Very friendly staff who handled everything for our family very well! Was super easy to handle all…read morethe process online while I was out of state and just gave us great peace of mind that everything would be handled. Huge thank you to the staff that helped us out! Bless you all!

The entire experience with Caudle-Rutledge-Daughtery Funeral Home was wonderful! The staff were…read moreextremely supportive and helpful every step of the process. The funeral home is clean and there's a wonderful florist right next door. From our initial conversation to the last step it was seamless and comforting for the family upon losing a beloved love one.

I can't say enough about the lovingkindness the staff at Caudle Rutledge Daugherty FH shares. Our…read moredad passed away in April in Lindale, yet was buried in Milano. For those that don't know, that's a 3-3.5 hr drive. Staff from Caudle Rutledge Daugherty FH were there for us. They didn't out source it, they were there. Five months later, our stepdad passed away. Again, we were shown God's lovingkindness thru the staff at Caudle Rutledge Daugherty FH. They coordinated the military honors ceremonies for both services, as well. The services were so well coordinated, our family was able to completely focus on family, friends, and mourning our loss. We came to Caudle Rutledge Daugherty FH as business partners and, in no time, became friends. We are ever so thankful and will not forget the lovingkindness received. THANK YOU ALL!!

People are just dying to get in here…read more Fun fact, the first person buried here beat all of the other ones to death.

Ms Young went over and above to be helpful to us during this very difficult time. I grew up in…read moreEmory, Texas and I highly recommend Wilson Orwosky. Nelda Dads Stewart

I've never liked this lady since I was in HS and I've always told my family that they better not…read moreallow her to touch me if I were to die in Emory! When I heard my brother in law was having a funeral there this past summer I was LIVID. This lady is so unprofessional, rude and thinks your personal life is her business! I would pay 10k more to have my loved ones service elsewhere! I strongly suggest going somewhere else, if it's an option!

I would give a zero rating if I could. My mother died in April and I brought her urn to Eubanks…read morefuneral home on May 27, 2021 and requested that she be buried next to my dad and that her name and date of death would be engraved on the head marker. It is August 16, and still it is not done. Every time I call up and ask for Shanda I'm told she's either on the other line or not in the office. I've left several messages for her to return my call but to no avail. I am in the process of filing a complaint with the FTC, Better Business Bureau, the Attorney General's office and may go as far as hiring an attorney. This is my mothers final resting place and they treat it like it's NOTHING! Shame on you Eubank Funeral Home!!!

Took hours to pick my mom's body up from the hospital after promising to be there in an hour. Would…read morenot return phone calls. When I finally got in to make arrangements they were more interested in selling me jewelry than anything else. Did not offer to help with an obituary. Made me sit through a slideshow of what they had to offer as far as jewelry and services. Mom had a prepaid plan and all the guys I talk about is what a great deal I was getting. Mom had her plan for 38 years I'm sure they made money. Would not recommend this to anyone still waiting on death certificates. Three weeks my mom laid on a table at their mortuary and they didn't bother to tell me They didn't have a death certificate yet. Took me 10 minutes to get it. Worst experience ever. I will never get over the hurtful feelings I have against this company. All they care about is how much money they can get out of you

I used Hallman Memorials to engrave only my father's date of death on an existing tombstone on July…read more26, 2024, one month after his passing. Maria at Hallman Memorial assured me the work would be done promptly and that I would be notified once it was complete. Instead, I received repeated excuses and delays, and I was never informed when it was finished. On November 20, 2024, I traveled to Terrell to view the stone myself. The engraving had been done, but with the wrong year. I immediately texted Maria, who apologized and promised not only to correct the mistake right away but also to issue a refund. She assured me I would receive a copy of the refund check before it was mailed. Months passed with more excuses--weather delays, illness, and other reasons. In July 2025, I again traveled to Terrell. The correction had finally been made, but once again, no one notified me. I called Maria and requested the refund in person. She told me she wasn't in the office but promised she would mail the check. As of August 22, 2025, more than a year later, I have still not received the refund I was promised. This entire experience has been deeply frustrating during what was already a difficult time for my family. While the correction was eventually made, the repeated lack of communication, accountability, and failure to honor the promised refund speaks volumes about the company's professionalism.

This is the only memorial company in the town where my grandfather was buried, so we used them…read more They assured us they would take care of everything and work with he cemetery, that we wouldn't have to worry about anything. We decided on a headstone and ordered it. Six weeks later we get a call from the owner of Hallman (Henry) asking if we knew the plot number where my grandfather was buried. He called back several hours later and tells me that the section where my grandfather was buried is a 'flat marker only' section of the cemetery and that they couldn't place the headstone that we purchased (an upright) there. Bottom line, they failed to communicate (as promised) with the cemetery and built a headstone that we couldn't place. His suggestion was removing the base and laying it flat in the ground, but it does look awkward. They refused to make it right and offered us a $100 refund for the base that was unusable (less than a 5% discount). They tried to say the mistake was mine. We ended up accepting the headstone and moving on. No compassion or sympathy was expressed for their mistake.