My boyfriend and I needed to hire a car, pretty much last minute. We looked these guys up on the…read moreinternet and thought they seemed ok, plus we really needed to get it sorted, so gave them a try. We walked in, without appointment and were able to hire a car with no deposit. Of course, they took Visa card details so that we would be charged should anything go wrong. For around £60 or so we were able to hire a car for a few days. Whilst this was excellent in a pinch, it was more expensive than some of the other local options. Our main reason for going with them was the fact no deposit was required, but since have gone with other firms so as to save a bit of money. Plus, being the bottom line cheapest car, it wasn't the greatest choice. Still, if you're suddenly in need of transportation - it is still a cheaper and easier option than other rentals, and certainly cheaper than last minute train fares!

We needed to hire a short wheel base Transit van (or equivalent) on short notice and at £45 per day…read moreLeeds Car Rentals was a good price, with the option of an additional driver for an extra fiver. There was a deposit of £150 plus a small admin charge, and the excess is £500 although an extra £6 brings that down a bit. The deposit takes about a week to get back to you, which isn't mentioned anywhere on the website and is a bit bizarre. They do do u-25s though I think. The van was (I think) a mk7 Ford Transit with a 2.2 Diesel, which is as civilised to drive as anything else on the market and has reams of power. The van itself was pretty dinged up but the guy did a thorough walk-around before hand and marked it all down, and there was nothing wrong with it mechanically. You get the van empty of diesel and you're meant to return it empty. The only issue we had is that it shuts at midday on Saturday and doesn't open until Monday, so if you need a van for Saturday you either pay a full day's rate for 8am-12pm or pay for 2 days. We only needed it for a half day so we did the former, and although they were half an hour late opening they said they'd stay open later for us, which was decent of them. Happy with the service. Run down looking place but they're nice guys with a bit of chat and I didn't feel like they were ripping us off. Loses a star for the strange opening times and deposit situation.

This Christmas it was my family's turn to have my boyfriend and I to stay, which meant travelling…read moreto Gloucestershire. Having not booked our trains in good enough time it came down to hiring a car - which I thought was going to be a lot of hassle. Not so with Enterprise cars! We booked online without any fuss or issue and my boyfriend went along to the store to pick it up on the day. The staff were friendly and everything went smoothly, all he needed was his full driving license, two utility bills as proof of address and a print off of his booking form - although this wasn't totally necessary. The downside was a £250 deposit but on returning the vehicle (which cost us £128 for one week) he got it back fairly swiftly. The guys at there even gave him a lift home! Apparently they also pick you up if you would struggle to make it there. Sweet! All in all a great efficient service.

Quite simply - excellent. I had the fortune of renting a car through Enterprise Rent A Car in…read moreLeeds just after Christmas. Luckily for me the first company I called could not guarantee a car because it was within X hours blah blah. Enterprise were wonderful from start to finish. I was actually taken back at times how great they were. Jordan and team are an important credit to the organisation and it was absolutely noticed and very appreciated. I have hired vehicles in London and all over the world and have never experienced professional, courteous and friendly service like this - anywhere. Well done and keep it up. Thank you!

Needed a hire car quickly last November as MOT was overdue. What a fantastic find this company was…read more They couldn't hep enough, staying open late to enable me to collect the hire car. I was even able to negotiate a good deal for a weeks rental. The customer service was excellent and all aspects of the hire agreement were simple and convenient. I highly recommend this company to anyone.

This is a car hire fim working out of Leeds Bradford Aiport. They have a desk in the main terminal…read morebuilding, near to the arrivals hall. Because they are in an airport they keep slightly extended opening hours and can usually arrange a car for you if you are arriving out of hours. Although anyone can access the desk, they are often booked up through people arriving on later flights so I would always recommend making a booking. As there are a few car hire companies around the airport I guess this keeps the prices competitive, and gives other alternatives if they can't supply what you are looking for.

Had a terrible experience at the Low Road (Leeds city) Europcar branch. We have recently moved to…read moreLeeds and pre-paid for a car for four days to go to Edinburgh. We walked from home to the branch with the things you would expect to need - credit card, driver's licence, etc. When they ran the credit card, for whatever reason their system couldn't confirm our address. (Why is this even a thing? Surely it's good that random store clerks can't find out your address from your credit card?) But they refused to give us the car without proof of address. They were singularly unhelpful - we had a letter from the bank with us, on letterhead, with our name and address on it, but they wouldn't accept it. We offered to email a utility bill to them that they could print out but they 'were not allowed to'. All we could do was go home, get a bill and walk all the way back there. It was infuriating and wasted about two hours. What a weird policy - I have never experienced this before, even when hiring from Europcar in continental Europe. I have no idea what you would do if you were a tourist in that situation. I told them they need to at least warn people about this policy but they seemed completely disinterested in improving their customer service. I'll be avoiding them if possible in the future. Service from Enterprise at the train station was much better.

we have rented a van now on 3 occasions from this location and delighted with the service provided…read moreby the staff there, but in particular with the site manager, Ellie Absolutely nothing is too much trouble for her and her staff

Beware of this agency! They rented me a car which had some terrible issues and when I immediately…read morebrought the car back to them, they said I had blown the clutch. The car had 2 miles on it (one mile out, and one mile back). Every reputable mechanic that I've spoken with has told me that a blown clutch doesn't happen in that short of an amount of time. Enterprise insisted they had checked out the car before I got it (unless they pulled the transmission apart, they wouldn't have known about the clutch issue), and they said that an engineer's report had stated that the clutch was blown (but not that I had blown it!). To date, I've not received the engineer's report and have had to resort to legal action and action through my credit card company to retrieve the lost funds. Not only has my credit card been billed close to $2000, but I'm now also paying a lawyer to take up the issue.

This car hire company work from the main airport terminal at Leeds Bradford Airport. Their desk is…read morejust around the corner from the arrivals hall. They are accessible to anyone though, you can just walk in. Because they are in the airport they keep slightly extended hours and open on weekend and bank holiday mornings sometimes. I would recommend making a reservation with them though, to ensure they will be open and have your choice of car in stock. I think that working from the airport, where there are a number of other car hire operators means that the prices are kept quite competitive. The staff are pretty helpful and can usually arrange to sort out your car if your flight is delayed.

Our flight was delayed so we were really disappointed to see no one waiting for us at the…read moreEnterprise desk so we could pick up our rental car. Luckily though, Nadine at Hertz was waiting for her clients! She called a taxi for us and allowed us to contact the after-hrs desk at Enterprise so we could arrange to get our car (which was already paid for) the next morning. Kudos to Nadine and Hertz for looking out for stranded travelers!