I had a small cat bed I needed to have cleaned (it's just a little too large for my current…read morewasher/dryer), so when I called the Laundry Room they said they were able to do this - I was ecstatic! I thought their pricing was pretty reasonable, and the person I spoke with was very professional and friendly. I paid for the service, and let them know I wasn't in a rush and could pick up the cat bed at any time. I received a "ready to pick up" text a couple of hours later, and let them know I'd be in the following day. I picked up the cat bed Saturday afternoon, at which point I was informed that they damaged the bed (the shag cover was torn about 2") - the person I was speaking with was someone different from the day before. I let her know that the bed was not damaged when I brought it in. She apologized, and then said "maybe I should have fixed this for you"...but she put a rubber band around the torn fabric instead. I wasn't offered a discount for the damage they caused (or a refund). Disappointed and frustrated...I won't be returning.

Very clean laundry mat, friendly staff, highly recommend it. Just washing some patio drapes & the…read moreowner came over and offered me some assistance can't do much better than that.

I was looking for a new spot to clean the goods and found this spot on Google…read more The good points.... it was super clean, they have tons of washer and dryers of different sizes, and the staff was very helpful. It wasn't too crowded and I had plenty of room to do my thing. The part that wasn't my favorite... was everything was operated using a specific card from this place. You have to load it with money, no coins, and no credit cards will operate the machines. You cannot get money back off the card if you don't use it all. Some people might like this system, but its not my thing. I had to get help several times because the card wouldn't work. Other than that, it was a nice place and close to gas, food, banking, and 360 highway.

Very back customer service. The lady running the evening shift is very rude and agressive. She…read moredismisses customers 1 hour before closing while it says last wash is at 9:30pm. I don't recommend that place at all.

False advertising the hours. Showed up with plenty of time…read moreto do a single wash (no dry needed as my dryer works), and they refused to let me in stating they already cleaned and were closing.

This laundromat was a life saver! We desperately needed help with laundry after a house fire. We…read morewalked in with the intention to spend hours doing laundry, but was offered to use their drop off service. The woman who helped us out was absolutely amazing. She accepted over 150lbs of smoky and wet clothes without batting an eye. We returned two days later to clothes that smell nice, were soft, and neatly hung or folded Into bags. The value was great. Clothes just like new for way cheaper than we expected! We will for sure be back and recommend this place to all our friends!

My apartment was getting new washers and dryers put in the laundry room so I needed to find…read moresomewhere else to launder my clothes. In their email, they stated there was a local laundromat about 5 minutes away in the Kroger lot. So off I went. They have 3 different size machines (Large-$5.50/load, Medium-$4.50/load, Small-$2.50/load) I didn't realize they had the small load washers because they are cleverly put on the back side of the rows facing away from the door, so I used a medium when a small machine would definitely have been enough. I get it though; business 101. Dryers are .25c/10minutes I think. The place itself seemed pretty clean and I was there on a Monday around 7-7:30 (they open at 7A) and only a couple people were there.

Owner is ripping customers off. Recently upgraded the machines to pay with card. Has made two…read moreprice increases this year already. Set the machines to read $4.75, but it actually cost $5.00! I had been using this location for years. NEVER GOING BACK!

Clean and friendly. Washers and dryers are new. The area for waiting on the machines is inviting to…read morecustomers.

I came in for the clean & fold and it only took an hour omg…read more I suggest bringing in 10lbs of clothes at minimum since that's the lowest amount they charge for! Straight forward and easy. The person helping me was really nice too :)

I highly doubt I will return. When we originally started coming here it was okay. They had tv's to…read morepass the time and they kept it pretty cool inside. However, the last three visits, one of which was tonight, they have removed all the tv's and the a/c has been OFF! It's sad when it is cooler outside than it is inside. You have all these machines running, kicking out heat, but you keep the a/c off and it is over 90 degrees in the place! That's ridiculous considering what we pay to use the machines now. It's bad enough having nothing to even watch except the people, but to be sweating like crazy at the same time is too much. I attempted to reach out to them via their website before posting here but the website is no longer active. So that just kind of topped it off for me.

Clean facilities, well maintained and really good machines. Staff are always friendlyread more

The 8 ceiling fans are new but don't work. Was told they don't work. It's very hot in there. They…read moresit out a coffee pot ment to be for customers hot water and a jar of instant coffee out. But was told it don't work.x. It has not worked for months but still sits there. It's the little things. We can't do laundry when it's super hot inside with no fans.

Dryers don't dry, they should be labeled as such, when a customer goes and complains he's been here…read morefor 40 minutes using a dryer that doesn't work because it wasn't labeled, the employees reaction shouldn't be, " can't you just move it to a different dryer?" The point is I wasted 40 minutes of my life because the workers here are lazy and managment doesn't keep machines up kept. Place is disgusting with garbage all over the floors, washers are never cleaned with disgusting liquid and dry detergent everywhere and charging $11 and have the dryers not work and the washing machines being disgusting is ridiculous. FIND A DIFFERENT PLACE TO DO LAUNDRY!

Very clean place with plenty of washer and dryers. Extremely friendly staff and helpful. Pricing…read moreis extremely reasonable.

The first time I communicated with Mike, he was so nice, friendly, and gave me a discount since it…read morewas my first time using their service. The laundry he did for us, is so nice and clean and smells good. Thank you, Mike and your team, for getting this done quickly. Susan

Absolutely the worst laundry experience of my life. I travel for business and use wash, dry fold…read moreoften. I left my laundry on Friday, was told it would be ready on Sunday because she did not have a "card" to do the laundry. On Sunday, midday, found my laundry had not been done and then refused to provide a refund. Now I have to find another location for the same service on a Sunday... Too bad yelp does not have a rating of Zero or less.

I go to this laundromat a couple times a month to wash uniforms for work. This laundromat is one of…read morethe cleanest I've been to! I often see the attendant walking around wiping down machines, picking up trash and checking the bathrooms. There's a vending machine with detergent and fabric softeners sheets but I've ran to the Kroger next door which was very convenient. I also like that the machines take cards and not just quarters.

I'd rather wash my clothes in the Trinity River before returning to this place. I brought two loads…read morein to be washed. I paid $5.25(price has gone up in last month) for each washer. Upon returning, I noticed one of my washers never turned on, and I couldn't open the door to retrieve my laundry. I asked for a refund and to have the washer opened so I could have my laundry and return home as it was getting late and I didn't have time to wait for it to be washed. The employee claimed it was my fault that their washer didn't work and I should've stayed the entire time to watch it. He refused to give me a refund. He even claimed he didn't have the proper change to refund me. Very unprofessional. Please, please do not do your laundry here. On top of being harassed by all of the solicitors and vagrants outside, you'll leave without clean laundry and $5.25 poorer.