If its not Lou, the owner, don't even bother. I have gone there when the women are working, when pressed for time and the other shops are too busy. There's never a wait here because they don't have a great reputation any longer with Lou semi-retired. I say what I want, I communicate in simple and effective english, yet they continue to do whatever they feel like and make my hair look bad enough I wind up wearing a ballcap for 5 weeks. Very disappointing. Avoid. read more