I had a great experience at this urgent care. From the moment I walked in, Olivia at the front desk…read morewas incredibly nice, welcoming, and helpful. She made the check-in process smooth and stress-free, which really matters when you're not feeling well. The rest of the staff was professional and efficient too. I really appreciated the kindness and would definitely recommend this location.

I had a wonderful experience. The staff was friendly, especially Olivia, and I felt at ease. The…read moredoctor addressed all of my questions. I would certainly return for any urgent care requirements.

They overbook practitioners who then cancel appointments without giving you a heads up so you show…read moreup for nothing. Avoid scheduling with Sara APN you may or may not get seen and she has more pressing things to attend to than her job.

Practice has two locations. On-site blood lab…read more Several medical professionals. Courteous, efficient, bilingual front desk.

Dr. Guzman is very understanding and helpful every time i come in! It has been a while since I go…read morebut every time I do he knows exactly what is wrong and what is needed!

As a patient of this practice for many years. I have finally decided to not ever see this doctor…read more Does not do the appropriate assessments such as PHQ-9 and PHQ15, and routine labs. Unfortunately, after a missed diagnosis and being in pain for over a year. I have move on to see more professional staff and doctors somewhere else. I would caution that the doctors front staff are poorly trained and do not understand what they are doing as they won't cancel appointments that are scheduled when the clinic is closed. I will not be back to put my children or myself in harms way with this doctor. I am also a nurse therefore, I am speaking from also professional experience. run away from this horrible place. Also, the front staff are medical assistants not nurses.

The husband and I are both in group 1b for COVID-19 vaccinations…read more Yesterday (2/11/2021) we received our first doses of the vaccine. I was very impressed by the friendliness, and professionalism of the staff at this center. They were focused and professional as well as friendly and kind to each of us waiting for our shots. If you are offered an appointment at this center, take it. I highly recommend the staff here and salute them.

The old women here during checkout are very grumpy they move slow. You will stand in line 30…read moreminutes just to check in. Very rachet and ghetto.

This clinic really stressed me out today. My doctor left me a voicemail asking if I have an issue,…read moreto make an appointment because she hasnt seen my son in a year plus . I didnt call for that. There was no issue. The only issue was all the girls who i called at the clinic kept sending me to other people and providing numbers that did not help me . Why did I get a number to the university of chicago when I needed help merging my sons portal with mine. Making a portal for him. Waited to talk to the nurse for almost a hour and i hung up. Ill try again tomorrow because im just so upset.

I been here since 12:10pm it's now 2:18 still have not seen a Dr my appointment was for 1pm this is…read moreso sad

I had an annual physical exam with Dr. Chen to establish a chart. After multiple attempts to bill…read moreme, she eventually found a billing code my insurance would not cover and submitted a claim that the "service" she provided was not preventative in nature. This meant I would have to pay many hundreds of dollars despite not discussing an ailment, diagnosis or treatment in any way during our phone call, beware scheduling an appointment with her, don't believe anything she tells you.

In looking for a new doctor in 2013, I came across Dr. Chen. I think I landed on her because she…read morewas female, close to my house, took my insurance, and had good hours. Finding a good primary doc can be a hard task. I hit the doctor lottery with Dr. Chen though. She's got a great bedside manner. She's thorough and has great communication skills. I never feel hurried or rushed. Plus, I never had to wait more than 5-10 minutes for any appointment that I've had - and I've been to her about a dozen times now. I highly recommend!

I lost my doctor without a moments notice, and I got to say I contacted so many places to find…read moreopenings and consult. Alot of the Doctors automatically have these methods of practicing medicine which limits who they see and how they treat your needs. With this provider I was immediately shown compassion and the fact Dr Hill was so easy to reach out to was amazing! I got to say the other reviews might not tell the actual events that contributed to their displeasure. I know Dr Hill is willing to help you in anyway and she shows you that in the way she interacts with patients. She took me on as a new patient and totally listened and was open and upfront about how she likes to do things. This might be the best provider I have been a patient of. Dont hesitate to reach out to her, and please know those other reviews are in no way a true account of this provider.

Had tele health consultation booked and she never showed up. How terrible for a mental health…read moreprovider. Reached out in greatest time of need and then got blown off. Do not recommend

Should be zero stars.... after waiting 3 hours for a doctor , and dealing with the front desk…read morestaff which was a nightmare, I'm outdone.

No problems at all. Kind friendly people. In and out no issues. Labs or X-rays done on time Doc…read moreon time.