do not recommend pinnacle to anyone! what they do is unethical and 100% wrong. i came in for skin tag removal, they quoted me $195 over the phone. i got there and they told me it would be $150. once i left, they charged me $665 AFTER insurance as well. i have tried calling and going up multiple times. no one knows what they are talking about and if i call, they do not call me back or leave me on hold for hours!! if you want to pay a ton of money, you have came to the right place! they do not care about the needs of anyone other than they love over charging! read more

I read the two 1 star reviews and I have to say that has not been my experience at all. The woman at the front desk already had me checked in by the time I walked through the door. I personally, think that is awesome. I had a basal cell carcinoma on my nose removed and the doctor was wonderful in explaining what was going to happen and what my options were and what I could expect from each one. The nurses I dealt with were Yani, Jeanine, and Shawn (not sure of the spelling on the last one) and they were wonderful, personable and professional. I would recommend this dermatology unit to everyone. read more

My son had terrible acne and OTCs weren't working or prescriptions from his PCP. Pinnacle assessed him and went conservative at first before going right to using Accutane. They have monitored him closely and see him monthly. His results have been amazing. read more

on time start, professional staff, answered all questions, definitely return for next visit.

I see on here some negative comments but I'm sure that is not the norm. I have gone to Taryn in Bourbonnais for years and everyone I personally know who sees a Dermatologist does the same. She is the bomb. I moved out of state and was still seeing her by paying cash when my insurance no longer covered her but now I have medicare and can use insurance again. I won't go elsewhere. She has treated me for everything from all of my cancers down to skin problems and leaves me feeling I'm in good hands. She comforts me when I'm afraid and reassures me and keeps me updated. Her office has all nice people that I have dealt with anyway and I really wish people wouldn't try and hurt their business. I have dealt with many people there as well by having to have different surgeries etc. read more

I was able to get an appointment quickly. However, once I got there the old lady at the desk didn't have a clue what was going on. She tried to get me to pay another method since she didn't have her login for Care credit. Not my problem. I was issued cream instead of oil which caused me to only have 3 applications in 1st 7days of my treatment and when 7days w/o trying to correct script and instructions were to use every other day for 30days supply. Asked me if I had the tube with me .. what If I did but 99.99% won't bring that with them. Why was she asking for this anyways? I asked her to look in her system to see what was sent to the pharmacy. Guess what it was this office that messed up not pharmacy. What a goof up! It took me visiting the location twice to correct. The local number doesn't reach that office it goes to a call center that takes messages all day whether they are busy or not. My prescription wasn't correct. Kelly-PA then treated me like I was totally oblivious of what was going on and didn't speak English (Oil not Cream: not enough for what was needed for use per your instructions). She then changed the prescription verbally. She said" Oh, I don't want you to use everyday just when your scalp starts to itch. I will not recommend anyone to go here since it is a Franchise Dermatologist office and patients are just a $ and number. They may spend time with some of their clients but I wasn't one of them. I only gave 1star to give my review which is required. Pinnacle I am not impressed ... read more

Pinnacle Dermatology - Bourbonnais - apply at night 1x day - Dermatologists Near Me - Bourbonnais, Illinois

I always see Teryn when I go in for a six month checkup. She's always very thorough when she looks me over and has found a number of squamous and basal cell carcinomas. Always bright and cheerful, she makes me feel like I am in good hands. read more

Billing was NOT helpful at all!! Very frustrating. Were not at all willing to help out working with insurance! I've never dealt with a more frustrating healthcare experience. Do not recommend read more

After being made to wait three weeks for an appointment and filling out all of the required pre-appointment paperwork, I arrived at my appointment to discover over the course of the next 30 minutes that Dermatology & Plastic Surgery Associates was apparently incapable of verifying my insurance (something that was no problem for any other nearby healthcare provider). "Whatever," I said. "What if I just pay out of pocket?" In the ensuing conversation, it became apparent that they actually had no intention of providing the minor procedure I wanted without paying $120 for the first appointment and then coming back for another. No, thank you. I would rather go untreated than receive treatment here. read more

I have been to Pinnacle Dermatology several times. The staff is always friendly, helpful and professional. I have received treatment from Fiona Hanley who treats the patient with respect, professionalism, gentleness and answers all questions thoroughly. The nurses are great. I love the friendly atmosphere. Each time I go I feel as though they are happy to see me. read more

Laurel Poole and staff were extremely professional. We could not be happier with her recommendations. She was knowledgable and compassionate. My teenage daughter credits her with clearing her acne and improving her self confidence. I Highly recommend Laurel for Acne,teenagers and other concerns. read more

Dr Lapinski and Rios were caring and down to earth which made the MOHs procedure for skin cancer easier to get through. Check in was easy. No excessive paperwork. The entire staff were very kind. I would not go anywhere else. I know that I was in good hands and will be ok because of the care I received. read more