The front desk staff agent which, was rude and gave me a fake name so I can't properly name her, the rest of the staff told me to call her T. She was on her personal phone the whole time. I was trying to check in early after being notified that my husband and I could not board until after 7pm that night so we got a room. She did not welcome us to the hotel, she did not ask if we were members, there was no hospitality at all. I have called and left numerous messages at the property for the GM to return a call to me to discuss the issues at hand and noone has taken the time to address any of the issues, this is why terrible customer service is the way it is, there is zero accountability nor responsibility taken. We work in hospitality and without the customers we are taught we have no job but here at this property I guess they are not taught the same IHG values. The agent did not work with urgency or professionalism. All of the Core Valves that we are taught none of them were honored and displayed during this stay by T, the Front Desk agent, nor the GM who has not returned any of my calls nor the staff when I asked for the name of the staff member who had been so rude to us and unprofessional. The only name given was Taunia. We have yet to have gotten any apology, compensation, nor a return phone call. This was one of the most unprofessional stays we have experienced!!! Our first time being in Maimi, welcome to Maimi read more

This was a cool little hotel for a staycation / enjoying the pool with a friend! It's one of the new airport area hotels, and we found it on the day use app. It is one of the hotels in the Palmer Lake area south of Miami, International Airport the fact that it is tucked away near auto shop at industrial facilities gives it a cool funky vibe. We got a room on the sixth floor, and had pool access. Although there's a restaurant on the premise, we did not eat. The bed was comfortable, and there are also ropes and a yoga mat to stretch in the room. Our room did not have a balcony and the window was only partial height, with both fall, blackout curtains, as well as a shade that let some light and through. There were enough lamps that you could adjust the dimming. We also checked out the pool which coast on the 5 foot, it's located next to a canal, which looks nice with the natural landscaping. My only real complaint is the parking garage. The ramp to get up is really steep, my car almost slid off. Since the garage appears to be small, there were some cars parked in the driveway lane making steering a little bit of an adventure. We also had to call the front desk to send somebody to activate the parking garage because the gate was not opening automatically. read more

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Absolutely Exceptional Experience I have never been treated so well at any hotel--ever. From the moment we arrived, the General Manager, Richard, went above and beyond to make us feel truly welcomed. He greeted my husband and me with such warmth--it honestly felt like we were reconnecting with an old friend. My husband is a disabled veteran, and a few days before our arrival, he had spoken with Richard about the possibility of an early check-in due to our early flight. Not only did Richard make it happen, but he personally ensured our room was ready and came out to greet us when we arrived. That level of care and attention is incredibly rare. Our room was spotless, and the bed and pillows were extremely comfortable--exactly what we needed after traveling. Later, we went down to the hotel restaurant to grab a quick bite to bring back to our room. Although there was a slight delay due to a cook calling out sick, Richard once again stepped in, coordinated with another staff member, and made sure we were taken care of without hesitation. That kind of leadership speaks volumes. We both ordered the cheesesteak and fries, and it was absolutely delicious! Every hotel should be lucky enough to have a General Manager who genuinely cares the way Richard does. His dedication to his guests is unmatched. This will definitely be our go-to hotel whenever we're in Miami. Thank you, Richard--God bless! read more

The good: front host Brandon was awesome and the space of the room with a decent view. The bad: the bathroom fan was annoyingly loud, and I felt like the bed was pretty stiff with no give. Which in turned means I didn't sleep well. I think if the fan wasn't that loud and the was a little more comfortable it would be 5 stars. We ended using the cruise shuttle service that they recommend. The price is $17 per person. read more

EVEN Hotel Miami - Airport - Entrance into the room - Hotels Near Me - Miami, Florida

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Clean hotel and close to airport We booked this hotel since it had a shuttle service from the airport and wasn't far from the cruise port. The shuttle did take a long time to pick us up from the airport but check in was easy. They have water in the lobby and our room was clean and spacious. There is a restaurant on site that we ate lunch and dinner at. The staff wasn't very friendly but the food was good and prices reasonable for the area. We didn't get to use the pool since it was outdoor and not hot enough in the morning. They had a great little courtyard area to walk around or sit. The exercise room was awesome with a huge abundance of space and different machines. A highlight of the hotel. read more

