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Essential Cleaners

5.0 (1 review)

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Services - Essential Cleaners

Deep cleaning

Maid services

Move-in or move-out cleaning

3 More Services

Regular home cleaning

Janitorial services

Post-construction cleaning

Essential Cleaners Photos

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4 months ago

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Cleaning Genies

Cleaning Genies

(2 reviews)

GO SOMEWHERE ELSE. I hired them to deep clean an empty apartment. They came out for 4 hours and it…read morewas still dirty. I sent pictures back in which they said the apartment was "clearly not up to their standards" and they would "definitely have to come back and fix it." I was told "don't worry about the invoice we sent, we'll send a new one after you're 100% satisfied and we'll add a discount for the inconvenience." Well, the team came back and spent 2 hours cleaning. I wouldn't say I'm over the moon with the results but it was good enough. To my surprise, I received an invoice for 7 total hours of cleaning at a 25% discount. So, not only did they acknowledge that the original team did not do a sufficient job, but they charged me to fix it AND charged me an extra hour. Absolutely appalling. I was "spoiling" myself by not cleaning an apartment after a tenant moved out only to be charged $700 (with a discount!). For reference, the apartment is 600 sq ft and the pictures included are after 4 hours of "deep" cleaning by 2 individuals.

Zero integrity. They quoted me $150 per week to clean common areas at a little hotel. I agreed…read more I then got a bill for $458! She said the first time is always more. I drove 3 hours to see what this "crew" had done. I had specifically asked for the light fixtures to be cleaned. This "crew" never even touched one light fixture. Dead bugs and cob webs. One of the shower ceilings was all mildewed. She called this a "deep clean." We have cameras everywhere, so I watched the video. The "crew" was one woman. She did clean floors and countertops, but that's it. I questioned the $458 bill and was told she had emailed that pricing it to me in advance. I don't have it and she says she can't forward it because she uses an "app," whatever that means. As she did do some work, I asked for her name and address so I could send the agreed upon $150. (She asked for my credit card number, but I insisted on sending a check, as I had lost trust.) She then told me my invoice had been "cancelled." Refused to divulge her identity. She then told me it was clear to her that my intent was never to pay for her services!! My husband and I own 9 small businesses. We employ many cleaners. 40 years of being in business and this was the worst cleaner we've ever dealt with. Run away!

Essential Cleaners - homecleaning - Updated May 2026

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