Vom Fahrer stornierte Fahrt, einfach so. Nach Telefonat mit der Zentrale: Gab es zunächst keine…read moreErklärung. Als ich sagte das ich vor meiner Bar stand, wurde behauptet das alles dunkel ist. Allerdings stand ich 5 min vor dem erreichens des Taxi bereits vor der Bar. Erklärung der Zentrale oder von wem auch immer:"Die Bar war Dunkel...." MeineAntwort: 'Natürlich ist es dunkel, wenn ich Heim fahre" was für scheinheilige Gründe. Anfahrt 6.00 euro für nix ich kassiere auch kein Geld für nicht geleistete Diensleistung. Kein Wunder das niemand mehr Taxi fährt. Beschiss auf ganzer Linie. Fahrt lieber Uber. Da kann die Fahrt und den Fahrer bewerten und man weiß worauf man sich einlässt.

Friendly, competent and helpful over the phone . Taxi driver was really accommodating! Cannot say…read moreenough good things about car 65!

To whom that may concern, I bought a ticket today for the hop on hop off bus. This was probably the…read moreworst experience I ever had with a hop on hop off bus experience. I wasn't even able to use the voucher because I was unable to find any of the bus stops. It was absolutely ridiculous. I probably walked to at least four places that the map showed was a bus stop only to have the bus pass by me and not stop at six different stops that I walked to. The two cruise port busy stops were no where to be found, no sign no booth no employee.. and the other four stops I walked to also no clear indicator of where the bus is supposed to stop. I did see a bus stop at one point and he barely waited ten seconds before he took off. It was so disappointing. So I did not even get to take the tour. It was a big waste of money. There were no signs. The only bus that did stop to pick me up was an orange bus and he told me I had to go across the street 400 meters for the red bus. Well I forgot my measuring stick and there was no sign for the red bus anywhere. I waited on the other side of the street but in the rain it made no sense to stand there and there was no sign. I tried my best to figure out where the bus stops were while looking at the poor quality map on your website.. I wasn't able to pull up a live view of where the buses were. I wasn't able to get your website working to talk to someone. It was completely disorganized and a terrible experience for something I didn't even get to experience. I wound up taking a taxi to the botanical garden, and chocolate museum which is where I wanted to go.. and then while trying to find the bus stops 12 or 13 or 14 not one red bus stopped for me they just drove by! I was so angry at this point. So I have no idea where the bus stop was supposed to be. Maybe put a sign! A booth! A person! It was terrible!!!!!! A Piss poor awful no experience in the rain on a Sunday. And since you don't do refunds for your incompetence of putting a simple sign where the bus stops should be. I thought you should know how my day went trying to get on your stupid red bus. Which never happened. Not that the drivers stopped anyway! I will say if you are getting off a cruise ship and want to use the hop on bus dont bother! You'll spend more time trying to find the their hop on bus stop at the cruise port than you will just taking a taxi. Dont waste your money!! Do better! Have someone at the port or a sign!

We got on bus for gala tour 2:10pm not a very friendly bus driver cash only then told tour only in…read more20% English no auto in English either really how can u advertising in English and only get not even 20 % Save your money !!!! 40 euro !!!! Maybe English speaking people should get 20% off We have traveled to many countries and used bus trip this is the only one that we were very disappointed in Look for another way to C this city Btw I call company told them before we started she said she would call and ask guide to do more in English (Did Not Happen ).

We had arrived in Hamburg by train but we're headed to Amsterdam by air and that means we're at HAM…read morefor our flight. Dropped off by taxi, it took a bit of time to find the right counters as we were so early that the Amsterdam flight wasn't even up on the boards. This is the usual setup for most non-US airports. Counters can sometimes rotate and so they post your departing destination (in order by departure, which I find confusing) and the counter where you need to check in. Once past that hurdle, the rest of the process was easy. Security was not difficult, especially as our Delta elite status got us into the fast pass queue. European standard security - remove all segregated liquids, laptops and other electronics out, shoes on, belt on and only a magnetometer. Through security is a large duty free shop with no "anti scent bypass" option so I zipped past it as quickly as I could. Lots of other shopping, many restaurants and at least three different airline lounges. Gate numbers are clearly posted, toilets were plentiful and clean enough. It was a mostly pleasant experience and I will be looking forward to another trip to Hamburg one day. [Review 12066 overall, 1849 of 2019.]

Worst experience I've had I think ever in an airport. I had a flight scheduled for 2:10PM on a…read moreFriday in July 2022. I got to the airport around 11:15AM, went to check in at Icelandair (I checked in online the day before, but because my flight was going to the US, I think I had to go to the counter to get my passport and vaccination card checked). I was thankfully flying business class so I didn't have to stand in the somewhat lengthy line there. I then headed to the security line...which ended up going outside of the airport. Outside! I waited for 45 minutes outside the airport in the line, and there was no wifi out there. Thankfully there was an overhang so I wasn't out in the sun the entire time, but there were designated smoking areas so there were amounts of time where the air was extremely unpleasant. Once inside, at least there was wifi, and then I waited another almost 1.5 hours to clear security. I was somewhat concerned about missing my flight even though I had gotten to the airport 3 hours early. Ridiculous! After getting on the plane, the captain announced the flight being delayed about half an hour to wait for other passengers since the security line is so long. I had a connecting flight that was less than one hour after landing, but thankfully the flight landed on time and I made it to my connecting flight without any problems. Terrible experience. I understand that the airport might be short-staffed and all, but either schedule fewer flights or get more staff. This is not an acceptable way to run an airport.

I'm not sure how this station normally is, but the few times I took it, it was really easy with…read moreplenty of seating. Taking this line into the main city saves both time and money, compared to a taxi or Uber. The short walk to and from the station in town is worth it to not have to walk far once you are at the airport station.

Sometimes I forget what it was like before this station opened in 2009. Very much more lucrative…read morefor taxi firms - that's what. I don't fly that much, but I must have saved quite a few hundred Euros already. The ease and cheapness of the train experience just furthers my belief that Hamburg has one of the best - if not the best - airport experiences in the world.