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Shuttle Service from Airport: Flew in from out of state and arrived at the Miami airport and grabbed our bags from the carousel by 9:10 PM. We planned to take the hotel shuttle as it ran every 30 minutes - the next being at 9:30 PM. On the IHG app for this hotel, the pickup location at the airport was on level 2. We stood there and waited until 930 (when the shuttle should've been there). We were approached by airport security that the hotel shuttles were on level 1, not 2. By the time we got down to level 1 we had missed the shuttle and didn't want to wait another 30 minutes for the next shuttle. We ended up getting an uber. The map they have for the shuttles is less than desirable. The zone numbers do not correspond to the departure doors. The only way we figured out where to go was doing a street view as there is NO information about which doors to use. Restaurant: We dined here twice during our 1 night stay. The first being when we checked in around 10 PM. The wait staff saw us come in and sit down, but didn't say anything or approach us for about 5 minutes. There were 3 other people (aside from the bar) that already had their food. The two staff members just stood there talking and when we were able to make direct eye contact, one of them asked if we had ordered, then brought a menu over. We ordered the pepperoni pizza to go. The pizza itself reminded me of pizza you would get at a school - wasn't the best, but wasn't the worst. The next morning we went to breakfast. The wait staff saw us and brought menus over. We didn't have any issues with service, however, there were a couple tables that didn't quite get that same service - wait staff didn't acknowledge the guy sitting at the table next to us for almost 10 minutes. We would rate the meal about a 6/10. We had the vegetable omelet and Belgian waffle. Room: This was our second time staying here. The first time we didn't notice the noise as much as this stay. By noise I mean the airport and the train horns. Obviously we knew we booked by the airport so that didn't bother us as much as the train horns that kept us up. Our room was on the backside of the building looking over the canal to Palmer lake. The room itself was very clean and spacious. The bed was comfy. The shower temp was lukewarm and did not have very good water pressure. read more

EVEN Hotel Miami - Airport - IHG app advising the pickup location for the hotel shuttle on level 2. - Hotels Near Me - Miami, Florida

We chose to stay here prior to/post our cruise trip. We booked via Expedia due to the decent rate. We were told by the staff at the hotel, the rates for the nights we stayed were cheaper if we had just called the hotel to book. This was nice to know for future visits. The staff were decent and helpful when needed. The exterior of the property was clean and the downstairs lobby/gym/bathrooms were clean and smelled good. The rooms were another story. The rooms felt muggy, smelled like mildew, and had water damage/mold spots on ceiling and wall. We stayed on two different nights. All rooms had resistant bands and yoga blocks for exercising. The first room had a yoga mat. The first room was a little better than the second room. The first room (642) had a microwave, alarm clock, not as much water damage, and the light in the entry way flickered when on. The second room (346) had the most damage from other guests, water, and the wall light by the workout equipment flickered when on. The other issue was the shuttle pickup when arriving to Miami. There is not a designated hotel pickup spot once you exit the departure doors near security. The shuttle runs at the top of the hour and half the hour. When you see the shuttle, you have to step out into oncoming traffic to flag it down and hope the driver sees you. (The hotel has a different company provide port shuttle transport for $15 per person.) The hotel is not located around fast food restaurants, restaurants, gas stations, pharmacies or shopping centers. You can only access food/entertainment by renting a car prior to your stay, taking an Uber, or Doordashing/Uber eats food. DoorDash delivery times were 20-45 minute wait times. The hotel food is okay and over priced. The food gave reheated frozen food not fresh. We ordered chicken tenders w/ fries and pepperoni pizza. The waitress we had was very sweet and happy. The snacks/drinks in the lobby are expensive. Breakfast is a la carte and just as pricey. The hotel has a water/ice machine on every floor. The ice is the pebbled ice, which was the best part of the stay. I wouldn't stay here again if I had a choice between oth. hotels due to location,food, and room conditions. If you're not picky and for a one night stay, I'd recommend this hotel. read more

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Stayed here due to a flight delay. Shuttle service was horrible. Waited over an hour was told shuttle ran every 30 mins. Called the hotel for assistance and was hung up on twice. Room was nice and comfortable for the 4 hours I was there. Room was very clean. Nice to have exercise equipment in the room. read more

I missed my flight so the airline had to put me up at a hotel and this is the hotel they put me in. They have shuttle service between the hotel and the airport. The front lobby is very nice & bright. They have a snack area where you can purchase snacks. Check-in was pretty easy. The airlines gave me a voucher to get some food from the dining area. I picked the fish-and-chips. The fish was under fried and it was flavorless. Room: I clean my room when I get into it at any hotel because most aren't cleaned properly. This room failed. This is why I clean myself. The bathroom was small. They had a little workout corner which I thought was nice. It's different, I've never seen that in any hotel I've stayed in. read more

