l had my car serviced with Star Auto Group. Upon arrival i was greeted by service manager, whom…read morelistened to my concerns about my car and explained about the checked they carried out during service. after waiting for 40 50 minuted i was advised and explained about few small issues which were found on my vehicle. when i asked them if these issues were fixed already i was advised that they will need approval from me before they do any extra work. i am very impressed with that approach because most of other joints will do the extra work without approval and give customer a big bill. I have recommended them to my family and friends and they are also very happy with the service they have received, Keep doing good work

BEWARE -Star Auto in Sunshine, Melbourne is owned my bunch of arrogant people (Pushpinder and Sahil…read morealso known as Peter and Steve) and they will not be arrogant until you found some issue with their product. Be very careful, if you are getting anything from them then it is at your own risk. I bought 4 Hankook tyre from them and I tyre had bubble and when I took it for inspection, I found that the tyre is imported and Hankook Australia does not cover warranty, these people don't give a damn. when I went to the other tyre company to get new tyre, I found that they damaged my tyre while putting it back, I got report from that company and I tried to resolve the issue but they were so arrogant and cocky, that I had to lodge the complaint against them at VCAT. VCAT made the order against them but now they are not paying the order. I am forced to go to magistrate court now, but you can imagine the hassle I am going through. Their name should be FRAUD AUTOS.

Terrible terrible service provided. Charged me $1400 to fix thermostat and a new radiator and…read morereplacing coolant and Engine oil in my Out-lander. I trusted the owner (Peter) words, when he said your Car will be like new after fixing. I paid $1400 on the phone and ready to go after driving for 15 min car stop in the mid of the road had to tow the car back to Hawthorn Automotive Improvements, where I kept my car afterward he did a small compression test and suggest me engine needs to be reconditioned will cost $4700 on top of $1400. I asked for $200 discount he denied saying don't want to cut the corners. I told him to not to start repair until deal with Warranty company. But later on find out another repairer can fix the whole new engine in just $2700. I went back to take my car back then he charged me $280 again for the coolant and changing filters and engine oil for which he already charged me with in $1400 bill at first instance. When I asked for clarification for extra charges he became very abusive and physically assault me. Finally I called police and relive my car after paying illegitimate charges of $280. Friends be careful before you go there because at the first time staff will sound like very friendly but thy will cut your pocket in a way you won't believe. Even if you think to go their better check prices with other Mechanics. The Most Dodgy people I have ever seen in my life. Finally my car is in perfect running condition and I paid $2000 less to other repairer. Disgusting Customer service, no cooperation at all, God knows what he actually do and what he charge fortune for. If you still wanna go Good Luck with that. Me and three of my other friends (who were regular customers of H.A.I and faced issues after servicing) will never ever turn back.

After being ripped off by mercedes dealerships for years, I shopped around for a reasonable B…read moreservice price. Hawthorn automotive beats all euro workshops around camberwell. The boys called me to report the items that needed changing. I approved the repairs and my car was ready the same day. Transmission was also serviced because they detected some faults on the MB star equipment they use. Tranny shifted much better after service. Parts replaced were on the bench when I picked up the car. Smart, sharp French guy who has good knowledge of the Benz. I was surprised on how confident he was about his work and my car did feel much smoother after service. I will take my car to them from now on.. Being a girl it's not easy to trust a mechanic, I must admit I was happy to see the old filters and parts before paying my bill..

Great service provided in a timely manner, fully open an transparent with regard to cost. Highly…read morerecommended

Do not go here. Took my car in for a minor service. Went to pick the car up and they tried to…read morecharge me $600, this same service usually costs me $200. They said they had done some extra work on the car which goes against their code of practice (listed in a frame on the wall). They tried to tell me that they used expensive oil and parts. They flat out ripped me off and I should have taken them to Vcat... instead I will just find an honest mechanic next time. Mechanics like this give mechanics a bad reputation

I was very pleasantly surprised by how positive my experience with Torino Motors was. All the staff…read moreI dealt with there were friendly and professional. Unlike at some other local mechanics, I never felt uncomfortable as a female going there on my own. The car I had when I was a customer there was a confusing one prone to odd random faults but they were patient with trying to work out its problems. They were happy to explain in detail what needed to happen and didn't try to up-sell me on unnecessary extras. Each of the times I took my car there the bill seemed very reasonable.

Great service for both my new and old BMW cars. Good prices too compared to dealers and other…read moreindependent BMW service centres. Highly recommend!

Regular quality service. Went recently with electronic issues with a European car, quoted from…read moredealership exuberant price. David kept me informed of his progress and fixed the issue with value in mind.

I actually hate going the mechanic. To me, going to the mechanic is like going to the dentist -…read moreit's something you gotta do, to help save money in the long term. I always go in thinking this is probably going to cost me a couple hundred dollars... until I get the register and they begin to go through the itemised 'work'. It's then I think FAR OUT, all that and it's how much? Seriously!? I'm never coming back here. Anyways... back to Midas. This mechanic was great. Offered great service and explained the work I needed done to my car in my language (ie. 'not a car expert' speak). What is also a bonus, the guy who worked there (sorry can't remember his name) was personable - friendly and chatty. Not rude, obnoxious, arrogant. Will be going back, fo' sure.

Seriously great service. Friendly and honest. I won't go anywhere else! Always give me tips on how…read moreto keep my cat in good shape. So helpful with in between service questions too. I cannot recommend highly enough.

We had our cars serviced regularly for nearly 10 years here before we bought cars with warranties…read more Very happy. Recently had an emergency problem with a car now out of warranty and they dropped everything to help diagnose it, squeezed us in the next day for a fix and put us on to two local reliable repairers when they couldn't actually finalise the work (diesel injector fail). Always courteous and helpful. So pleased they are local to us!