I had a very upsetting experience at Milan Laser in Schererville, Indiana, and based on how I was…read moretreated, I would not recommend this location to people of color or to anyone who cares about respectful, non-discriminatory customer service. I arrived early for my 12:50 appointment and the manager, a white woman whose name I do not know, did not acknowledge me when I walked in because she was on the phone. After she finally spoke to me, I began asking a simple question about whether Lindsay, the regional manager, could contact me. While I was still speaking, a white woman walked in and the manager completely cut me off to help her instead. She immediately turned her full attention to that customer, spoke warmly to her, and even took her early for a later consultation, while I was left sitting there. When I pointed out that I had been speaking first and wanted to finish my question, the manager became combative and kept falsely claiming I was asking for "personal information," which was not true. I was simply asking whether she could have Lindsay contact me. She then started saying I had to wait for HR, which made no sense and felt like a tactic to avoid helping me. As a Black woman, I left feeling singled out, stereotyped, and treated differently. The difference in how I was treated compared to the white customer was very noticeable. I also have concerns about scheduling, because since a newly hired Black technician started, I have repeatedly been scheduled with her, even though I previously had a different technician and asked about returning to her. I was told scheduling is "random," but it does not feel random based on my experience. I paid in full, and instead of feeling valued as a customer, I left feeling disrespected and uncomfortable. Based on my experience, I would not recommend this location to people of color or to anyone who takes discrimination seriously. If you are a person of color, or if respectful and fair treatment matters to you, I would think twice before coming here.

This place has fallen apart. Poor customer service. I have had trouble scheduling due to no…read moreavailability on their schedule then I schedule online and they call me 30 minutes later to tell me the gave my spot to someone else. I live 1 hour and 40 minutes away and was more than half way there. Instead of Victoria calling the patient she moved up I to my spot and telling her she made a mistake she completely canceled me and offered me January 15th like I do not have a job that I am scheduling around. They recommend booking online when you call to book but Victoria stated it is better to book in person or on the phone cause this happens all the time. Take away online scheduling if this is an ongoing issue. I would like my money back since scheduling is always an issue. ​

Can't recommend Colleen enough!!! (-: She has many years of…read moreexperience under her belt, is very informative and prioritizes your comfort (physically and mentally!)

Dolores knows her business... very professional. She thoroughly explained the microblading removal…read moreprocess.

Clean, professional, and overall a great experience! If you need tattoo removal I *HIGHLY*…read morerecommend this place!

Really disappointed in this place. I used to loyally go here all the time for a variety of…read moreservices. Well, unfortunately during one of their "sales" I had fell victim to the alluring scam of buying a whole vial of filler ($700!) in advance for a small discounted price. Well, life happens. Due to medical reasons along with moving states, I no longer opt to get filler and I am physically unable to get there. They will not give me my money back. No "fault" of their own... "policies" etc... However, as a small business owner myself, unique situations have to be considered. If a customer literally moved states and could not medically get said procedure anymore, I would personally give them their money back. Especially for such a significant amount of money... I feel like I just got robbed. Sad to leave this place a negative review but even sadder to see their lack of humanity given certain circumstances.

Never been to a spa type business and didn't know what to expect . They are very attentive and…read moreprofessional . I'm only getting the vitamin drip not interested in body appearance enhancements . The massage chairs make getting an I.V. a relaxing experience . The provided mood music is okay but next time I will bring headphones and stream from my phone . I did feel safe and well looked after but I think there should be a call button just for any unforseen issue that might arise . The vitamin bag can be custom mixed for your health needs . Prices differ as more complex additions are mixed in .

