Overpriced, when I was about to move in, they were supposed to change the carpet, never did and charged me for it. Also at night good luck finding anywhere to park read more

These apartments are soooo freaking nice. I lived the unit I almost lived into and Madison was great. Actually, pretty much everyone on their team was kind. I was slated to move in March but due to some family things, I was unable. The team was very understanding and didn't make me feel like a bad guy for canceling my lease (and I paid for it but it was manageable). Overall, I'd say this is a great community and I wish I would've gotten the chance to live here. read more

I looked at a lot of apartment complexes in Dallas & Carrollton. Trinity Square Apartments is a peaceful and convenient place to live. I love the tenants, staff and amenities. Being only 1 mile from work is a blessing too. read more

Very profitable and responsive to my calls and email. I met with Rachel who showed me the property and unit. This complex is definitely one of my top picks read more

Great location and friendly staff. My tour with Chris was on point and move in was easy after the hefty application. Maintenance has been responsive. read more

I would absolutely love to save you so much time and money. DO NOT rent from this company - especially this complex. Worst experience we have ever had. Every single 1 star I have read sounds true and accurate so pay attention to those most. We are very positive that they pay their residents that they do not have problems with to give them a 5 star review. **Be sure and check reviews weekly/monthly they delete them!** For starters, you're paying $1k for "luxury" when in reality, this is the kind of issues and staff you would expect in a $500 apartment. The office is a complete joke. They will give you attitude about anything and everything. The Assistant Manager told us, word for word - "when you are fresh out of mommy and daddy's house, you don't expect these kinds of bills" when we were simply having conversation with a different staff member about our electric bill being over $200. Which we had lived in plenty of other apartments and have never paid that much for electricity so we are not "fresh out of mommy and daddy's house" but thank you for trying to call us stupid, that was very professional of you. When we told the Property Manager she acted "surprised" and did nothing about it. Anyways, make sure to look at the AC units. The ones they use are literally AC units for a 1b1b not 2b2b or 3b2b which explains our overly high electrical bill. Nevertheless, the staff will not listen to you therefore to get anything across you have to repeat yourself 3+ times or just forget about it and fix it yourself. They do not care about you or your problems that they are responsible to fix and when you confront them about your lease stating how they are being negligent on their part, they just smile, nod, and ignore you to get you to go away and continue to take your money. Corporate will not do anything about it either. It took us 6 months to get a response from them. Even after getting that response and waiting for that long, all they did was take $15 off of rent monthly, which was an absolute slap in the face. When we moved in, the apartment was disgusting. Dust an inch thick. Walls had hundreds of tack holes that they did not bother filling. Floors had not been professionally cleaned. Gate is always open 24/7 so there no point in buying the key fobs that are non-refundable even if you turn them in. Parking SUCKS. Drywall was falling off the window seal from a leak that they did not "fix" until 6 months later after calling on several separate occasions during a rainstorm. We actually left the apartment cleaner than how we got it and still got charged for cleaning fees - and I clean very often. They have water hammer in their walls and they will refuse to fix it. Kids on property have been known to steal your amazon packages. It is honestly ridiculous. I took pictures of everything and am ready to use them if it comes to it, I would advise you to do the same if you somehow still chose to live here. Unfortunately that was not even the worst part we experienced. Our upstairs neighbors stomp consistently on purpose in every room after we kindly asked the office to let them know they were being a bit too loud in the mornings and waking everyone up below them and when we told them how they retaliated the office staff just shrugged and said it was normal noise that they can't do anything about it. We had even sent in recording, logs, you name it - nothing got done until they moved out. Even with all that information, the only option they would give us is to move into the same complex but in a different apartment and yet still required to pay a whole new deposit and moving fees at a higher rate of rent because of a shortened lease. We could not wait to leave that hellhole and get a place we can trust and feel at home with. We are happily in our new place and would not suggest that apartment complex to our worst enemy. We have had so many other issues with them I could go on all day.. but these were our main issues we had with them, just simply do not give your time or money to this poorly managed company. read more

Friendly and helpful leasing agents, clean environment, and great location! I love living at Estancia! Ask for Rachel, she is the best :)

Love the atmosphere here in the office and the residents are great! The property is always clean and well maintained. This property has many great amenities for the residents and strive for perfection! read more

Hi, I have to boast on our maintenance guys. They do such a great job. It's hard to find guys that care about what they are doing, and have respect for our apartment. I have never had to clean up after them or anything. They take us and their job serious. I have such respect for them. I love this apartment complex. Thank you to the maintenance guys for caring and doing such a great job. Thank you to all the staff in the office. I appreciate all you do for us. read more

José Martínez was the old maintenance at my apartments, he is great and very knowledgeable! Lucky to have him!

This is my first home actually not living with my parents move in was fast and I don't think I could have chosen a better place to move! Hands down great staff that gets right to the point when in need of help, Making putting work orders in are a breeze!! Also good info to know Kaite in-leasing is absolutely the best.. Ready to move-in Today get in touch with her she's your girl!! read more

I have never worked with a less professional group of people in 40 years of doing business. I am a professional and have rarely if ever given a review with 1 star. I would do negative stars on this location if I could. On other sites, I have attached a photo of the top of the letter I received from Estancia because I wanted to show facts... I moved out on April 10th.... I was told I would have utilities and maybe some small cleaning fees. Sorry I do not know how to post images on Yelp After continually getting lied to about rent raises (Note they only raised rent 4% but somehow with fees in 2 1/2 years my rent (Not utilities JUST the rent and fees portion) went up 18.5% On May 1st which is about 14 business days later, I was sent a letter by some investment group that called me to tell me I had been sent to collections for lack of payment. This letter and the constant calls for 168.56 which I did not owe finally got me to pay this group (by the way 170.25 for some unknown but common to Estancia mark up fee) . They stated I didn't return gate keys (Which I did and gave to their employee Lacey Wright) The place is decent... definitely not luxury as they like to say, but they will absolutely lie to you about money and repairs. I hired cleaning people (a friend) and was told my apartment was messy when I left... Even though they told me they were removing the flooring, and painting, i was billed for cleaning floors and walls (Despite having paid a friend to clean) When I moved in the stove wasn't even in the Kitchen the refrigerator had old food in it, and mold everywhere.. I had people come to help me clean (I should have just lost my deposit and moved out, they didn't give it back anyway) read more

I have been searching for a potential new home depending on where my job takes me and I am hoping it's to Tulsa because the team at Estancia Apartments is so helpful and great. They answered every question I had without me having to ask them. The property is beautiful with its Hispanic country theme. The floor plans are a great layout for all needs. I will definitely be leasing with Estancia if my job takes me to Tulsa. read more

the people in the office do Not take noise complaints seriously my neighbors purposely stomp around day an night the office an security won't do anything about it other than that these apartments are nice but the noise is unbearable read more

I recently toured several apartments in Tulsa. While at Estancia, I was greeted by Andie. She was very friendly and asked good questions in order to help identify exactly what I was looking for. I have since applied for an apartment at this community and look forward to moving in after the New Year. read more

i only lived here 8 months and my AC went out over the summer probably more than 10 times. also, my hot water heater went out just as much. i felt like i was almost an inconvenience to maintainence with how much i was calling to have them come fix something. its a good apartment if you're desperate to find a temporary home, but wouldn't recommend long term. read more