1. ET Electric

    1. ET Electric

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    Rickman, TN

    Updated 1 month ago

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    Electric inspection

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    16 days ago

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    Cove Generators Sales & Service

    Cove Generators Sales & Service

    (5 reviews)

    UPDATE 3/31/2026: The tech was supposed to be at my house at 8:00am, so I didn't burn a whole day…read moreof work again. I told them I need to leave my house by 9:30am to open my store at 10:00am. I get a text at 8:30am telling me the tech is on the way. I call in and talk to sone guy, and tell them he was supposed to be here at 8:00am, and was told he's still about 45 minutes away. The guy on the phone said he didn't realize I was in EST. I made the comment that it's always an excuse with them, his response was, "This is the 1st time I've talked to you."... True but I've spoken with many there, and they always have an excuse. I am given a choice, either wait or cancel. The arrogance of the guy on the phone, I told him to cancel, and I'll find another company to fix my generator. ------------------------------------------------------------------------------------------------------- UPDATE 3/26/2026: The tech was supposed to be here yesterday (3/25) afternoon. Never showed up, but I did get a call at 8:00pm to let me know that he wasn't going to make, but I would get a call from dispatch tomorrow. Received the call, and was told he was on his way. I'm sorry, some of us have work, and can't drop what we are doing to be at your beckon call. They rescheduled for Tuesday (3/31) as the first call... He is supposed to be here at 8:00am. I'm not holding out high hopes... We'll see. ------------------------------------------------------------------------------------------------------ UPDATE 3/20/2026: I guess they are going come out next week to double check that there's an issue. Wow... Let's hurry up and wait to get the issue with my very expensive whole home generator. I have no idea if or when it will be fixed. ------------------------------------------------------------------------------------------------------ UPDATE 3/16/2026: They finally came out, and needed to order a part. That was 2 weeks ago have not heard from them. I had a power outage last night, and was standing out in the rain and wind at 2:00am to manually turn on my generator. Then I had to take the panel off this morning to manually flip the transfer switch back to city power after I turned the generator off. The original issue happened on Jan 22nd, and it's now March 16th. I'm coming on 3 months of not having a properly working system. I just hung up with them, and they said they are waiting to hear back, and will call me tomorrow. At this point I wish I could give them less than 1 star. ----------------------------------------------------------------------------------------------------- 3 weeks ago, my generator turned on, and it transferred over to generator power. I never lost city power. The power company came and tested to make sure it wasn't on their side. I called Cove to come out and figure out what is going on. I was transferred to another company called Pioneer, and was told it would be 2 weeks before anyone would be able to get out. I ended up having to pay a local electrician to figure out what was going on, and get me back on city power. The cold and snow hits, and I get a text from Pioneer, that they are cancelling my service, it's going to be the end of March when they have time to come out and service my generator. Then a couple of days later I get a text that they have opening s at the end of Feb. There was no contact number, and no indication that I can respond to the text. I just took a call from Pioneer to see if I still needed service. Yes, because my generator is still broken. When I originally called, I'm not sure she understood that things were broken, and that the maintenance call was just an add on while they are here. Now that I've hung up with her, I'm not sure she still understood that my system is broken. If I hadn't paid out of my own pocket I would have been on generator for well over a month waiting for them to come out and fix my generator. This is a complete and total failure in service. After they come out and fix the generator, I will be looking for a new company to take over my service contract.

    We just bought our house in the area and the house had a whole house generator. We had Cove…read moreGenerators come out to service it as we did not know when the last time it was serviced. Good thing too because it needed a new battery. They were very helpful in going over the generator with us and answering all our questions. We also signed up for their yearly maintenance and monitoring service. We needed to call them for something (I don't remember what) but they were really responsive and quick to come out. We highly recommend Cove Generators, and we have to our neighbors. They are honest, quick in responding to customers and genuinely nice people. They have great people working for them and we would trust them for any of our generator needs.

    Knight Home Specialists

    Knight Home Specialists

    (2 reviews)

    Came out and was very nice. Said would send me a quote in a couple of days. That was three weeks…read moreago and still no quote.

    Knight Home Services installed a "Frost-Proof Hvy Duty Lawn Faucet, Anti-Siphon" back in July 2025,…read morewhich ended up being defective. When it got stuck and wouldn't let the water out in Sept 2025 it was repaired at no charge under the warranty. It was still under warranty when it happened again in Jan 2026, but a different employee came out, who proceeded to tell me that I had broken it because the hose was attached to it. I explained that I had attached the hose to see if the water was working since it had gotten stuck the day before and I could not use it. Then he said the wind had caused it and I had caused it and I kept telling him I had not done anything and the wind had always been here and it had never affected the spigot that had been here for 20 years and then he said it I could add a heating strip and/or insulation - and again I said none of those things were needed with the previous frost-free spigot and this spigot is defective. At first I wanted it replaced because it was defective - this had happened twice now - it was not bursting, it wouldn't let the water out and this particular time whatever was froze up inside of it thawed out between me checking it and Tim his employee checking it. He did absolutely nothing to fix it and was surly and rude to me. I thought he had left to go back to the office and speak to his boss about it; instead he walked around in my yard without my permission, and apparently talking on the phone to his boss, because he came back to the front door and when I opened it, he put the phone out and said his boss wanted to speak to me so I took the phone, and his boss proceeded to shout at me, ranting in a nasty tone and repeating that I had left the hose on it and caused it to "freeze and bust" and told me that at least 10 times and I kept trying to speak and tell him it did not "freeze and bust" because it was working again! He was so rude and belligerent and I refused to be disrespected like that and handed the phone back to his employee, Tim. The owner Travis Knight, was such a bully and so rude to me because he did not want to honor the warranty. Today he called and left a message wanting me to call him. At this point I will not give him another opportunity to speak to me that way again. I texted him to inform him of that and to also inform him that neither he nor anyone associated with him can enter onto my property or they will be charged with trespassing. I will no longer accept a replacement and want to be refunded in full and I want my money back immediately.

    ET Electric - electricians - Updated July 2026

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