I tried to call three times today (24 July 2025). they do not answer, nor do they have a voicemail…read moreto request callback or leave a message. This is inexcusable in healthcare, especially when dealing with anything in the head, which is what dental is. Given the chance, I'd recommend your take your business and dollars elsewhere.

Exceptional specialty care from the Endodontist doctors and staff. Both myself and my husband have…read morehad treatment here, mine without further complications. My husband was referred after previous root canal had needed rework.

We have been patients of Dr Trout for over 20 years. Regular 6 months visits have kept us on track…read morewith our dental health. We have always been treated with respect and have often gone above and beyond to help in dental emergencies. The office itself is clean, orderly and calming, which is helpful when you might not know the outcome of the visit. I have never shied away from recommending Dr Trout whenever anyone has asked about my dental practitioner. He and his staff have been a great fit for our family over the years.

First time going to the dentist in a long time and I couldn't be happier with the kindness and…read morehelpfulness such great people and dr. Trout is amazing such a great soul and person to deal with I look forward to going back and taking care of myself better

I have known David (Dr. Buksar) since I was in grade school (I'm 40 now). I would no hesitation…read morereferring friends or family to him!

From the owner: Southway Family Dentistry provides gentle, quality care for your entire family!…read more We focus on giving the highest quality care for you and each member of your family. We are family owned and operated, so you can feel at home and relaxed with us. Have peace of mind and comfort knowing that you will see the same caring dentist. Dr. Buksar and his friendly staff will talk with you about your dental needs and explain all of your treatment options in a kind, straightforward manner, so you can make the right decision about your care. We accept most insurances, including Medicaid. We are PPO providers for: Delta Dental, Cigna, Anthem, Guardian, United Concordia, Metlife, Aetna, Dentemax, and Superior Dental. From cleanings to cavities we can meet all of your family's dental needs, with a gentle touch. We serve Muncie, IN dental care including zip codes 47304 47305 47303 47396 47302 47383 47334 47356 47386 47360 Call us for an appointment today!

Friendly staff and amazing doctors who really care about their patients! Offers dental care and…read moreInvisalign and Botox!

I was always happy with their friendliness, cleanliness and professionalism. However, I was told I…read morewas on the naughty list because I canceled one of my sick children's cleanings and gave less than 24 hour notice and then several months later had to reschedule my own cleaning due to not feeling well. So two cancellations in less than a year. For a family of 5. In the middle of flu season. Their tone of voice on the phone was very rude and the woman literally said to me " well, NOW my assistant has nothing to do for the hour you were supposed to be here. If you would have given us proper notice, she wouldn't be standing around with nothing to do." Ok lady. Not my problem. She was very condescending and made it sound like I was a huge inconvenience and blamed me that myself or my child could not predict feeling ill 24 hours in advance. Ok, In that case I'll just bring whatever virus I have RIGHT in to you! Next time let me consult my crystal ball that gives me a forecast of when my child will get sick 24 hours in advance! (8 hrs notice was the best I could do) They informed me I am now moved to "same day patient only" status meaning I have to call every morning to see if there is an opening that day. No thanks! I'll go elsewhere and be treated with respect and not talked down to.

We can't say enough about how great Dr. Neal is! He and his staff go above and beyond to make you…read morefeel like their top priority. Everything about my procedure was explained in detail. Definitely first class care! I would highly recommend them for all your dental needs. 5 stars all the way!

First appointment. Was very satisfied. Kaitlin was very professional and did a thorough…read morecleaning. She confirmed what I had told her. The front desk was very polite and friendly. Dr Rusty was friendly and explained things very clearly

Its very sad that you have rude people answering the phone and talking to patients with a…read morecondescending attitude. Kennedy and whoever the office manager is have no people skills or customer service mind set. They obviously do not care if they lose patients or not. Too bad isn't it. I will also tell you my new dentist didn't find any decay in the tooth that Dr Friend said I needed a crown in. I don't even need a crown. Makes me think you all are ripping off people and we're trying to do unnecessary crowns to get money from my insurance. I will not give good reviews and will tell everyone I know this story as to pass around your shady dealings

Staff is rude, and they try to say you owe a certain amount then your insurance says you owe a much…read moresmaller amount. Front staff, and insurance staff are rude, and do not follow through on anything. Went to a new dentist, and found a completely different environment.

Received a bill 14 months after visit. Tried to cancel a follow up visit because we thought he was…read moresub-par. Couldn't get anyone to answer the phone to cancel. Same thing 14 months later no one answered the phone, went to the office several times, and no one was there. We paid in full on the initial visit, can't get this disputed bill resolved. Where are you Kevin Welch?

This is the WORST Dentist I have ever gone to. He did a Bridge for my bottom back teeth and they…read morewere terrible. Did not make what use to be a canine tooth shape right it was the same size as the other two teeth all three teeth were the same size and looked terrible. I would not recommend him to anyone. His business looks dirty also. When they were working on my teeth they dropped one of the tools on the floor they were using and did not clean it off before proceeding with my teeth. I would tell anyone to not go to this dentist.