Very poor customer service experience. The price at the register was higher than what was marked on…read morethe product and on the sign. After much back and forth between the employees, a manager finally tersely informed us that the marked price was incorrect and the price in the computer was what we would be charged. I have never seen a business refuse to honor the marked price when it was their error. There was no apology or even promise to fix the signage. The price difference was negligible but the entire interaction felt like an insult. We'd been customers for years - won't be back.

First time shopping here. Nice selection for this time of…read moreyear. Great variety of seeds. Staff are very friendly and helpful. Prices are higher than Home Depot, etc., but I think the quality is better.

Wow. What excellent service. I wanted a gift for a couple of friends that just bought a house in…read moreMissoula. How about a gift certificate for next spring gardening. Shane was so helpful on the phone. Check that off my list!

Their wreaths this year are spectacular and extremely reasonable. I had them make me one size…read morelarger and it's gorgeous and hanging on my balcony rail.

Customer service at this store is terrible!! We…read more(unfortunately) had to spend over $1,200 in order to complete our latest project, and once again had to support Home Depot because other local vendors do not offer the items that are needed. It might be the fact that we do our shopping in the late hours of the day that constantly allow us to encounter the rude and plainly displayed lock of customer service the employees at this Missoula, MT Home Depot rendered! I would specifically like to shine the light on the precious lumber crew that so boldly ignored us during our trip on October 20th at 8pm. Connor and his crew watched my husband at first, and then the two of us struggle loading lumber onto our cart and literally just walk by and later just sat at the lumber isle a few feet from us. I wanted to share my experience with the person in charge. It took a few minutes to be directed to the store manager. Trying to find this person was a struggle as well.... not everyone knew where the manager was or even the manager's name (female employee at self-checkout area). In any case, found the manager at the customer service counter. Shared with him my frustration! Apparently, the customer needs to request help from the store employees. It is not "common sense" for employees to see the customer need and act on it!! He apologized and offered to talk to the lumber crew. I can only trust that the manager followed through with his offer. I truly do not expect the so important customer service to improve at this store. I will definitely shop during the day hours, maybe at that time customer service is more prominent??

I have always had good experiences here and never any issues when it comes to having to exchange…read morethings. Although this location is s smaller than many other Home Depot stores, they have just about anything you need, just a smaller selection in comparison to stores in larger cities. I have been coming here for 13 years, and have always preferred it over our local Lowe's. I have never had any problems finding help from employees. They have a pretty big selection of all the necessities like appliances, lawn mowers, grills, lighting, cabinetry and countertops, flooring, and much, much more. This is the only place we buy our paint and supplies because they offer both Behr and Glidden, which we prefer. In their garden department you can find landscaping supplies and in the spring and summer they carry a wide array of trees, shrubs, perennials, and annuals. They carry both organic and non-organic potting and garden soil as well as various sizes of pots and planters. Home Depot is always my first stop for anything "home improvement."

This store is so fun! When I decided to try brewing cider for the first time, I dropped by this…read morestore. Phil helped me, walking me through all the steps and supplies I'd need. He inquired as to my tastes before making recommendations. It was a great shopping experience. They have a good selection of bulk grains, brewing equipment, bottles & glass as well as indoor gardening supplies. Some sweet guitars hang on the wall as well. Great place!

From the owner: We started as an eco department store in 2008. As our garden selection grew, we moved clothing and…read morehousewares to another location and added home brewing supplies to the gardening store. The partnership split and we took on the name Summer Sun and moved to our current location in the end of 2012. At that point we added our extensive beer department and respectable wine department

Marchie's is great, and with nurseries like these, it's not difficult to see why Missoula is called…read morethe "Garden City". For the passed two summers, I have purchased veggies and flowers from Marchie's. The 1 - 3 inch veggies I purchased: various habanero, banana, and bell peppers, and the squash and tomatoes, all grew like Jack's beanstalk. The flowers I purchased didn't fare so well. The Lobella died straight away, the snapdragon did OK, and there was another orange flower that died straight away - I can't remember the name of it. I do not blame Marchie's for these flowers dying - I think a lot of that has to do with the gardener, i.e. me. The prices at Marchie's are pretty fair, and the salespeople are wonderful. They offer very helpful gardening advice and product recommendations, and are sincerely happy to be there. Judging a nursery on a 1- 5 star scale is subjective, especially based on the gardener, and that gardener's lack of green thumb. However, I feel like the strong start these plants received from the gardeners at Marchie's attribute to their success once they are in the permanently in the ground. Marchie's is a fantastic example of of a product being cared for and loved by the companies owners and employees, and thriving because of it.

Stopped to buy a dozen lavender plants. Stood at the counter as the only worker was talking to a…read morecouple about asparagus. Wasn't acknowledge, walked around for 20min, came back, still talking about asparagus. Stood there 10min, no acknowledgement again, walked off, still talking about asparagus. Apparently new Missoula transplants can't Google "asparagus"! Went to Pink Grizzly, received immediate assistance, paid in cash, & on my way. Highly recommend Pink Grizzly Nursery!

I contacted Ibey through their webpage to re-jigger a mess, add to the system, and fix coverage for…read moredead spots. They contacted me promptly, came out to review and offered an estimate. They returned today (very timely) to do the work we'd discussed. So far it looks and works great and will save water and enhance my yard and garden.

These people came highly recommended from a friend when I need somebody to install our sprinkler…read moresystem a couple years ago. Each year there are dead areas in the lawn and I don't know the reason. I have called and they send out a guy who does a few things, but doesn't spend the time to see the and fix reason for dead sponts. He came out 3 times still no change, but sure received the bill. All I can say is find somebody else. There are plenty of other people in Missoula.

Great service and the flowers were fabulous! Called in the ams and picked up three hours later!read more

I've ordered a few times from Garden City and have not been disappointed. Sandy helped me over the…read morephone today with my order and ensuring proper delivery with the Covid situation. Was quick and easy but most of all the team here is pleasant to work with, I'd recommend for any occasion. Thanks Sandy!