They got me in fast and did a great job on my taxes. I believe it was crystal who was very helpful and easy to reach by phone.

Etax and Shad are the best! I came to Etax over 5 years ago. Before Etax I was not receiving the max on my tax returns (but paying the maximum). One day, I saw some crazy kid holding up a sign on the street as I passed Cypress College and I decided to come in and check it out-- (I have to give props to the hard-working street sign holders!); My Tax Guru Shad is multifaceted; Sometimes when I came to visit (and while Shad's accurately number crunching my taxes), the conversation flows like a 'Confession' for all the crazy stuff that happened during the year; some year's we just talk about family; other-times we are Philosophizing; This year it was about the Bitcoins. I've been coming there for awhile! I'm a very satisfied customer! It's great to have him do my taxes and know he cares about you and wants to do the best for you and your family; If Shad wasn't doing taxes then he should be like a doctor or kidney specialist or something. LOL. Cuz DOCs don't seem to 'really' care, as you're just another impatient patient. But Shad is like Tupac when Tupac says in that song "Tupac cares if don't nobody else care.." Yep, that's Shad right there! He knows or knows somebody who knows. 'He is the nucleus of Etax's success, in Cypress!' In other word's "You Better Tag Shad!" - (c) C4ch3d99 read more

I've been coming here since (i don't remember)- i think 5 years now. And i must say, this place is busy, but the service is great. I meant, you can make an appoinment and they will admit you exactly on your appointment. Some place i've been to, would just have you wait for forever. Shad, in particular will look everything, every possibility you can get the allowed maximum refund that you may be entitled. This place indeed charges you failry lesser than the other tax preparer. I went to Liberty Tax for estimate, and if i decided to file my tax with them they would have charged me almost four times the one i paid with Etax. I remember i got audited by IRS, and Etax helped me resolved the issue. What could you possibly ask for? Come and file your taxes here. Don''t forget, referred by: myself. read more

Shad's the most laid back tax preparer, it's like getting taxes done by the homie, but who is still professional if that makes sense. I've been with other preparers over the years, but I think they only come from the main office to help when super busy so he's my guy. He asks a lot of questions, but it's in the flow of while he's inputting the numbers, and he does this because even though the answer may be the same as the previous year, if in the current year you went to school or had student loan interest paid or daycare expense etc. you might be eligible for some credits. I appreciate the honesty and blunt(ness). This years return was great, but he advised on adjustments to make as my income will be going up. I've done W2's, 1099's, kids, school, daycare, all that and so far no issues. Their price is fair to me compared to many places out there, but I go back for the service. They got free estimates so I'd recommend getting one if you haven't filed yet. Been doing my taxes since at least 2007 so he's been around that long at least. Referred family members and friend's throughout the years...Now I refer you. Thanks ETAX. read more

Shad, Thank you for everything! It was a pleasure working with you I highly recommend shad. He is very knowledgeable and knows his stuff. Thanks again!!! read more

I've been getting my taxes done here for about 3 years now. I've been taken care of every time. Shad is by far the best preparer I've worked with. I've gone through Jackson, through H&R, I've even filed on my own. eTax is literally the best. They will help you get what you're owed and they are men and women of integrity. You WILL get what you are owed. Simple as that. Go get your taxes done by preparers that know what they're doing. Not just because you need your taxes "won" or you need to go get your "millions" back. The more genuine companies don't need the bells and whistles to attract customers. . . They just need reviews like this one. Go there. You won't regret it. read more

