Karen and Mac are great! They are always responsive and answer all my questions. Sarah, who works the front is amazing as well. Thanks for all your help every year. read more

We've been clients of MacTax for several years and had always been satisfied, but this year, things went completely off the rails. We sent in all of our tax documents well ahead of time and got confirmation that they received everything. But then... radio silence. No estimate of what we might owe, no info on our return, and no next steps. We had to follow up ourselves on tax day, only to be told our taxes hadn't been filed and they would submit an extension. We agreed, assuming they'd follow up soon after. Weeks passed. No updates. We reached out again. Sara replied saying the "tax department" would contact us, which didn't make sense since she's always been the one to handle our taxes. After that, nothing. Another three weeks went by without a single word. Frustrated, I started looking at other options and noticed a Yelp review from someone else who had almost the exact same experience documents sent in, no follow-up, missed deadlines, vague promises, and total lack of communication. That's when it clicked: this isn't just us. This is a pattern. Whatever is happening at MacTax, it's not just a one-off bad year, it's a complete breakdown of client service and responsibility. This isn't just poor communication. It borders on negligence. My partner had wanted to switch tax preparers earlier, but I stood by MacTax. Now I regret that. I've already reached out to the people I recommended and told them to steer clear. We're officially moving on. MacTax has lost our trust and our business for good. STAY AWAY! read more

Terrible experience. My partner and I had an initial visit with Mac in early February and decided to give them a try. We sent through our tax information and a few weeks later followed up to confirm receipt - no response. We followed up several more times, also no response, other than one time being told we would get a call with any questions. Nearing the April 15th filing date still with no response, my partner called again and was told they would file an extension for us, which does not help because we also needed estimated tax payments in order to pay by the deadline. Further calls and emails all went unreturned, and the April 15th date passed with no response whatsoever. We did not hear back until ten days later, offering to file extensions but still with no estimate of taxes owed, and well after the filing date. To tell us that they will prepare taxes and then never respond, not a single time by email or phone, never file on our behalf, never tell us what we might owe, and just let the April 15th deadline pass is not just poor services and completely unprofessional, it is malpractice and likely exposed us to late fees and penalties and interest. I would avoid at all costs, or you will be the one paying the cost. read more

So far so good! We got referred and have yet to get the returns back but working with them has been easy and hope to come to them every year from now on. read more

Mac is Kind and informative and intelligent. Recommended for businesses and individual taxpayers and sole proprietors.

Mac and his team are the best. I've worked with other tax professionals. He is so helpful and ready to answer any questions you might have. If you are like me and had bad experiences with other CPAs / tax specialists, I highly recommend MacTax read more

Mac Tax is amazing. I've been using him for over 10 years. Never had an issue and doesn't price gouge like other tax services. I would give him 10 stars if I could read more

I Can't say enough good about Mac & entire office staff- They are Incredible, so professional & efficient! - Sara, Mac & Karen! I have been using Mac for years for my taxes! Don't hesitate. They are Great! Mac really listens & has a wonderful personality. read more

Mac is your man to see for your annual return, business tax inquiries and accounting services! I've seen Mac now for annual return for many years now and he is always reliable and efficient with all my tax matters. From the moment I walk into his office his staff gets going on my return right away. After filling our various paperwork to complete my return and all of my annual information, it is quickly loaded into his system and then 15 minutes later, I am discussing with Mac the actual incomes/deductions that are appropriate. He is always friendly when asked questions and is so knowledgeable on current regulations. He is also well read on upcoming regulations and laws so he can inform me on tax strategies for the upcoming years as well! Follow up afterwards is always a full copy pdf of all the filed items. Overall: Mac is friendly and knowledgeable on all things tax. I wouldn't go anywhere else! read more

I don't know what to say.. just so you know, all you readers and future clients reading this comment. I'm a returning client. Mac and his staff, are amazing, professional and super easy. Very reasonable acceptable fee for his service. Besides that, they treat you like " Ohana." read more

Mac is amazing. Super friendly staff especially Sara she is very on top of her game. Quick to respond to emails and always insuring you are prepared with your documents. Although sometimes we dread doing taxes like we dread going to the dentist. Mac and his staff definitely put you at ease. I am now a lifelong client and continue to refer my friends and family. read more

