Change agents often, Raised my home insurance $1,460.00 in one year. Never any reach out to their…read moreclients. Think this kind of rate increase is out rages!

My husband and I moved to Colorado 2 years ago. We had a positive experience with State Farm in…read moreCalifornia, so it seemed natural for us to transition to State Farm in Colorado. Moving to Denver, we found an agency with 5 stars on Yelp and got set up with insurance for our car and Condo. Two years passed and then last Friday we returned home around midnight to find a serious leak from the unit above us. We filed a claim on Saturday morning, but on Monday when we called our State Farm agent, we were advised by administrators that our State Farm agent, the one who's name is on sign left the state and this agency was basically orphan. No surprise that we couldn't find anyone to help advocate or us. Each day that passed, we fell deeper in the run around with the other unit's insurance company, and the insurance company from other parties involved. Thankfully, I was referred to Erica Szymankowski who took my call and stayed on the phone for for about 1 hour to sort through the details of our claim, then called the claim adjuster and stayed on the call until the very end. This is what customer service looks like and we will be doing whatever is necessary to move our policies to Erica.

Nightmare - Did not process paperwork sent to them 2 times which made a significant change in my…read morepremium. Started debiting my checking account for more and would not stop trying to debit my account in excess of premium. I was told by agent, Nick Fransioli, that it would be straightened out and credit applied. Three months later and after several attempts by email and phone to straighten out credit has never been received. State Farm still trying to overcharge and unresolved.

From the owner: Pikes Peak Insurance- Western Group, Inc is independently owned with offices located throughout…read moreColorado and Utah. We help people across the state find affordable and reliable insurance products from a variety of trusted carriers. As an independent agency, we can help you find the right combination of coverage and price to fit your unique needs.

I've actually been with State Farm for close to 30 years between 3 different states. One of the…read morebest Insurance companies to have and back you also. The last 6.5 years I've been going to Jennifer McAdams - State Farm Insurance off Garden of the Gods Rd. They provide great service, have fabulous agents and fantastic rates. They are always willing to work with you!

Jennifer McAdams State Farm Agency is phenomenal to work with! I have been with her agency for the…read morepast 8 years (with SF for over 35 years) and have always gotten top notch service. The ladies there are exceptionally knowledgeable and make sure everything I need is taken care of!! I have NEVER have an issue with anything or anyone there!! NEED INSURANCE GO TO JENNIFER'S OFFICE-- YOU WILL BE GLAD YOU DID!!

Would like to give zero stars but not allowed! RUN! That's the best advice! Disgraceful company!…read moreWhile I believe to err is human I also believe to lie is disgraceful! The woman Kathy in this office is flat out a liar. To flat out lie and and make a false claim is pathetic! I not only have the proof that the payment was never put in for! She claimed a stop payment was made. Upon getting the proof that she lied the against NEVER called back. Then lied to another agent stating he had called and we worked everything out! Yet my phone HAS STILL NEVER rang! Full of crap and nothing but liars?

Kristyn Cline Agency ph: 719-686-6400 This woman used to be…read moreat this address and has now moved to 750 US Hwy 24. Stay away from this agent. Very unprofessional. She is a pushy salesperson with 0 ethics. Staff is incompetent as well

Carleigh legitimately went above and beyond for me. She made sure everything was inline with what I…read moreneeded, communicated the details through the entire process, and just simply was there for me. Im genuinely amazed how well she does her workflow process. I don't often write yelp reviews but this deserves the extra time to write about it! Thank you Carleigh!!

From the owner: I'm Carleigh and I live in Highlands Ranch with my family. I'm a licensed attorney, a notary, and…read moresell life and supplemental health insurance.