Psychologists that specialize in treating the Complex PTSD that I suffer from and was recently diagnosed with. Dr. Michelle Chabbot was the Psychologist that I first reached out to following the multiple traumatic events that led to my Complex PTSD diagnoses and that caused my PTSD Panic Attack. I study Psychology myself, and I was very shaken when I contacted Dr. Chabbot, as I'd never experienced at PTSD Panic Attack before, and I never even knew that someone could suffer from something as terrible as a PTSD Panic Attack. Dr. Chabbot answered the phone immediately, and she was kind and caring enough to take the time to help me immediately. She even answered some emergency questions that I had regarding my recent Complex PTSD diagnoses and the PTSD Panic Attack that I suffered. Dr. Chabbot did all of this for me during her time off on the weekend, when she was out of town on vacation. Talking with Dr. Chabbot, meant so very much to me. I immediately felt comfortable with Dr. Chabbot and I immediately knew that I was in good hands with regards to finding help to treat my Complex PTSD Disability. I'll be continuing my treatment with Dr. Chabbot moving forward, and I'll be sure to update my review along the way as well. I can tell Dr. Chabbot is an extremely gifted and knowledgeable Psychologist, and she is exceptionally knowledgeable and gifted in the area of PTSD especially. Please do not hesitate to reach out to Dr. Chabbot/Dr. Dufford, if you are ever in need. I also urge anyone reading this to reach out to Dr. Dufford/Dr. Chabbot if you are in any need of mental healthcare. It's vital to seek the aid of a Psychologist if you've ever experienced going through a traumatic life event (such as a car accident, workplace discrimination, domestic violence, Ableist bullying, really anything that happens that is traumatic in life, can potentially lead to PTSD I'm told. On top of this, in my own personal experience, PTSD appears to me to be a self fueling condition/ mental illness/disability, meaning that PTSD can worsen over time, if left untreated. What this means is that, it's vital to seek the help of a qualified mental healthcare professional immediately following a traumatic life event. If one doesn't immediately get the treatment that one needs, ones PTSD could quickly worsen, that and one could easily develop "layers" of PTSD, from multiple traumatic events as well. In addition to this, PTSD can also VERY QUICKLY develop into a life threatening condition/mental illness/disability, so please don't ever hesitate to get seek immediate help. Even if you just suspect you might need help, then immediately seek out that help as your mental health can quickly worsen, leaving you in a life threatening situation.

Dr Dufford is one of the best therapists out there. He makes time for you and is super supportive!…read moreI have been seeing him for a long time off and on through my life. He instills in his practice a sense of calm and you will feel heard by him. He offers insight and guidance as needed. Have to admit that he has been present for some of my darkest times and I am grateful for his help and support. I would strongly recommend him to anyone. He is that guy who steps up to the plate...one of the good ones!

Cynthia is the answer!…read more Hands down, game changer for me! Professional, passionate and understanding. Her credentials speak for themselves paired with her commitment to her patients. Thank you, for helping me bring my life back into focus. It has been challenging, indeed, but I finally feel like I have a clear plan to move forward with. Even after moving out of the area, the quality of care keeps me coming back! Thank you again!! The Highest Respect and Recommendation!

Cynthia is fantastic. She has a lot of knowledge when it comes to EIP's and 504 plans. Plus, she is…read morewell known and respected at Nordstrom Elementary School. She has guided us for years and we can't enough nice things about her. She is warm, full of empathy and kids love her!

I do not typically write reviews for anything, but in this case, I felt compelled to share my…read morethoughts on this wonderful place. I am truly thankful for WRRC and all the crew at the house. Not only did their methods help cure me of the obsession, but they gave me insight into my life and tools to use that has allowed me to thrive without the need of Alcohol. My wife and kids are also very grateful to everyone at WRRC who started me on this new journey. For anyone struggling with addiction, I'd highly recommend checking in. I loved that their methods are holistic, and not necessarily pushing any one solution to recovery, but teaching numerous principles. I believe most, if not all the counselors and people in the house have been down the road, so have real life experiences of recovery and really seem to want to share the gift. If you are truly ready to stop the madness caused by addiction and willing to listen, learn and be open for change in your life, this place is waiting to help get you on the path to recovery. The house is situated in a beautiful area with wonderful views and wildlife. The pool, gym, game room, food options, weekly excursions and phone options, which help with family involvement are certainly a nice bonus as well. I'm currently over 15 months sober and continue to use the skills I learned in "The House". I'll be forever grateful for the caring people of this facility, and look forward to the weekly alumni meetings and occasional BBQ's back at the house. They saved my life. Enjoy every moment....

