I read the two 1 star reviews and I have to say that has not been my experience at all…read more The woman at the front desk already had me checked in by the time I walked through the door. I personally, think that is awesome. I had a basal cell carcinoma on my nose removed and the doctor was wonderful in explaining what was going to happen and what my options were and what I could expect from each one. The nurses I dealt with were Yani, Jeanine, and Shawn (not sure of the spelling on the last one) and they were wonderful, personable and professional. I would recommend this dermatology unit to everyone.

do not recommend pinnacle to anyone! what they do is unethical and 100% wrong. i came in for skin…read moretag removal, they quoted me $195 over the phone. i got there and they told me it would be $150. once i left, they charged me $665 AFTER insurance as well. i have tried calling and going up multiple times. no one knows what they are talking about and if i call, they do not call me back or leave me on hold for hours!! if you want to pay a ton of money, you have came to the right place! they do not care about the needs of anyone other than they love over charging!

The best of the best. Hands down. Glad I found her. She listens, compassionate. Has a great heart…read moreand is just a great doctor.

I've been going to this establishment with these two beautiful people. It's never a fails with…read morethem. The hospitality is A1 they make you feel comfortable from the time you walk in the door. I'm definitely a repeat customer.

My mom and I LOVE coming to Veiled. Jackie does such a phenomenal job injecting and is extremely…read moreskilled. She gives fantastic recommendations for skin care products and definitely takes the time to explain everything. Not only is she super thorough and really cares about her patients, she seriously listens to every concern you may have. My mom and I left feeling very comfortable in her care. Would recommend her and also Christy as well! These two run a great business that really has clients' best interest at heart. Don't walk, RUN to book your appointment with these wonderful ladies.

Disregarded the 1 star reviews on other sites without any reasons. I had a great experience today…read more Very nice, thorough and explained everything. Couldn't ask for a better ENT. Now has a practice in Naperville. Definitely made the right choice.

Horrible bedside manner. My son is 3 and she did not speak to him besides to tell him to open his…read moremouth. He is very skiddish about doctors so anytime going to the doctor is a stressful time for him. My son was so good and she never introduced herself to him or talked to him like the patient. On top of that she was condisending stating we don't know a baseline because of my lack of follow up. I will never go back to her. I'm shocked that she is even a parent which is why I chose her in the first place! The only person that was kind to my son there was the nurse Katie who was wonderful and sweet!

Made an appt about a month ago. Was reminded 3 times of appt and if I didn't show it would be a $50…read morecharge. Then 1 hr before appt they called and told me 1) doctor was sick 2) Dr had a family emergency. which one is it? Oh well.

I have been struggling to get help through my insurance etc. since April. As you know when you…read morecommit to calling, you spend all day calling this person and that person. I have spend hours and days trying to get assistance for my daughters medication. My insurance company was not being helpful and even hung up on me. Last ditch effort I reached out to Dermio and talked to Sandra, a Medical Assistant. She is a rockstar, MVP, amazing, every positive affirmation you can use. She was able to get me a sample, the letter I needed, and followed up when she didn't need to. She was empathetic and understanding about how frustrated I was at the same time making sure I could get a sample for my daughter. It was extremely relieving that I was finally making traction and it was reassuring that she was in my corner to help me and go above and beyond. Sandra needs a raise!

treated myself to a 60-minute customized facial with Jenna and it was hands-down the best facial…read moreI've ever had. From the moment I walked in, the atmosphere was calming -- soft lighting, gentle music, and a lovely scent in the air. She started with a thorough skin analysis and explained each product. The cleanse-steam-extraction sequence was meticulous, and the facial massage into my scalp, neck, and shoulders was pure bliss. What really stood out was how she tailored the peel and mask to my skin needs -- my face has never felt so soft and looked so radiant. She walked me through each step, offered personalized after-care tips, and didn't push products. The cherry on top? The results lingered - I still get compliments days later! Highly recommend if you're looking to be pampered and see visible results.

many things cld be improved. 1 Spa feeling none…read more2 Your told someone wld discuss the service you will receive. yah that did not happen. 3 Facial started she never really looked at my skin. 4 complete form when arrived asking about my concerns. None of those concerns were addressed. 5 She let me know my facial was complete, I had to ask when does extraction happen. Reply. Oh Yah.....

Doctor Vanessa was very helpful and listened The desk staff…read morewas friendly and the nurse was friendly too! They got me in quicker than my appointment time and took their time with me to address all my concerns

This office doesn't value people time at all.you get scheduled for a time but don't expect to be…read moreseen for over an hour or two later

Owner of business was highly rude to not only me, but other guests/patients. Highly unprofessional.read more

I had scheduled an appointment as a new patient but found out my insurance is no longer accepted…read more Frustrating, but I understand. However, when we were discussing payment options and my previous chiropractic history, Dr Hoffman rolled his eyes and stated loudly "Well that's embarrassing." Keep in mind that my interaction with this office and chiropractor were for about 15 minutes, but I am thankful my insurance wasn't accepted.