Worst services. lied about services. Very rude sales associates. Bill kept increasing each monthread more

Go see lauren and zach over at the lawrenceburg tmobile they saved me a ton on my billread more

My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

This location is very professional and they do repairs great and fast, honestly never been to a…read morerepair store that was friendly and that knew what they were doing. Definitely I recommend this location for any future repair.

Terrence is a very kind and honest business man. He has a good heart also! Friendly and efficient…read morealso!

The Cell Guy fixed my iPad screen, but it became unresponsive. I took it back, and he's been ever…read moreso helpful. I showed him that after the repair, the touch screen became a bit unresponsive, and he is fixing it free of charge. Friendly service, and very knowledgeable. 5 stars, would recommend.

Chris was outstanding help, if I ever recommend going to any Verizon go to the one in Oxford and…read moreask for Chris. He was more than helpful, answered any questions and gave me the best options for what I needed. Chris deserves more than five stars just himself!

Absolutely worst customer service at this location. Nick and Damon both are of no help and push…read moreexpensive products that do not work. Nick will constantly speak over you if you don't agree with what he is saying and will not work toward a resolution. Highly recommend going to a different Verizon store if you have questions about your bill or products to protect your phone.

Amazing food at reasonable prices great stuff great place to be at when you are hungry highly…read morerecommended

I go in there to get my phone unlocked and get it in working order the guy there saying 50$ to do…read moreanalysis plus 200$ to unlock it I end up paying for all this and my damn phone still hasn't been unlocked Won't give refunds either

I spilled a drink all over my BlackBerry (Bold 9700); liquid was all over the inside of the phone…read more After trying to dry off and restart the phone there were several issues: the phone would automatically shut down, several keys malfunctioned when used, and the power off button no longer worked. I contacted my cell phone carrier and other than a replacement phone my options were limited. I tried several businesses for possible repair of a cell phone and I was directed to Wireless Plus One. 'Mike', Wireless PlusOne, informed me that he works on ALL types of cell phones and 80% of the times can repair the phone -- even if it's been dropped in water. I left my phone at Wireless Plus One for a couple of hours and they gave me loaner to use during the repair time. When I picked up the phone, it was in perfect working order! I would highly recommend using Wireless Plus One for any cell phone trouble (even drops in a bubble bath).

I, too, had a liquid spill on my Blackberry and saw the previous review and decided to give them a…read morecall. I was taken aback by the professionalism on the phone. Wait, you aren't going to gouge me or quote some ridiculous price and force me to walk towards the door to start negotiations? I explained my predicament and the owner, Mike, on the phone said that he'd take a look. He quoted me a more than reasonable price and said that if he couldn't fix it, it would be no charge. So off I went to a strip mall off the Hopple St. Viaduct to his store. It was very convenient and easy to find. I kicked back at Camp Washington Chili while Mike worked on my phone. I returned and Mike had surprising got my phone to finally turn on and display a software error; something my phone hadn't come close to doing at any point during my fiasco. I waited and watched Mike handle other customers as they came into the store. Always friendly and knowledgeable, Mike has a lot of return customers and I see why. He goes out of his way to be helpful no matter how small the request. And yes, he was almost as happy as I was when my Blackberry came back to life. The man has mad Blackberry repair skills. So if you're looking for reputable cell phone repair or sales store, this is the place to go.

I needed a new phone because I broke my old phone dropping it in concrete mix, and the staff here…read moregave me an excellent price and were supper kind and respectful. Highly recommended!

It broke the next day, not crack, just the repair failed. Took 2 weeks to get actual replacement…read morepart in and we will see if it actually works and stays working.

Try to avoid this location if at all possible. No accountability, lack of leadership, poor…read morescheduling practices. Both my wife and I scheduled appointments in July of 2025 to get our batteries replaced in our Google pixels. Walked in to the location and understandably was turned away because they didnt have the batteries on hand. Unfortunately they didn't call ahead to tell us so I wasted my time driving there for my appointment but not a huge deal. After that, I was told I would be called in 4-6 weeks when they had the batteries. At 8 weeks still no call, so I called. I was told they didn't have either me or my wife on the wait list and that we would have to wait for more batteries to come in. Not sure why we weren't on the list? We had an appointment two months prior. I called again in September and was told no batteries available. Fast forward to today, May of 2026 almost a year later than the initial appointment I got an email that my appointment had been cancelled. I called in and the guy j spoke with had no record of me or my wife in his system and said "oh you can come in anytime, we've had the batteries available!" After waiting 10 months for a battery and 0 communication from this company it was pretty sad to hear the batteries are available and likely have been available for quite some time.