Honest opinions and very friendly! Took the time necessary to explain all options in detail…read more Highly recommended!

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

Tye and Melissa are truly the only people I trust around here to be fair and honest and fix our…read morecars when we have issues. My family and I have probably brought 10 cars to Berard's over the past 19 years of our living in this area. If Tye can't do it, nobody can....and he will tell you if it's not worth doing, which is important to know and rare to have the full truth told when it could make him more money. Melissa is just awesome....so cool and down to earth and again, honest...they have been very kind to us and I wish I had thought to do this review before today.

Tye has been repairing my car for over 15 years. He always treated me fairly and I've never had to…read moreworry when I leave my car with him. I trust his judgement on what repairs need to be done. He's great at fixing only what needs to be repaired. I recommend his to all of my family members and neighbors and they have been really happy with him. I highly recommend him to everyone.

Charged 175.00 to say you need a compressor for the a/c, not fix it but to say it needs to be…read morefixed!! Never, ever again

Brett is the owner of this business. We have been using his garage for over 10 years! He gets the…read morejob done right! His price is very competitive!

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

I feel bad for anybody that doesn't have a dashcam, a mechanic I'm not sure of what his name is,…read morejust decided to step in my car for no reason when my brakes we're supposed to be checked and it had rained that morning, i drive a v6 dodge challenger but then after the little joy ride he had then he said i needed new tires, so he was rapid accelerating in the rain in my challenger while it had bald tires? Something could have went very bad and i don't think anyone's car should be treated differently just because of the looks or sound. I would attach the video but it will not let me.

Ronnie is very kind and incredibly efficient, and there was a super cute dog in the office!read more

Ronnie came recommended from my father years ago and this is our go-to spot for car maintenance on…read morethe NorthShore. He might be the only guy I trust in the car business on the NorthShore. He and his wife are super responsive and friendly and most importantly, honest. I wasn't upsold or pushed into a higher bill with car issues that weren't necessary. We will be back!

Amazing experience! Bring all my cars to him for servicing. The only mechanic that's willing to…read morework on a box truck!

I was very pleased with David and the work he did on my Honda. . I have found a wonderful…read moreMechanic who I will be using from now on .

I purchased 4 tires for my son's car from Tire Rack and had them delivered here as they were…read morerecommended by Tire Rack. I made an appointment online and was called and told the tires were delivered. I told him that I was going to drop the car off first thing in the morning (weekday). He told me they would try to have it ready when they closed but he couldn't say. I said Well I have an appointment scheduled for first thing tomorrow and it's a basic mount and balance of four tires. His reply was they service their customers before Tire Rack Customers. I said excuse me but I am under the impression I am YOUR customer as I will be paying you to mount and balance the tires. He didn't see things that way obviously. I went and picked up the tires took them to NTB around the corner without an appointment and they were mounted and balanced within the hour. Do yourself a favor and don't EVER go to FIRESTONE.

How much do I enjoy the services offered by my Firestone? I just bought lifetime alignment,…read morerotation and balance on my brand-new car! We've been using this service for over a decade on all of our cars. While I can't vouch for the benefit scientifically, I've got a set of tires on a Jeep Wrangler with over 60k miles on them and they ride as smooth as the day we drove 'em off of Firestone's lot! And these folks are always the friendliest people! I had a great conversation with Merle this week when picking up my wife's ride: what a wonderful morning, thanks for making my day!