Nice experience, very professional, all documents and questions were completed and answered very…read morepromptly. Thank you.

Coulton Moir has been so helpful through this long process of obtaining new car insurance that I…read moreneeded to purchase in Florida while I was still in Indiana. In addition he was able to find some ways to reduce my costs which I really appreciated. He also helped me get some other insurance that I needed and patiently walked me through the process. I am so glad he is my insurance agent.

This operation is possibly the worst-run small business I've encountered in quite a while. As far…read moreas I can tell, they have a non-existent customer success approach and I'd be fascinated to learn if they even know how much business they're not getting. I called on a Thursday morning, asking to buy insurance for the $ 7 figure house I was about to buy. Charlie, the person who took my call, took my basic details and asked me about my cars and if I'd like them covered too. I said 'sure'. He told me he'd connect with 1 other colleague and he'd call right back. I told him I was buying my house really soon. By the next day I heard nothing. So around 4pm of that Friday, I called and found Charlie. He told me that they'd be having a software issue. I asked him if he could have called me to tell me this. No answer. He promised me that he'd be back in touch asap. Monday came. Guess how many calls I got from Mr. Blanchard's company? That's right. None. A pattern starting to emerge here? "Be patient", I told myself. Tuesday rolled along and I wanted until the afternoon because, after all, by now, I'd still been deafened by the ZERO calls I had received. So I called back. Charley was in a meeting. Mr. Blanchard wasn't in the office but the nice lady answering the call offered to assist. I told her my whole story and I was polite, patient and courteous. She was quite surprised by my story and assured me that they'd call right back. Never heard back that day. Of course, I might hear from them soon. But it might be too late by then as I can't imagine feeling as though I can trust this company. I was always taught in business that trust has to be built between a company and its customers. This clearly has not been my experience here. Perhaps my bad experience with Mr. Blanchard's "operation" is unique. Then again, judging by the fact that 75% of the reviews (including mine) are truly awful, perhaps not.

This brokage does not even reach the one star. I have been calling for a renewal and it's been 3…read moreweeks I'm on this. Sadly it's not solved yet. Anissa is always out of the office or at lunch. I'm wondering if she even works there. Greg Blanchard, himself is a total ghost. Unless it's for taking money of you. Customer service is as follow: terribly poor! I even started to look for a new brokage who can take care of me professionally.

I currently have several policies (home, auto, flood etc...) with O'Neil and Company and I find…read moretheir research, offerings and presentation of policies is outstanding compared to other agencies I've worked with.

From the owner: O'Neill & Co. provides in-depth consultation for Property & Casualty Insurance programs. As a…read morebrokerage, O'Neill & Co. exercises their long-standing relationships with carriers to produce policies specifically tailored to meet the individual needs of a family or business. Licensed across the US, O'Neill & Co. delivers a comprehensive solution for all of your insurance needs. We strongly believe in minimizing cost and maximizing results for our clients. We are pleased to offer a free consultation to determine how we may be able to improve your current insurance program.

Excellent service! Good advice and promt return of phone calls…read moreHighly recccomend this Allstate agency

Ann Bie was the best insurance agent I have ever had the pleasure of dealing with! Would recommend…read moreher to family and friends. She is honest and patient. Incredibly knowledgeable and helpful

I've had a great experience dealing with Norma at the agency. She went above & beyond in helping me…read moreobtain homeowners insurance.

Totally as good as it gets! Frani and her staff make certain you get the right policy for your…read moreneeds. Frani is an independent agent, so she doesn't work for the insurance company, she works for her clients. Thank you Frani!

From the owner: Specializing in Auto, Homeowners, Boat, and Business insurance coverage.read more

Worst company ever! Mary Salano just lost 4 accounts for this company due to her attitude and lack…read moreof help! STAY AWAY, they overcharge and are rude!!!

Mary Solana is very rude and unresponsive, I have been with Celedinas Agency for close to 20 years…read moreand have never been treated so poorly. How do people work in a customer service oriented positon and get away with their attitude?

Used an agent that a family friend had used. Received a quote from Harvest for Tower Hill and they…read morebound the policy and billed to my escrow without my consent and without me giving my loan id #. Glad my mortgage company notified me because I would have never known. Unfortunately, they had already sent funds to Tower Hill so I am going through a bunch of hoops to get my money back. Requested they cancelled the policy immediately. They never sent cancellation notice to my email so I had to call back and have it resent. Tried calling the company line first but it was a complete waste of time. I can't ever get a hold of anyone in Customer Service by phone or through the chat feature. Everything is routed through Ai bots and when they transfer you to a "live agent" nobody ever answers. Worst customer service I have ever experienced in my life.

Slow response time, sloppy work and not professional. The customer service base is not helpful. The…read moreagent Brian is unprofessional. I am not happy with this company. Due to the incompetence of the agent, my closing is now delayed.