Thank you!! Dan Long did a great job on 2 of our properties, got us much more money than the…read moreinsurance companies originally offered us!! I wouldn't go through another claim without Dan and his group, we are customers for life!

Otto and his staff are great. He has been my personal and business insurance agent for over 15…read moreyears and whenever I ask him a question or need something he gets me an answer right away. The service has always been good and I highly recommend him and his office.

Been with State Farm for 30 years, had agents in 3 different states over those 30 years. Been with…read moreOtto Daech for nearly 20 years. Twice asked Otto to champion my dispute with State Farm corporate, both times he did not. This last time I submitted a comprehensive claim instead of collision. Difference being comprehensive carries a $500 deductible, collision carries $1000. State Farm claims says they are marking it collision because it's a scratch, not a dent. Spoke to Otto, he said that's wrong, a scratch is more likely a comprehensive than a dent. Otto said claims adjuster went to the body shop, body shop said no one showed up. Otto claims you can see a "HUGE" dent in the picture, picture only shows a scratch. Otto stated claims called and left a message on my cell phone, no message. Otto claims he can't do anything about it, Otto lied. I said I've been loyal to State Farm for 30 years, I only submitted one auto claim in the past 19 years which cost State Farm any money, and they decided to screw me out of $500.00. Over the past 19 years I paid to State Farm, via Otto Daech, approximately $42,000.00 in premiums and they decided that $500.00 is their line they are will to cross to lose a client. Even though I have an the rating they will never cancel my insurance for any reason due to how good a client I am. NEVER go with Otto, he will always do his best to work against you on any claim.

I moved to St.Louis a few months ago and I had to change insurance companies because of it. I had…read morethis company for eight years so mentally I was thinking...."oh great....". But I was I was given Kevin's name via word of mouth and I am SO HAPPY about that! He is personable and kind, easy to work with, and extremely patient. He explained everything in a manner that actually made sense to me (a person who is not in the insurance industry) and he gave me a quote that beat the other companies I spoke with over the last few days. I now have car insurance with better coverage and a lower deductible ($500) AND renters insurance with great coverage as well all for LESS than anyone else quoted me for solely car insurance with a $1,000 deductible. Kevin makes magic happen! Thanks for all your help Kevin!

I've had home and auto insurance with Jay for years, for multiple cars and houses. I've always had…read morea great experience with my coverage and contacting Jay and his team when needed. Highly recommend!

I reached out to her a quote recently and I had the best customer service. Crystal Chandler went…read moreabove and beyond to correspond back and forth w/ me for a couple days. Not only that she did it in my preferred form of communication, due to my full time work & family schedule. She was kind, considerate & attentive to details. Her laughter is infectious and she's a great asset to the team I can tell. She was able to help reduce our previous Progressive insurance payment by over 1/2 by switching to State Farm & that's with Renters. Thanks so much!!

Great and always friendly customer service. Aarron is always so helpful and cares about his…read morecustomers.

This office is everything you would want an Insurance Agency to be and do. Professional,…read moreknowledgeable, courteous, and helpful! I wouldn't go any place else!

Karen and her associates made my move to IL, so easy. When I lived in MO, I had the same State Farm…read moreagent for 23 years. So changing agents was a big deal for me. I had so many agents to choose from. Within a three mile radius of my new home, there are three State Farm agents, plus many other companies. I choose to meet with Karen, since she handles a couple of my cousins insurance. A family reference is always good to have. Once I spoke with her and meet her in person, I knew I was in good hands. She got my new house insured and when I also bought a new ride, she got it covered as well. Then she transferred my Umbrella policy over from MO to IL. She made everything so easy and mindless. Moving is stressful enough, I didn't need extra stress on changing insurance and Karen made sure that did not happen. When: August 2020 Why: New Agent

Karen and staff are exceptional! I have been with them the past 15 years. From my junior year in…read morehigh school until now 8 yrs in the United States military, they have handle all of my problems with precision and unique care. It is because of Karen and her staff that I remain a State Farm customer. They are knowledgeable and flexible on policies for your unique finance, home, life insurance, and property insurance needs; timely in their response to my questions and concerns. In an age where everything is an automated voice, it's good to call and hear someone who knows you personally. I know that anytime I call them, I am getting quality brand service from someone that treats me and my needs as if I am a part of their family. M.Collins

Lori was great to work with in setting up a new policy! She worked with us to answer our questions…read moreand didn't push anything onto us that we didn't want.

I have had Lori Adams as my State Farm agent for many years. I have received excellent service…read more and I have 6 vehicles and I appreciate Lori putting the insurance cards for them on one sheet of paper. Thank you.

My parents had State Farm Insurance and my husband and I followed. Jim and his staff are always…read morefriendly, professional and helpful with any questions that come up. They respect and appreciate their customers. highly recommend.

Jim was my agent for years. I moved to sunny Florida 7 years ago and miss the professional service…read moreI could always rely on. Jim and his staff had my back on my personal insurance. And, when it was time to insure my business my State Farm Agent was very reliable. Highly recommend.