Being a grumpy old man myself I quite like grumpy old men, especially when they have the wealth of…read moreexperience in servicing and mending bicycles that these two have. I picked my bike up yesterday after having a new transmission fitted, chain, chainring, cassette. They also replaced the rear brake pads that needed doing and worked some wonder with my rear wheel replacing worn out bits so that when I rode it the next day it felt transformed. For any bicycle mechanical repair they are a refreshing alternative to the chain stores. They give you the worn out bits they have replaced so that you can see they needed changing.

Won't go near this place. 2 grumpy old men who are rude and of no assistance for the simplest…read morerequest. Refused to help me undo a bolt even though I offered to pay for their help. I'm surprised they do any business.

Absolutely fantastic. I needed a part, the rear roller wheels, for my Brompton. They didn't have…read moreit in stock but had a slightly more expensive one, the rear rollers plus the roller for the fender. They offered to and did send me the more expensive part at no extra cost. It arrived in one day. Their prices are very good, they don't charge for shipping, and they ship unbelievably quickly. I haven't been there in person, but if they are as friendly and responsive in shop as they are by email it'd be worth the hour and a half train ride from where I am now.

From the owner: Creating a better place …read more... Brilliant Bikes is a friendly cycle shop based in Sunningdale We service, repair and upgrade all types of bikes as well as selling new bikes made by Brompton, Intense, Orbea, Commencal and Frog. If you need your bike servicing, we won't keep you hanging around or on a long waiting list / booking system - we want you and your bike back on the road ASAP. We specialise in spare parts and accessories for Brompton folding bicycles and try and keep all Brompton parts in stock.

Worst ever should never ever travel in that thing. I regret taking a ride in that bike. Booked in…read morefor a service to find my bike loaded with expensive new components installed without my consent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

Booked in for a service to find my bike loaded with expensive new components installed without my…read moreconsent. Condescending staff clearly used to an overpaying clientele. Try the other bike shops nearby you will get better value and fewer sneers.

All I wanted was a bike service. Rude, incompetent staff who haven't got a clue and can't handle…read moresimple tasks like booking an appointment, let alone servicing a bike. DO NOT GO HERE!

Don't bother asking anyone in here advice, you're better off looking for yourself as they're all…read moredim wits and for the love of god DO NOT let any of them fit anything to your car!

If you are buying a bike this Christmas, either for yourself or a child, this is where you want to…read morego. This is a proper bike shop, as opposed to a toy shop that sells bikes, where the staff know what they are talking about and offer good solid advice as to the size and type of bike suitable for your requirements. They offer a service where you go back after a few weeks and they check the bike over, tightening anything that has worked loose and ironing out any problems and sell lots of extras that you didn't even know you needed - 10 out of 10.

The staff here know their stuff and are cycling enthusiasts. They carry a good stock of bikes,…read morecomponents and accessories from kids stuff to high-end competition gear at reasonable prices. They are also very helpful - they have helped me fit components I'd bought from online competitors and did so for an extremely cheap price. I felt guilty asking but they were happy to do the work. Highly recommended.

I visited four cycle shops in Guildford in one afternoon. In this shop alone I found the staff…read moreawkward, unhelpful and even rude. I may even have been served by the shop manager! I would not visit this store again. Awful service.

I visited four cycle shops in Guildford in one afternoon. In this shop alone I found the staff…read moreawkward, unhelpful and even rude. I may even have been served by the shop manager! I would not visit this store again. Awful service.

I love independent bicycle shops. More than any other kind of shop, I make a point of using…read moreindependent dealers because the difference in service between these and places like Halfords is immense. I took my bike in for a service here. Not only was it much cheaper than I expected, but they did such a good job it felt like I was riding a new bike. While the bike was in, I bought a pannier rack and got them to fit it while doing the service, something they did without hint of trying to ask for a few extra quid. Highly recommended.

The service here is excellent. The shop is well established and you can see why customers are so…read moreloyal. As HollywoodNova says, they have a great range of bikes and accessories. They are one of the few stockists who keep Bromptons alongside everything else. They also keep maps and guides for cycling in the area, and dispense advice and tips readily enough.

What a great shop, a gem! I stumbled on this excellent shop only recently as I took a short cut up…read morea side road ext to Gap kids. The Guys in the shop were soo friendly and knew their stuff. I am an amateur runner just starting out but they also seem to cater for all runners including the much more advanced than me! This didnt stop them advising me on what shoes were appropriate for me without making me feel like I wasnt important to them, as some athletic shops do if you are not part of the elite. They also have a rather impresive running machine that they can film you to chech your running style. I hear they moved from a smaller unit down the same street, I guess great service and good products does pay off!!

A shop that focus on running shoes and clothing and has staff that are older then 20 years and even…read morebetter know what they are talking about.