Needed some last minute prints in town for Work - talk about saving me! SUPER friendly,…read moreaggressively priced & FAST. Fun to support a local business & get out of a jam - thank you Custom Delivery!!

From the owner: We are the Fedex Authorized ShipCenter, we offer all the Fedex products in shipping: Overnight, 2nd…read moreDay, Express and Ground services. We maintain a large selection of shipping supplies, i.e. boxes, packaging materials, tape, etc. We also have a daily pickup by UPS, so regardless of your choice, we can help.

Called for a ride said it would be no more than 20 minutes, then 45 minutes passes, then I called…read moreand they said it would be just "a few more minutes," and that turned into one hour and 15 minutes. They arrived 1 hour and 15 minutes after I called. I then did a scheduled pickup, and I was suppose to be picked up at 5pm. Dispatch said it would be no more than 20 minutes at 5pm. I called at 5:30 and they said it would be "just a few more minutes." Then I called at 5:45 and they said it would be "just a few more minutes" and then it turned into an hour. I had prebooked to be picked up at 5 hours before and all they did was lie and give me the runaround. They never offered to make it right when they picked me up. I even talked to dispatch on the two way radio and complained, but I still got to pay full price. Do not, I repeat, DO NOT USE THIS COMPANY!

UGH. If I could give this place a NEGATIVE rating, I would…read more I had a very important meeting to attend in Billings on a Friday. I called about 3 hours ahead of time to "reserve" my car. I had to pay an extra $2 to make the reservation. I needed to be picked up at 10am - to be on the West End by 11am (I was trying to play it safe). By 10:15, I called to check on the status and they told me they were "right around the corner". I called 2 more times after - almost in a panic - before they finally showed up - at 10:45. But, he didn't even pull into my hotel. I had to meet him in the middle of the road. I was p!$$ed. I explained the situation, and the driver said he should be able to make it by 11. Two minutes into our drive, the dispatcher told him that he'd need to make another pickup. He explained to me that with that pickup, he couldn't get me there until closer to noon. UGH UGH FREAKING UGH. OR.... wait! He could charge me another $5 and I could make my ride exclusive. OF COURSE, SIR. I would LOVE to pay you another $5 - on top of my $2 reservation guarantee - to ensure you don't play MR. SCHOOLBUS and pick up 5 other people. FTW. Anyways... he gets me there - with one minute to spare. Fine. I should have called another company for the return.... but look at me - Mrs. Second Chance. I waited for 2.5 hours afterward to get picked up. OVER TWO HOURS. I AM USING CAPS, CAPS, CAPS. YELLING. Never, ever, ever, ever use this company. There is apparently one other cab company in Billings. I'm sure they've got to be at least modestly better than City Cab. PS: Their cars are disgusting, dirty, and look like they could break down at any minute. :(

Awful absolutely disgusting customer service via the owners. Avoid AT ALL COST!!! They'll give you…read morethe run around for excuses verses taking accountability that they can't manage their own company with integrity or provide actual training for their revolving door of staff. IF YOU HAVE ANY SORT OF DELIVERIES, research where and who would be delivering or drive a state away to get it yourself. I hope this company tanks from their garbage service.

I would not recommend this company due to poor management and customer service. The manager…read more"Jessica" also the logistics coordinator is a nightmare to deal with and has a bad reputation and attitude. They had my goods for one month before delivery because they could not figure it out. Having said that....their delivery people are very polite and a dream to deal with! This company could have much better ratings if they would only get someone to replace Jessica. She is absolutely not management material!!!!