I woke up today (a Saturday) to discover that my right front tire was flat. The car was parked in…read moremy driveway. I called my local Firestone - they were open until 3 pm, but they didn't have the tire I needed at their store. They said they would see if they could locate one. I called AAA to get a tow to the Firestone. Firestone called me back to tell me that they had located one at one of the other Firestone stores - and they were sending one of their employees to pick it up. AAA tow truck arrived and I rode with them to the Firestone. They had the tire I needed - installed it - and I was good to go! (And it was affordable, too.) I felt that they had gone above and beyond to get the tire I needed and to get it installed before they closed. I have used this Firestone in the past and have always had good service from them. I would definitely recommend them!

They truly care about getting you car fixed with the best parts & prices - the guys on the counter…read moreare very nice & accommodating- their techs like Spoon, James & Chris are the best in the business & will go above & beyond to inspect your car to make sure they don't miss anything during the inspection process- they use Bolt On technology for the digital inspections - Trevor the Manager / Owner will always greet you when you walk in.

Amazing experience! Bring all my cars to him for servicing. The only mechanic that's willing to…read morework on a box truck!

I was very pleased with David and the work he did on my Honda. . I have found a wonderful…read moreMechanic who I will be using from now on .

I have returned here for many years because they are by far the most honest repair shop I have ever…read morecome across. They stay true to their Christian values to "do unto others as you would have them do unto you" and they openly declare it. Personally, I love that! Ignore the trolls that leave negative reviews telling them to "keep their beliefs to themselves"! Ask for Alex or Logan and you can't go wrong.

It's a big country, and people have all kinds of viewpoints and political affiliations. I respect…read morethat. But you should really keep it to yourself, I don't appreciate the signs, and the notes, and sitting in a waiting room with questionable commentary being blasted at me. I'm sure the owner doesn't care about this, or else he wouldn't have it on and wouldn't have written the snarky signs. But I'll take my business somewhere else.

Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.

I had a great experience today at Automotive Specialty-Covington and now I have a preferred go-to…read morefor all my automotive maintenance going forward. I had been told by another provider that my AC was out because my compressor was fried and that replacement would cost over $2,000. I'm not completely without experience in such matters and this just didn't ring quite right, so I sought a second opinion at Automotive Specialty-Covington. They did a complete work-up and found that the compressor was fine, but that a minor leak had resulted in refrigerant leakage. Repairs and refrigerant cost $160. I highly recommend Automotive Specialty-Covington.

Automotive Specialty of Covington is my "go-to" automotive repair shop…read more Mr. Robert Booth and his sons are top notch mechanics, who provide skilled, reliable service. I can always count on them to provide great service at a reasonable price. Best of all, they are honest! You don't have to worry about them trying to pull the wool over your eyes. You can trust them to tell you the truth. I give them two thumbs up and an AAA+ rating!

Another great experience! Since Shawn first opened the Spartan location (when?), I've brought my…read morevehicles here for repairs and servicing. VWs, a Subaru, Sonata, EOS and even a custom PT Cruiser GT. They use proper torques and fluids, no substitutions. We stopped using the local dealers once they screwed me and/or the car warranties ran out. Just read their reviews. Once I could no longer crawl under a car or bend over backwards under the hood, I had to find a trustworthy repair shop. Every once in a while I get a second opinion but that's just common sense. Mandy runs this location tight and honestly. The prices are fair and she will work with you on parts, scheduling, etc. Thanks again!

Not sure if I did this already but the service here definitely deserves a mention. The staff is…read moreknowledgeable and if they don't know the answer to the problem - they look it up. PROBLEM SOLVERS. COURTEOUS. GOOD VALUE.

Requested service on my partner's car. Mechanic was very knowledgeable and appreciated his…read morerecommendations. Dropped my car off and was ready the same day. Went to pick up my car and encountered another issue that the shop quickly resolved. Quick turnaround. Very friendly.

Professional, attention to details, and very passionate about the job. This is the kind of Customer…read moreService you cannot find anymore. I would definitely recommend if you are looking for that old school , professional customer service. Thank you Taylor's Auto Center.

Brought my truck in for some much needed repairs and was given a quick estimate of repairs. After…read moreabout a week turn-around, they called to let me know that not only was my truck ready, but it would also be a few GRAND CHEAPER! Top notch customer service and quality work!

Impressed and assured by the expertise and knowledge of Danny's Auto. Affordable service with no…read morehidden added fees or add-ons. I knew exactly what I was getting and knew that it would be done right. I got a better price on some Toyo tires than anywhere else I checked. Brakes, Rotors, Oil Change, Tires, Transmission fluid, and a Tune up. Definitely taking all my business here from now on.