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I forgot to take full photos of the room. Aside of the basic workout equipment inside which was cool evening was a bit run down in the room itself. I chose this hotel For airport convenience, but their shuttle didn't run as often as they advertised and the website they tell you to use to track it did not work. Also in the room we saw two different roaches which was not nice to see especially on the 4th floor. The staff didn't appear very happy to be there and overall just didn't give the same impression the website did. They did have fresh water (ginger and mint) every day downstairs, but I wouldn't book again read more

EVEN Hotel Miami - Airport - Roach - Hotels Near Me - Miami, Florida

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The hotel is convenient to the airport, the rooms are clean, quiet, modern and the beds are comfortable. They have a shuttle service from MIA that leaves a bit to be desired. The pick up instructions aren't that clear regarding where to wait and the driver may pass you by if you're not watching for them. The ride from the hotel to the airport was fine. They have a nice restaurant onsite that has a decent menu and the food was pretty good. BE AWARE that they automatically add an 18% tip to the bill regardless of the size of your party. Fortunately after automatically adding 20% to the bill I took a closer look and saw the automatic tip. If I hadn't looked closely I would have given a 38% tip for a couple of burgers and drinks. read more

This version of the EVEN Hotel by IHG is not a brand new Hotel sporting the accoutrements of a typical brand new EVEN hotel. However, it is well done, the staff is very helpful. The building is located within the curtilage of the international airport. It's a busy jampacked place but, once you get to hang of it, it quickly becomes an oasis for the traveler from the hectic pace of the airport area. The in-house restaurant does a good job with food stuffs. It charges typical hotel prices but again is an oasis for the traveler. The rooms are dated - one can tell this is an older hotel rebranded as an EVEN and fixed up a bit. It all is quite satisfactory. Best of all for those who have to travel to cruise terminals or to the airport, you can drive to the hotel, park your car in the attached garage and leave your car for a week or two while you are on travel. It's a secure spot. Entry to the garage requires card access. A card is also required to get out of the garage and in or out of the hotel. You can catch a van shuttle from the hotel to either the airport or the cruise terminal. This makes the hotel a useful choice for travelers to these two categorical destinations. Parking in the secure hotel garage is a better option in some respects than the cruise terminal public parking since there have been reports of widespread thefts of vehicles from public parking terminals across the country lately. It's about 10 miles to the cruise terminal from the hotel or about a 20 minute drive. All in all, we recommend this place to stay. read more

As longtime IHG members, we've stayed at many properties over the years and have never had issues. We choose this particular property because we had a one night stay prior to departing for a cruise and the hotel offered a free shuttle from the airport. Despite this convenience, this property is not worth the patronage. It was truly one of the worst hotel experiences we have had anywhere in the world. From the start, the experience was troubling. We watched the hotel shuttle drive right past the shuttle stop at the airport where my wife and I and another family were waiting. We sat old there jumping up and down waiving our hands, which did not sway the driver to stop. We had to call the hotel to gain assurances that the shuttle would stop next time--30 minutes later. When we finally arrived, the room reeked of bleach so strongly it was difficult to relax. Basic amenities were also neglected -- the hallway light in our room didn't work, the blinds were broken and wouldn't close properly, and the in-room coffee machine was out of order. Things got worse during checkout. We requested a late checkout the day before and were told to check back the next morning. On the day of departure, the front desk confirmed a 1:00 PM late checkout. Despite this, we began receiving repeated calls at 12:00 PM demanding that we vacate the room. When we went to check out, the staff tried to charge us for an additional day. Only after I reminded the front desk agent of our earlier conversation did she reverse the charge -- and she did so in a very combative and unprofessional manner. This level of service is unacceptable, especially as IHG status members. The staff was consistently unaccommodating and lacked the basic courtesy expected in the hospitality industry. We absolutely do not recommend staying at this hotel--even if you have a free night stay. DO NOT waste it on this hotel. If you are interested in staying here because of the convenience of the location, there are three other hotels on the street to choose from. Choose one of them. read more

What a Amazing and Comfortable hotel property, simply cozy and Welcoming, the young lady whom checked us in last night(10/25) around 8 pm was very thorough and courteous, we were sent over from the airport by American airlines with a hotel voucher. We were shocked that American airlines sent us to such a nice place. If we're in the area again, yes will return. When we checked out this morning around 5am(10/26), the front desk was on the phone, we were standing in front of her to ask about the airport shuttle, she didn't acknowledge us or even stop talking to a reservation question issue on the phone, to us that was Totally Rude and Unprofessional, she could have simply asked her call to hold, we stood in front of her for at least 10 minutes. I worked at Springhill suites years ago and we are taught to greet ur guests soon as they cross ur desk area, if on the phone, place call on hold to answer questions. No matter Even hotel is Really a Great Experience, Excellent.... We think $5.00 for a small bottle of water is a bit much we think. read more

