I visited multiple times and each time I felt as if I were being looked down upon. When I asked…read morequestions, the answers that were given came across in very condescending tones. Things felt very rushed and almost as if I was bothering her. After trying to give the benefit of the doubt, I left and promptly began searching for a provider that is friendly and inviting.

Just one piece of advice, do not go here, my opinion, but after my terrible experience, I feel it…read moreis necessary to share my opinion. If you do, and you can only be seen for areas covered by your insurance, such as yearly exams, make sure that you get in writing that they will not be charging you for anything that is not paid for on your insurance. One other piece of advice for all doctor appointments anywhere: Do not allow yourself to be blackmailed by any doctor office that states they will not call in a totally unrelated (non-narcotic) prescription unless you make appointments first, for totally unrelated other areas; such as stating you can't have your life necessary thyroid medication unless you get a pap smear (???!) at their office, you may have a OBGYN you prefer that you go to - so how would this be related? This is your health, your choice.

fromt desk staff are rude and do not want to be there and certainly do not want tondo their job or…read morehelp in any way. Hope Richardson NP was the only reason i continued to go there and now that Hope is leaving I don't see how this group can afford to stay open.

I have been with Dr. Stenzel as my PCP for almost 2 years now and he's great. He takes time to talk…read moreand listen to me. He isn't rushed, explains everything really well, and is encouraging. The office staff has always been friendly and quick to respond to questions. I have recommended this practice to everyone who is looking for quality care.

Dr. Chertok is amazing! He is so caring and easy to talk to. You never feel embarrassed or…read morebelittled, and you definitely leave feeling well listened to. Been a great experience! My only caveat is his receptionist... She can be quite snappy and rude. Just beware! https://www.facebook.com/profile.php?id=100016962030360&ref=bookmarks https://www.linkedin.com/in/amy-carnrick-9b162a142/

The doctors are wonderful and nurse staff is also good. The office staff is very incompetent and…read morepoorly managed. They schedule too many patients and allow walk-ins to go before appointments that have been scheduled for a month. They would be a reason not to go, if you are a new patient and don't have a history with the doctor already.

this is my third visit . every one has been top notch treatment : superior personnel , super…read moretreatment !

I have been to this urgent care on multiple occasions these past three visits we have been…read moredisappointed or turned away due to the "provider being uncomfortable seeing my daughter". the first time i went for mastitis and they did not examine or ask any questions other than "is it hot and swollen?". they just prescribed antibiotics and gave me a sheet of paper on mastitis, to which i ended up with sepsis and that could have been prevented if i had been examined properly. the second time i went bc my daughter was having night terrors and would not stop screaming even in the waiting room (this was on a saturday so pediatrician was not open) they refused to see her bc they felt "uncomfortable". this last time we went for a physical for school since they have a huge sign outside that says "we do physicals" and i work throughout the week and can't always take off during the week. they again refused to see her bc they felt uncomfortable yet again. i simply cannot grasp the idea of providers being uncomfortable to see patients when they have so many signs throughout the clinic that lists all their qualifications and services they offer. i will never be back to this clinic and would not ever recommend this clinic to anyone.

Dr. Todd goes above and beyond. He actually knows you and your needs because he takes time to…read morestudy the information you supply. He is a nice guy and will not mess around with you, and your health, just to get some insurance money or a fee. Thank you, Dr. Todd. Our family appreciates you.