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    Estes Family Dentistry

    3.0 (4 reviews)
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    Aspen Dental - Abilene, TX

    Aspen Dental - Abilene, TX

    1.8(42 reviews)
    4.9 mi

    Nice building operating a Sh*t Show!!…read more From first appointment, on Monday, Mrs. Dr. Manju Kanagarla is highly disrespectful and demonstrates lack of professionalism (aggressive in tone and passive aggressive behavior and body language).... And culture is Not the issue as this behavior is highly disrespectful and unprofessional regardless of what your culture is. I requested a replacement lower and upper with the lower being a snap in of which I was scolded and told that she Dr K.was not able to do this because the original snap in screws were not done in her office. So I opted for regular denture replacements. On this appointment the expat was done and since the Dr. recommend that I do a 3D scan to see if I am a candidate for denture implants. On the next appointment Monday the mold was done they tried to sale me dentures that could be turned into implants later despite being told I was not a candidate for implants due to bone loss. The next appointment I arrive only to sit for almost a hour and then be told that the person who was to do my was they on was sick. So I was rescheduled for the following Monday. The following Monday was the first wax try on with which consisted of a Lack of communication by staff and Dentist who is one of the owners Mrs. Dr. K. when working on my teeth. Highly unprofessional, with a full on conversation with the dental tech about her hair appointment and new blond highlights that took soooo many foils. Yet fails to have discussed about my service, what is being done and what to expect or ensuring that I understand. I might as well have been a practice mechanical doll. I had to ask about the lip support needed of which I overheard as they talked to each other over my head and didn't share any information about my services with me. I show up for the wax try on with lip support added only to be told that they needed to reschedule me again. The next appointment I am seen by a Dentist that I don't know and have never seen. Dr. O. When I asked about said lip support due to (try on of teeth showing extreme drooping of my face.) the dental assistant response and dentist that I do not know and have never had a conversation with is a look like deer in headlights. I reminded them that at my first wax try on without the teeth applied included a discussion about the need for lip support and the previous tech assured me that it was part of what the Doctor mentioned was needed. I'm told by the dentist assistant that she does have Dr. K. Note about adding lip support and next appointment I will have a try on with said support. Next appointment on a Monday I show up and I'm told that everyone in office is out sick and I will be rescheduled. I once again confirm that this appointment will be wax try on with upper lip support. I'm scheduled for 12:30 despite the other being closed at this time. I asked about it and was told that someone will be there to see me since I'm being sent to the Brownwood Tx office. I show up to the Brownwood office and I'm told my appointment was the day prior on Tuesday. I show my appointment card which confirms my Wednesday appointment Dec 10 that 12:30. I'm told that the Dentist is out to lunch but since my appointment card says it is to be Wednesday they will put me in for 1:00pm. Although this appointment was wax try on with teeth attached and upper lip support. I am told it is the Final. I once again mentioned the need for such. Dentures provided are extremely thin and lacking the upper lip support discussed and promised during the first wax try on appointment. When I tried the dentures on they caused pain to my upper jawline, and I couldn't bite down. I am told that they can have the tech to fix the issue. After 2 or 3 adjustments to add the lip support dentures remained so painful that I couldn't even put them on let alone bite down. I literally asked to receive what I paid for. What good is dentures that I can't wear!!!! Finally I have requested a refund and was told they had to ask the office manager to see what she says. This experience has been very distressing and I have lost wages from taking off work and having appointments cancelled without informing me.

    Nope. This place hurt my face, my wallet and my confidence…read morein dentistry. Never saw the same assistant twice. Seemed like they were always training someone new. I had to physically hold the xray machine in place. Beware the major up-sale. They also tried to bill me for extra crowns because they mis-sized them.

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    Aspen Dental - Abilene, TX
    Aspen Dental - Abilene, TX
    Aspen Dental - Abilene, TX

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    Abilene Dental

    Abilene Dental

    3.0(2 reviews)
    6.3 mi

    I had my first dental appointment with Abilene Dental the other day. I am not a big fan of going to…read morethe dentist office in general and I have been very careful to investigate the dentist that I am going to visit. I haven't had to look for a new dentist in quite a while as I was with my last one for many years. I was greeted promptly and I was taken back to my room right on schedule. I was met by Clay, the oral hygienist, and I immediately knew that we would be getting along great. Her personality was awesome. This was an initial new patient visit so there were many x-rays and photos that were needed to be taken. During this initial period Clay would explain everything that she was doing in detail. She kept it interesting. Once she got to the actual teeth cleaning she was very gentle and I never felt uncomfortable. Everything went great. Once complete I met with another employee who was in charge of the exit process and she was extremely nice. Looks like I made a great choice.

    I went in and tried to get a cleaning. Now, the background is that I had heart surgery a couple…read moreyears ago and have to take antibiotics before the appointment. No big deal. But they called to reschedule the appointment for the following Monday. I asked if they got clearance and the scheduler said yes. They also sent me a text an hour before reminding me I had an appointment. It took me an hour to get there and when I show up, they said we tried to call you to say your appointment is cancelled because we didn't get clearance. Then why did you set the appointment?! Why did you send the text!? Why are you so incompetent?! I'd stay away from here if I were you!

    Estes Family Dentistry - periodontists - Updated June 2026

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