Ever had that horrible feeling of owing the feds a chunk of change during tax season? I haven't, and I don't ever plan on it! But I realize now that my money situation is a bit more complicated than when I was young and single, I need a pro. I got my taxes done by Shad this year after doing them on my own for a while; my husband and I moved up in income, bought a second home, and I was scared of having to pay astronomical student loan payments due to the Income-Based Repayment scale... so we decided to file as married-filing-separately to keep my fedloan payments down. It seemed really tricky, so I literally fretted for 6 weeks. Luckily, through the power of yelp, I found eTax & Shad. I had previously gone to a different tax prep place, but they wanted to charge me a week's salary! Um, no. Then I ran the numbers through Turbo Tax and I must have done something drastically wrong because it told me that the hubster owed big time. So I gave Shad a call. I really thought that even though I was going to a highly rated pro, we were going to get a miniscule return because I had heard that filing separately bites people in the bum, but Shad looked through all of our forms very carefully and got both of us a nice return. I had a secret wish-list number in my head and he hit it right on the money. Shad even crunched the joint numbers for us, and found that even if the fedloan issue weren't there, we would have been better off filing separately this year. IMPORTANT: Shad is a very ethical person when it comes to doing taxes, which means that he's not shady in his work OR shady with his customers. Shad is also very chill, isn't a jerk, and knows his stuff. I can definitely see why he has the ratings he does. ETax is going to be my tax place from now on; I am VERY picky when it comes to... well basically anything, but when someone really knows their stuff and charges a fair price, I'm always ready to return again and again as well as tell people and spread the word. SOOO, if you're looking for someone to do your taxes, it's not too late. Tax Day is more than a month away, so go to Cypress eTax. read more

This is our 4th year filing our taxes with Chad at eTax Services Inc. He provides great customer service and will work with you on scheduling you in at a time that works for you. My husband and myself will be coming back to Chad. He is great at what he does. read more

Quick, friendly, honest, and professional. Shad/eTax is just wonderful to work with, and a delight to see every year. My wife and I have been coming here for a few years after a referral from my brother, whose been using eTax for even longer. The first time I came in was because I had some issues with filing my previous 1099s. Shad at eTax helped me file for that current year and two years before, all in one visit. I was freaking out, but he explained everything to me and made the process simple and easy to understand. I've been coming to him every since. Don't be tricked by someone else promising "tax wizardry" -It usually just means "tax fraud". eTax keeps it honest, efficient, and will get you the absolute most out of you tax return. I'll keep coming back! read more

I have been going to Shad for 5 years, and he has always been on top of everything. He is very thourough and knows what hes talking about. I am always seen right AT my appointment time and never have to wait around. I send all my friends to him, and will continue to send anyone else his way! I wouldnt want to go anywhere else. read more

Came in today with my boyfriend 1st time doing taxes. he's nice and he's giving me more money than what intentionally expected.

My tax guy Shad is the best! Always friendly, helpful and makes time to take care of my tax needs. Even after I moved an hour away he squeezes me in to his already tight schedule due to lots of people waiting till the last days. read more

I have been going to Etax for about 4 years now and I have had a great experience every time. Shad takes his time and makes sure he is thorough. He's very easy to talk to and he is great at what he does. I have already referred my family to Etax and they have also been going there for years. As long as they are in business this is where I'll be for tax season. I would recommend making an appointment or calling ahead of time to make sure they are available and not to busy. read more

Shout out to Shad for always getting me in as soon as possible every year! He always has me in and out, no hassle, making my refund process easy and hassle free. I've been coming to him for about 3 consecutive years now. My refund is done efficiently and at a great price! Ive recommended coworkers, family, and friends and will continue to do so! read more

Based on the reviews here I called and inquired about tax preparation services from Shad. On the phone he mentioned pricing varies and he does free estimates. I gave him some basic info and he quoted me $270. I called back later and confirmed an appointment for that price. I arrived for the appointment and spent an hour with Shad as he completed my tax preparation. Once complete, he tried to charge me $395. I referenced our phone conversation and his quote of $270 and he didn't seem to remember. I argued the point and he did not budge. At that point I asked if I should just gather my papers and leave before I get more upset and he said it is up to me what to do next so I got up, thanked him for wasting an hour of my time, and left. I don't think $395 is an unreasonable price, I just don't do business with people who are not honest. read more

UBER! I figured that I should start with that for anyone who needs a tax preparer who has experience with it. Shad drove for Uber at one point, so he prepped my taxes with confidence and gave me a lot of good pointers. Shad did more than he had to and educated me in areas where I needed help. Definitely will be going back! Thanks man read more

This my boy right here, best TAX place ever. He is straight up tells you and tries to help you any which way he can to make sure you leave here happy. I've been knowing and filing my taxes with my boy Shad for about 10 years. Good place great guy! read more

I've been here for 3 Years now and I'm not planning on going anywhere. He's really smart guy and really looking out for you. I recommend him to all my family. read more

Abdul is very helpful. He prepared my taxes and also for my whole family. We have been going to him for three years now. He is very honest and trustworthy. read more