African American female (medium brown complexion), and I have been a patron of Evergreen Laser's,…read morelaser treatments for 3+ years. The short and sweet: 95% of the time I've booked treatments with Mervette. **Request Her!** You can develop a relationship with your treatment specialist. (Did I mention Mervette?! lol) Always great laser treatment packages and other treatment specials. Groupon deals are always available in office (so just pay them directly). Never congested, No overbooking, You're able to get in and out quickly. Easy appointment booking process (via phone or online). Multiple lasers available for different skin types and pain tolerances. Clean/ Sanitary. Always a pleasant and relaxed atmosphere. Instead of limiting my recommendation to friends, I'm here to inform my Yelp family, that you can confidently place your esthetic treatments in their professional hands without a second thought. So call them NOW to book your consultation! (they test a small area of your skin, before any laser treatments) *If you found my review helpful, please click 'Useful'. Thanks :-)

This place is awesome, I visited for several treatments 5 years ago and I'm back to do maintenance…read more As a returning customer, I stronger recommend their laser treatment.

I have been going to Elite Laser for a few years now and I can honestly say this has been by far…read morethe best Med Spa I have come across. I have been trying to improve my skin for years and constantly struggled with trying to find a way to get rid of my Acne scarring and all their services from Micro needling to HydraFacial's and laser hair removal have shown amazing improvements and I could not be happier and more comfortable with my skin. From the customer service to the knowledge of the staff is just remarkable. Also, every time I walk in there is someone always greeting me and its clear within the workplace all the staff have a good relationship with one another as well as making their customers feel welcome and like family. I have also been in management and this Med spa demonstrates outstanding leadership and customer service like I have never seen. Thank you for such amazing results, Elite Laser!!

I have been coming for about 2 years and they do a great job! They have great packages and are very…read morefriendly, listening to your concerns and making suggestions.

love the service and quality of care ! Will keep coming to…read morethis location and definitely will be adding on my packages

I love this place i have been going for 3 years they have never let me down. the results are just…read moreincredible. the best laser hair removal in chicago. i 100% reccomend it. if u need a good laser place you should definitely try here. i tried different laser places but this one was the best and had amazing results.

Laser hair removal - I've been with Milan for a couple years now and my experience has always been…read moregreat! Appointments are always on time, staff is extremely friendly and very communicative And I love my results! Definitely give it a try if you've been thinking about it.

Can be hard at times to get an appointment. specials are sent out for member pricing when there is…read moreno discount actually given. Every service here is about $2000 per area this is an investment.

Wonderful facials, love this lady! Rita Priest uses products that do not contain formaldehyde.read more

If you are considering Botox for the first time and are scared, keep reading. If you are looking…read morefor a new technician, look no further. Lisa Peña is the absolute best. Stop reading and book your appointment with her. I had been curious for some time about getting Botox in my forehead and for those pesky crows feet but was too nervous to even get a consult. Needles?!? In my face!?! Let me tell you I wish I had gone sooner. Lisa P. is an absolute angel. She was upfront and honest about how many injections I really needed. I felt relaxed and at ease after she explained the whole process to me and what it would feel like. TMI coming up: I have birthed a child, gotten two tattoos, ran the Chicago Marathon and had a 2nd degree burn on my leg so the thresh hold of physical pain I have experienced is pretty broad :) If you are concerned about injections being painful, don't be. It does not hurt at all. Uncomfortable, yes a little; painful? Not in the least. Lisa has a calming presence about her so any nerves you may have will melt away once she enters the room. I cannot recommend her enough. My first injections were in May and they are holding up beautifully. Lisa was dead-on, balls accurate (it's an industry term) as to how much/little Botox I needed. My skin was insanely smooth and flawless. My mom could not believe how natural it looked; my sister confessed to "not listening to the last 25 seconds of what you said" because she was too fixated on how amazing my forehead looked!! :) Anyhow. I've yammered on for long enough. Just go see Lisa and never look back. She is dang boss and you will never need to find another Aesthetic Nurse Practitioner for as long as you live.

I've been going to Kiss for about 2 years for dysport. I always go to Ashley S and she's amazing!…read moreShe's super knowledgeable about all of the services and anytime I am interested in another area of my skin or face. She always has the best recommendations on treatments. I always feel flawless and beautiful after all of my appointments with Ashley. The spa is so adorable and front desk staff are sweet and welcoming. I would highly recommend booking you skincare and Botox appointments! I also want to add the staff are constantly attending conferences and trainings for new technologies and treatments. They are up to date with the latest trends and forever finding ways to keep our skin beautiful