Used an agent that a family friend had used. Received a quote from Harvest for Tower Hill and they bound the policy and billed to my escrow without my consent and without me giving my loan id #. Glad my mortgage company notified me because I would have never known. Unfortunately, they had already sent funds to Tower Hill so I am going through a bunch of hoops to get my money back. Requested they cancelled the policy immediately. They never sent cancellation notice to my email so I had to call back and have it resent. Tried calling the company line first but it was a complete waste of time. I can't ever get a hold of anyone in Customer Service by phone or through the chat feature. Everything is routed through Ai bots and when they transfer you to a "live agent" nobody ever answers. Worst customer service I have ever experienced in my life. read more

Slow response time, sloppy work and not professional. The customer service base is not helpful. The agent Brian is unprofessional. I am not happy with this company. Due to the incompetence of the agent, my closing is now delayed. read more

*******UPDATE******** Tiffany Higley started out strong....then faded and quit taking my calls. For 2 policies. Acted like I was inconveniencing her.....preferred to email. I DO NOT believe their Google rating.....I feel it's artificially inflated (or purchased by Harvest!!!!) The "Google" way! Believe the Yelp ratings.... Poor service.....incomplete deliver****UPDATED**** Replied to the "form letter" from Anthony--owner of Harvest. YOU KNOW they never responded!!! Read Yelp reviews! read more

Harvest Insurance has to be the worst insurance company I've dealt with. First they increased my premium by $1,385 two months after signing with them. Second they kept changing my agent assigned to my policy: maybe 4-5 times. When I call or email, I get no response, or if the answer via email, it is days before I hear from them. After jumping through hoops, I called and emailed to cancel my policy on 7/725: I got an email today, 9 days later, request proof of new insurance.???? WTH! If you're considering insurance carriers, this is definitely not a company you want to deal with. read more

YET AGAIN This has got to be the worst of the worst. Work up today to more than double my premium taken out. No one called/ emailed me about new policy and or price increase that I would be facing. Another person now my agent. Agents keep changing without notice. Agents just doing what they seem to want to do on the consumers dollar. Insurance abuse at the finest. WHY WASN'T I CALLED/EMAILED TO DISCUSS A NEW POLICY? WHY WASN'T I ADVISED THAT MY PREMIUMS WOULD BE SKYROCKETING? Time to find new agents read more

terrible insurance company. I needed insurance for my new house. they were all over me to sign a contract. once I did it was bye bye. I needed to change the terms of the contract for my closing and no one would help me or talk to me or call me back. I do NOT recommend them. read more

took all my calls and questions before i paid then when premium was $800 more than quote....never answered my call again!

Called their customer service three times....ON HOLD FOREVER after settling and selling our home to cancel our policy. Could NEVER GET THROUGH!!! no matter what time of day. I regret telling the new owners to contact them. RUN from this company. They provide no customer service. If I could give them 0 stars I would. read more

Run from the company they are extremely unprofessional. Got transferred to someone he was fabulous the loud mouths in back telling in call center made in hard to even hear a word he said. Reached out four times to change policy for coming year. Still no response. They screwed up my original policy. Had to have several corrections made all cause They are incompetent. read more

Got a letter of non-renewal because my house value has gone up and they no longer cover 1M houses. I cancelled my policy on May 16th over the phone and they are saying I did NOT cancel my policy. I purchased a new policy dated June 3rd. I emailed them the cover letter of the new policy on June 6th and July 31st. They have said I do not get a refund as I never cancelled my policy. They say their records show no phone call was made but my phone records (phone history) shows that I did call them. I can see that there are numerous others who have not received their refunds ... HIGHLY advise avoiding this company. Now sure what else I can do ... its only $900.00 but still ... read more

Scam, scam, scam. They take your money and then cancel you. Will not talk to you! They tell you to get a home inspection On using their company. The people never show up, they cancel you and keep your money. We'll see what Governor Desantis can do about them. read more

Harvest Insurance is The Best! They have saved men thousands of dollars in homeowners insurance and car insurance!! Thank you so so much. Have recommended you to many people! 5 stars!!! Denisha helped me out in two minutes! read more

I canceled my insurance in September and had requested my $1600 refund. Harvest insurance basically quit talking to me - after two months of no refund I kept inquiring, as of this review I have found out that they did in fact receive my refund (from Tapco) six weeks ago. Harvest deposited Thank you the refund check themselves and have never given me my refund. In fact, they have been lying to me for two months, telling me that they're checking every day waiting on my refund when in fact, they have been sitting on the money the whole time read more

Harvest Insurance - Auto Insurance Near Me - Riviera Beach, Florida

Unorganized and uninformed. My policy was written and then cancelled a month later due to lack of insight by insurance agent. When I attempted to rectify the situation I was ignored and avoided. read more

Harvest insurance agent Micah Droesher sold us a policy on our antique home. He failed to disclose to the provider that we were a registered historic home and the provider dropped us after only 2 months, notifying us by mail august 8th. We notified agent Rodger Louis immediately and he assured us he would have additional provider coverage before the end of our previous policy, Aug 27. Rodger proved to be very difficult to contact, most likely I assume because Harvest does not value its customers enough to staff their offices properly to meet business and customer demands (greed). Rodger failed to provide the policy in time for us to have home coverage without lapse. He requested a 4 point inspection on Friday August 25, making it impossible to meet the terms of the new policy before the lapse. Now we are staring down a hurricane with no home insurance and Rodger can only tell us "he did his best", his best being failure with 20 days to secure the policy and give us reasonable instruction and timeline to avoid lapse. We were told "not to worry" all along and when Harvest failed to provide we were left l, literally, out in the storm. Supervisor Devin further states that there was nothing Harvest could do to help us, and when we asked to go further up the ladder he simply hung up on us and left for the day. Forget bad customer service and impotent management, Harvest will literally risk your home because it's easier than meeting a deadline or being accountable for their mistakes. CEO Ryan Carlyle insisted after I posted this review that he would handle this issue personally but kicked it back to his incompetent employees after his personal recommendation for insurance fell through. Ryan must also be unable to read a simple insurance policy, as well as being a coward who sends his underlings to handle confrontation read more

Harvest Insurance - Ryan Carlyle can't be bothered to handle the situation - Auto Insurance Near Me - Riviera Beach, Florida

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Stay far away! I shopped around for new insurance in the beginning of the year and found Harvest who offered me a new insurance company called Vyrd. The agent was obviously looking for a quick commission and was untrained on their underwriting. Almost 90 days later I found out from looking at my app that my insurance was being canceled because I have a partial flat roof. My agent was given the inspection and wind mitigation reports prior to me switching over to their company and the Vyrd product. They were well aware of my house, roof age and dimension. I then had to go back to Citizens which now was a new policy and required a new wind report and an $1800 increase in premium. I tried to at least get them to cover the new wind report cost and after many phone calls I was told they would but only as a credit for future insurance products! Why would I ever trust hem again with my insurance when they cost me $2,000! They will never get my business. Buyer beware. read more