I was getting taken to the cleaners every year for teh last 15 years. I tried H&R Block and had a couple of other Accountants/Tax preparers. My Ex had multiple businesses and our taxes were complex. Mac simplified it for us, made things understandable, he used the law to our favor and helped us plan for each new tax year so that we started getting refunds and also paying much less when we had to pay. I will be his customer forever. He is a great guy, has a very professional staff and treats each customer like a king or queen. Once you go to Mac, you won't go anywhere else. John read more

We just switched to Mac Tax this year and are thrilled that we did. I've been using Turbo Tax for years and now realize I was getting ripped off. And my b/f has been paying through the nose with another accountant. We both had our taxes done by Mac and are extremely happy with our results. Mac makes having your taxes done enjoyable, believe it or not. He has a great personality and you instantly feel like you've known him forever. His staff is phenomenal as well. Make the switch. You'll be glad you did! read more

Mac Tax will take care of all your accounting needs with customer service with a smile. You will always have all your questions and concerns taken care of with delight here. Why pick anyone else in the Orange County area but Mac Tax. read more

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We've had our taxes done by Mac for years. Extremely professional as well as a pleasant experience. He always gives great advice and has a wonderful Christmas party we attend. Talk to him or the staff and you'll be as satisfied as we have been. read more

Always honest and straight forward. Great for large business or personal. I would recommend max tax to any new yelpers :) Thanks guys -J- read more

I was referred to Mac through a friend and was extremely stressed due to several tax notices from the IRS. When I went into his office it felt like a family and I left there completely relieved. He was able to identify several areas that were missed in my prior taxes and was amazing in responding. I now have a tax person that I trust and will be working with on going. Thank you Mac and team you're all amazing!!. read more

It's tax season again. "Who you gonna call?" Mac Tax is my go to when the April Tax deadline approaches. If you want taxes done right with best results MAC and his team delivers. read more

Had my 2009 taxes done here. Horrible. He gave me the standard single deduction without taking the interest on my mortgage or my property taxes. Went elsewhere this year and got an additional $3k back. I'm actually going to pay my new guy to amend 2009 rather than go back to MacTax (even though they should do the ammendment for free). I would have given less than one star... read more

I've been going to see Mac for my tax returns for many years. It's always such an easy process. I was referred here by a few very good friends and always refer my friends and family. Thanks again MAC Tax!! read more

My husband and I had gone to Mac Tax for over 10 years. Last year Karen prepared our taxes and Mac told us that we were getting a refund. A few months later we got a letter from the IRS stating that we actually OWED a significant amount of money. When I spoke with Karen she saw that something was inputting incorrectly. Then she proceeded to tell me I should have known I wasn't getting a refund based on my income. If the person who I paid to prepare my taxes and saw my W2s and documents didn't know that I would end up OWING then why would I suspect otherwise??? Attempts to speak with Mac directly went unanswered. Neither Mac nor Karen ever made any attempt to review what happened and discuss it with us. They never offered any apologies for the mistake, never even offered to discount or waive the filing fee we paid to them. After over 10 years of loyalty to Mac Tax this is how we were treated, with complete and utter disregard for their mistake. Needless to say if I could rate them lower than 1 I would. read more

Mac Tax handled my Offer In Compromise. The IRS was hitting me for over $30k in back taxes, Mac and Dan got my offer of $1000 accepted by the IRS! I can't thank Mac Tax enough for their awesome service. I highly recommend them for any tax services you may need! Thanks Dan and thank you Mac! read more

My husband and I always have a great experience with Mac Tax! We're both self-employed/business owners and he does a wonderful job with helping us. Highly recommended! read more

Mac has been doing my taxes for years. I won't go to anyone else. He simply is the best. Mac is very professional and non-judgmental.

This is the first time I've gotten my taxes done professionally. There were some changes that happened to me during the year and I decided I needed a pro to make sure I didn't make any mistakes on this years filing. I am so glad I did. Mac is very professional and very personable. We were able to complete everything in one visit and the best part is I'll be getting back double what I usually do. He even gave me additional advice regarding my home. I'll definitely be sticking with Mac. oh, Mac likes to take his family and his staff on periodic outings and he keeps a list of potential things to do. So if you have a favorite or unusual family activity, make sure to let him know. read more