Folks - the day comes when you have to face the hard truth that you (or your loved ones) can't…read moreoutsmart the human condition. You (they) are talented, kind, smart, respected, and capable, but you (they) can't make it without help. There is no shame, no stigma, and no better place to reclaim your (their) life than WRRC. The location is convenient (close enough but worlds away), the accommodations and offerings exceptional, surrounded by beautiful trees, in the nearby mountains with a pool and hot tub. Exercise, yoga, optional massages and trips off site made this an incredible experience, but the people of WRRC make your freedom possible. I made plans months out (though their turnaround based on need is remarkable), and the staff were exceptionally accommodating, fielding questions via phone, text and email. I wanted to visit, and had a great time meeting both the staff, as well as clients. I had a chance to chat with a client with no supervision - they let me know that they had extended their stay by 2 months! I thought this amazing, but having spent a month, I truly understand. Lindsay was the first person I spoke with. She has many hats, all worn well, with expertise running impactful groups (super supportive) and WRRC. I never felt pressured before I decided on WRRC, and she was always available for questions. A caring, sincere, resourceful and super cool human (I will repeat this and give an overall appraisal at the end of the review)! Nikki was my case manager, and was great - vibrant, kind and informative. She juggled needs effectively, making appointments and taking care of my support network. A super cool, effervescent human! Jay facilitated groups in a refreshingly direct and calm way, holding us accountable while delivering the tailored curriculum. Exceptionally caring, a paladin of recovery, a super cool human! Lesley met my health-conscious food needs deliciously...her Green Tahini needs to be on salads globally. I had to pinch myself to remember why I was at the Retreat with meals this delicious! With great warmth and kind conversations, a super cool human! Kritika led great and insightful groups, shared great resources, connections, conversations as well as made some tasty food too! Kind, big hearted and committed to your recovery, a super cool human! Dave leads groups as well as outings. Nothing can convey the profound capacity of Dave, the Lao Tzu of WRRC, whose wisdom, caring and experience manifests in surprising, joyful and hysterical ways. A super cool, super real human! Suzie is an exceptionally kind, resourceful and generous member of the WRRC, sharing insights, laughs and wisdom throughout the month. Her experiences offered unique perspectives on the transformation of recovery, her suggestions golden, a super cool human! Gerry was fantastically up on everything, caring, efficient and cheerfully supporting us in our recovery. Generous, dedicated, warm and kind, a super cool human being! Robin was a great asset to recovery, with excellent fitness routines, deep knowledge regarding the overlap between kinesiology and recovery. Wise, talented and a great guide to the nearby parks, she brings another critical facet to the recovery. A super cool human! Lisa conducted our yoga sessions, this is an area where I lack expertise, but she provided her own unique, touching and deeply kind insights, a super cool human! Jessica facilitated our art therapy sessions, and they were creative and offered lasting insights to address continued sobriety. Caring, tuned in and creative, a super cool human! Chris is my definition of a therapist, someone qualified by training, but naturally talented through experience and being a whole human being. We worked in several different modes, solo (insightful and impactful), with my kids (healing and owning) and my girlfriend (transformational and future focused), as well as in the family groups, all the while using honesty, care, humor and deep compassion to bring out the best of a wide range of clients, family and ages. Understanding the needs of such a wide range of folks requires wisdom to meet suffering where it is, and Chris applied just that, being a great guide toward a life of recovery and super cool human! The month passed quickly, and I could go on paragraph after paragraph regarding the deep conversations, laughs in comradery, recognition of past suffering, and the blue horizon of a sober future with each of the aforementioned WRRC guides. But in that is the point - they are committed to your recovery, trained in effective tools, human in their recognition, honest in their embrace of the complexities of it all, and compassionately fully engaged in your better future. I know it might be hard to acknowledge, but you or your loved ones deserve this level of care. There is no shame, no stigma, you (or your loved ones) are human. Nothing is more important, and WRRC delivers. I cannot recommend WRRC highly enough. Dan says "Check it out"!

Working with Marina has been terrifically helpful. She has helped me develop so many new skills in…read morequite a few areas: depression management, anxiety management, communication skills, setting boundaries, and more. I would happily recommend her to anyone!

I am very grateful to Marina for her help and support. I started my therapy in 2017 and during this…read moretime Marina helped me overcome severe depression, and taught me techniques for working with anxiety and panic attacks. Marina has techniques that helped me cope with the post-traumatic disorder. I highly recommend Marina as a highly effective specialist. Marina is very tactful and empathetic. She is attentive and creates an atmosphere of complete trust and understanding. She literally saved my life.