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    2 months ago

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    GeoArm Security - GeoArm happy alarm monitoring family posing in front yard of their home.

    GeoArm Security

    (91 reviews)

    I submitted an order for a alarm system for my apartment in November with Geo Arm. It did take over…read morea month to be shipped and I had to keep calling about the shipment dates, however it finally came through. The technician that I worked with to set up my alarm, his name is Ralf (Rafael). He is by far the most pleasant employee that I've spoken to while dealing with Geo Arm. I had made three previous calls about shippping and another call about tech-support in search of what I needed to schedule the tech appointment. And again Ralph surpassed the customer service from the previous employees that I had spoken to. It is so refreshing to have a wonderful customer service experience especially since I got the 6 AM California time appointment. Ralf is the true example of putting the customer first as he said his motto is "make it as easy as possible for the customer ". I agree Ralf and that you did! So thank you so much Ralf for the pleasant experience, it is much appreciated! Keep up the good work! As far as the security alarm system goes, it is very simple and easy to set up. I utilized their videos that they provide for customers to do it yourself and they are very helpful. I would strongly recommend you to view those if you decide to go with Geo Arm. My next step is to get a couple of the security cameras and have them set up with Geo Arm as well so I am looking forward to getting those up and running as well!

    The worst alarm company. -Received equipment two months…read moreafter I ordered!! A extra large box with all equipment loose, NO packing, No original box inside a box like they require in their 30 alleged return policy. -NO instructions at all -Missing an overpriced camera which I found out from tech support the system only handles 6 not 8 cameras!!!!! 75% of CO detectors died in 24 hours and after multiple resets=failed PIR sensors died in less than 90 days with little to no activity of course that is when they stayed in position[none did without additional support.] --The best part is NO doorbell or camera could be added until tech support told the monitor unit! WTH +The only item that lasted over six months was the door monitors! LOL -Rip off prices e.g. $75 for a CO detector the system could not even monitor! $30 on amazon that works!

    ETC Florida - homeautomation - Updated June 2026

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