I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

These people are fraud. This company collects your application fee and makes you linger around…read more Imagine, a hundred applicants x $40 a month. Thats exactly what they're doing. I have emails, I spoke to other "potential" applicants, and this is just fraud. I'm reporting them immediately.

Ziad & Jeff are the worst property manager from I renter perspective I've ever experienced. They…read moredon't communicate and only care to be paid. Night before moving into the property we were informed of extensive damage to the property due to a leak but, was insured it would get fixed... it was never completed in the 4 months we lived there. Ziad wasn't there when we got the keys to the property but, the owner. She proceeded to tour us through the "clean" condo that she herself cleaned. We spent the next day removing a 3yd dumpster worth of trash that she left between the garage and cabinets including a used razer. Not even the toilet was cleaned.... Oc residential didn't care.... The property wasn't even inspected prior to owner and property manager contract. We experienced 3 plumbing issues due to non code compliant plumbing, broken AC, Broken heater, hazardous material following from air ducts, massive gapping hole in the wall due to the night before leak never being completed.... Couldn't even fix the microwave ... List went on and on. Before we knew it owner was in over her head due to her unprepared property. We were informed that she wanted to sell the property. Jeff gladly sent me listings to a new property that he managed... why would I consider them when they could careless to take care of me within my current living situation that they managed? Oc resident property management doesn't management but, collect a check.

I recently retired and wanted to sell my home quickly so I could move out of state. I even…read moreconsidered E-buyers but Jordan Bennett convinced me that he and his team can sell my house very quickly and for a better price. Within 3 weeks of signing up with Jordan, I was able to have my first open house weekend and received multiple offers and sold my house far above my asking price. Jorden and his team helped me price my home correctly, make the appropriate repairs and decorate it to command the best price for my home. Jordan and his team are great and I highly recommend them.

Jordan and his team did a great job at meeting our needs and communicating clearly thru every step…read moreof our buying and selling process. They were receptive to our ideas and needs, and their knowledge and expertise helped guide us to reach the goals we wanted in the smartest ways. They handled every step of the selling process, and were able to sell the house in 1 week 15K above asking price. Would totally use them again.

Seven Years and Still Loving It: Why Laurel Glen Apartments…read moreFeels Like Home I've been living at Laurel Glen Apartments in Ladera Ranch since 2019, and I'm still happily here in 2026. That alone speaks volumes about what a wonderful community this is. The property is beautiful, clean, quiet, and well maintained. What truly sets Laurel Glen apart is the exceptional staff. Anthony, Brianna, and Gary are outstanding managers who genuinely care about the residents. They are consistently kind, professional, and quick to help whenever needed, making you feel valued and at home.The maintenance team is equally impressive. They respond promptly, complete repairs thoroughly, and are always friendly and respectful. It's clear they take great pride in keeping the community in excellent condition. After seven years, I can confidently say Laurel Glen has been a fantastic place to call home. If you're looking for a place where you'll feel safe, supported, and truly cared for, I strongly encourage you to consider Laurel Glen Apartments-you won't be disappointed.

Shout out to Niguel Summit for the addition of Esvin to the maintenance crew. The few times I've…read moreused his services, he was both prompt and efficient, plus maintained courtesy and professionalism. Glad to have him!

DO NOT RENT with this company. Just like the other reviews here say, they are awful to deal with…read more Specifically Rashin is not professional and frankly rude. We are currently filing a claim against them for money they owe us.

RUDE RUDE RUDE…read more Without hesitation in broken english, woman answers the phone with nothing is available, ma'am. It isn't even 9am and she has managed to ruin my morning with her unprofessionalism. I would avoid them at all costs in the future and warn fellow patrons.

Gina was very helpful in securing a beautiful property for my family in Dana Point. She provided an…read morein person tour followed by a quick and efficient application process.

Gina was super helpful in finding a place to live! She was always on time and made us feel like…read morefamily!

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

We have been looking for a place to rent and found one of their properties on Zillow. we made an…read moreappointment and when we arrived, nobody was there nor did anyone show. We sent messages on Zillow but everything is automated. I called their number but that's automated too, and I wasn't able to get through. Waste of a drive through rush hour traffic. If you value communication, you won't get it here.