Good guidance and prompt answers/responses to questions and requests. Great claims service and…read morecommunications. Helpful customer service representatives and claims representatives who "follow up" until problems/questions are resolved.

I was done wrong and I didn't know there was a problem with a check and now they are closing my…read moreaccount and it wasn't my fault at all. And the bad part is I been with them for years

Not a member yet,those who ate or will be can enjoy a great bank?Small Businesses should look into…read morethem. Consumers #1 place to bank or startup

Mrs Matthews is awesome. She has been doing my taxes now for the past couple of years. She is more…read moreknowledgable than anyone else. I highly recommend h&r block in Winnie , they will do everything to make sure that you get the best outcome for your situation. If you are thinking that you can do your taxes on your own, before you submit something to the IRS, go see mrs Matthews , she knows everything about everything , and it could be thousands of dollars difference by not seeing her. She is on 111 Ogden rd I don't know why yelp has the wrong address . The phone number is correct though.

Bank atm was out all day! They were installing a new one. Went inside 2 employees and 25 people in…read morelobby waiting. I drive to mid county a 25 min drive. I had to make an emergency cash deposit. That location was empty and obviously closed for some months/year no atm. I googled Orange County no locations. I returned to the bank the next day and still no deposit option and long line. They charged me $10 dollars ISF fee! For the transactions I made and could cover but could not make the deposit. How come a massive corporation like B of A has 2 atm's at one location Dolan Rd in Beaumont and the area for 350000 people in our 2 counties? Normally I do not have nsf fee this is the first in years I'm very disappointed. They don't care I'll go to another bank that charges high rates... just not BofA. Recommendation build some small local banks or atm machines like the other banks in the area. Stella, Wells Fargo, capitol one bank, etc

Excellent customer service and very understanding towards people trying to rebuild there credit.read more