I just rented a car from this place. The people are very friendly and efficient. They have all the…read moreadvantages of the large chains (wide choice of cars, similar conditions), but with customized service and it is the only place I found that rents cars with payments alternative to credit cards. IF YOU HAVE NO CREDIT CARD, THIS IS A GOOD PLACE. I mean renting a car is no big deal, but I had a really good feeling about this place. :-)

From the owner: Astral rent-a-car, c'est un large choix de véhicules récents et bien équipés. Des prix tout compris…read moreet donc sans surprises. Des services adaptés tant aux entreprises qu'aux particuliers. La possibilité lors de votre arrivée à Bruxelles de disposer de votre véhicule à l'aéroport de Bruxelles-National ou à la gare du Midi.

After calling them on a Sunday morning, when they were closed, a lady, who speaks bit of English,…read morewas so helpful, patient and understanding. She helped me, a mother, who was worried about her son who had a car engine blown up nearby, on his way to the French Alpes, after had just crossed from Dover. After being rejected from two other car hire companies in Gauchy for not speaking French, it was such a relief to know that this lady, called Laurence (apologies if wrongly spelt), understood how worry I was and made a tremendous effort to understand a mix of very little French with my English. On Monday, again, she was very very helpful when my son turned up to hire the car. You are a business in a French town, but we now live in a very open world. I congratulate Laurence for trying to communicate using English. And ThNk you very very much, Laurence. MERCY, MERCY, MERCY, Laurence!!!!

Our family has been absolutely deserted by Hertz. We rented a car from France, lost our car rental…read morekeys in Luxembourg, and our car has been sitting in a parking garage FOR OVER A WEEK. With our stuff in it. Hertz has been an absolute NIGHTMARE. They have left us stranded without a solution for 8 days and counting. We have 4 young children, are in holiday, and have spent all our time on the phone. This has completely ruined our plans and we have lost so much money because of them. They are supposed to either send us duplicate keys or tow it and give us a replacement for a "lost keys" fee of $300. They haven't done either. Every time we are given another number to call. NO ONE WILL HELP US. We travel A LOT and this has been our worst experience yet. For a COMMON mistake!!! Hertz has had the worst customer service we've ever experienced.

Insurance/Fraud warning !! What a truly awful company Sixt is. Charged extra insurance after…read moreexplaining to Mme Thuet more then once at the desk Lille Station Europe that I didn't need any cover. I even showed her on my booking that I had paid for it. When my credit card was taken I was told I was signing for the deposit but was charged for an insurance. What scam. The staff receives monetary awards for selling insurance. I book dozens of cars a year all over the globe, never have I been so boldly ripped off. Will be taking matters further. It's nothing but fraud. I would stick to Europe car or Avis, Budget or Enterprise ! Also the car I received I was told was an upgrade, maybe as it was Mercedes it is perceived as one, but it was in fact smaller in size to the one I had booked. Virtually a compact. We requested a Nissian Qashqai. A significantly bigger vehicle in size. As there were four of us the Mercedes was in fact a down grade for us. Greatly uncomfortable.

From the owner: La société de location de voitures Sixt vous propose des solutions de mobilité de haute qualité :…read morede la petite citadine, à la grosse berline en passant par l'utilitaire ou la voiture de luxe... Une chose est sure : vous trouverez votre bonheur chez Sixt !

worst service. company keeps adding fees. Inspect your fees and cars, make sure you know each fee…read moreand each nick on the car.

From the owner: Notre agence Rent A Car vous propose la location de véhicules de tourisme (voiture économique,…read moreberline, familiale, minibus) et utilitaires de 3 à 20 m³ au meilleur prix.