I luckily found this location because I live around the corner! He's very thorough, resourceful, covers all grounds, and explains everything in terms you can understand. Worked with me last minute last year to make sure I was properly given the correct return. This year I made sure to get it done early bc he's cool and I don't want to stress him out. Been coming here for years and will continue to. Thank you Shad read more

Shad is a straightforward and a very laidback guy. Be honest with him and he'll give you your maximum refund. Make sure to call ahead and set appointment coz he's always busy. Strongly recommended. Will be back. read more

I've been coming to e tax for the last 2 years, this would make it 3. i was very impressed by shad he was helpful, friendly, courteous, fast, and answered every question i had.I would definitely recommend shad and will also be going to him only from now on! Anaheim location was great too but i liked shads personality, customer service comes along way! read more

Talk about getting your taxes done right! You never really feel you can trust someone to do your taxes right but boy was I wrong. I was just shopping in the area and decided to pass by. I had recently been audited and had so many questions but Shad made me feel safe and secure while he did my taxes. I'm glad I stopped by. I know he was looking out for me! I will never go with anyone ever again! If you're looking for someone reliable, professional and laid back, Shad is your guy! Don't think twice. You won't regret it! read more

My first time doing my taxes and the tax associate was very helpful! I thought i wasn't going get anything but i did!! Come here to get your taxes done!! read more

Great service! My father had trouble with Turbo tax because we had a new computer, so the AIG wasn't saved (he couldn't find his old papers). Called here and gave us a quote, my father was in and out within 5 min. read more

Been going to Shad for the past 4 years. I found him after trying out two other companies that I wasn't happy with. Shad is in the Cypress office and he knows his stuff. He'll let you know about the dos and don't so u can get a high reimbursement and he will answer all you questions. He won't rush you, to him your time is priority that's how you know he values his customers. Go to Shad in the Cypress area for your Tax services ! read more

I have doing my taxes through eTax for the past 5 years and the professionalism and care the Cypress branch shows to their clients are hard to find. Shad is the man to go see for all of your tax needs. He is very knowledgeable in all tax issues and will advise you correctly. read more

Great place to get your taxes done.I been coming here for years..The price is alot cheaper than H&R block and Liberty tax service. Highly recommended. read more

I came here because of all the good reviews I've heard of Shad. Made my appointment days before it was due and he was very flexible. He answered all my questions and was very helpful of my situation. A really smooth and professional transaction. He has my recommendation. read more

Shad provides excellent and informed tax services. He explained all provisions of the tax code that are pertinent to me and tells me the available deductions. Best of all is that we finished it all within an hour. read more

Shad explained everything to me and walked me through everything. Extremely helpful! Will come again here!

I normally do my taxes myself but this year i decided to talk to somebody. I'm glad i did because i met Shad. He went out of his way to help me in every way possible. I did not feel like another number but felt welcome and at home. Don't hesitate to give him a call. read more

AAA+ FAST AND RELIABLE SERVICE... Shad was so informative, he takes his time to explain any questions I have and even gave me tips on how to handle my accounts to better segregate my work expenses to household expenses... I would definitely come back next year! read more

I can say the service and professionalism is by far the best. I have gone to mom and pop, H & R Block, free ones the city offers and non of them have been any where as good as Shad. He covers everything so that you completely understand the process. I have a unique circumstance, and he remains professional and understanding through out the entire process. Patience is key and that he displays well he worked with me and my husband to be for 2 1/2 hours and never displayed and sort of irritance. Shad is the guy to go to. read more

I have used Etax for over five years and dealt with Shad personally. My wife and I have always been received on time for our appointments and dealt with in a very professional manner. Anyone allowing a company to perform this service for you should consider Etax prior to any as we have found them to be #1 and will continue to utilize their service. read more

the guy that runs this shop is a very nice guy. i got my taxes done here last year and am getting ready to go back soon ( i wanna get my return!!!). Shad was the guys name that helped me. he is cool and easy to work with. fast return too. read more

My husband & I have been coming here for a few years now. I recommend ETax to everyone I know!!

Been going to etax for the last 4-5 years. Always professional and courteous. Gave me a great price.

I do a very easy form of taxes, But this place is great fast, easy, and affordable. Adam...