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So let me say this with all certainty, I have never in all my years of traveling experienced anything like this place. To start, my friend and I waited for the shuttle from the airport for way over the 1/2 hour they claimed it would arrive. According to them, it runs every 1/2 hour on the hour. After waiting forever, I called the hotel and was told she could see that the driver would be rounding the corner in a minute because he'd been on break. I'm sorry but I'd been standing in the heat waiting to ensure I didn't miss this person. Any reason the message couldn't say the shuttle arrives every 1/2 hour on the hour except for 1:00 - 2:00 or whatever time the driver takes a break so folks will know when to look out for him? So, the driver arrives and my friend pushes our luggage to the back, and the driver tells him to put the luggage in the van because he just ate! Shuttle drivers all over the world handle your baggage for you and for that we tip nicely. This guy however can't be bothered because he was full. Unbelievable. Fast forward to the check-in process. We were early so the hotel stored our luggage (no tags or anything so just pray everyone who checks into the EVEN is honest) and waited in the restaurant behind the check-in desk. As rooms became available, the check-in folks came to the restaurant, called the name of the individual(s), checked them in and gave them room keys. This process went on until well after 3:00 pm. which was the official check in time. Eventually my friend and I became concerned. None of the folks who were sitting with us previously were still in the restaurant. I went to the front desk and asked the person at the desk to check on my room. Initially she said would as soon as she finished with the person she was with. No worries. There was a guy who came to stand by me because he said he was in the same boat. Apparently we were "overlooked." The girl at the front desk said she'd help both of us. A random woman in line said, "Well that's not fair!" To which I suggested she mind her own business. Then the person at the desk changed her mind and told us to go wait in line...a very long line that consisted of those who had NOT been sitting around for hours. I mean seriously? That sound fair? I think not. I went back to sit in the restaurant area thinking surely one of the human beings at the front desk had taken at least one customer service class between them and would come either bring my room key, apologize for the wait, or God help me....maybe both. So I waited. Meanwhile the gentleman from earlier re-entered the restaurant with keys in his hand. My friend went to speak with him and came back to tell me he was going to the desk because this had become ridiculous. It had now been almost three hours. He came back to tell me there had been a shift change and the two women who had been at the desk were gone. I asked for the name of the manager of this place and asked if by chance he was in on a Sunday. His name is Richard Coyco, general manager and yes he was actually there but no he couldn't be bothered to speak with a guest who requested his presence and nope, no one was covering for him. I could start explaining how I look versus how every single other person looked who received "good" service. Some people will read this review and think "here they go again" but I really don't care. I am not that person who looks for differences in people to explain poor behavior but some things are obvious. How do I know? I'd welcome you to spend a day or two with someone who looks different from you and experience the overt and covert ways people express their biases even when they don't know they are. Sometimes I keep it moving. Not this time. I am here spending discretionary money and CHOSE this place. How about treating EVERY customer like their money is green and assume they worked hard for it and didn't have to choose this place. Not only will I never return but everyone I know who cruises or just comes to south FL for a vaca will never stay here. Everyone with a dollar has an option. Learn that. read more

Was stuck here on a layover due to a delayed flight and was in a bad mood when I arrived here at about 1 am. It took me about an hour to calm down a bit and actually notice where I was staying. It's not a bad hotel.....located very close to the airport with a shuttle which was fortuitous. The check in at the front desk was a wait.....but I can't really blame the hotel for that. The people at the desk were polite enough and check in was pretty easy. The room itself was nice enough. It was clean and had a decently comfortable bed. I was shocked to find a workout area with some weights and stuff......I didn't use it but that's a pretty neat idea. If your stuck and need a hotel you could do a lot worse.....very conveniently located and it serves its purpose. read more

Don't ever use this hotel. They charged my credit card twice after we had already booked out. They didn't even bother to respond to my e-mail inquiries about it. I sent 3 but never got answer. Luckily I had time before my flight so I went back and they reluctantly promised to reimpurse both charges but only did so with the first one and never the other one. I had to contact my bank to get the other charge back. The reception guy was pretty rude about it and didn't first even believe me. He told me that it is my responsibility even though the mistake was theirs. He just said don't worry about it. That is just the kind of service I don't need. So avoid this place if possible. read more

The staff were extremely helpful and nice. My spouse and i booked this hotel for our cruise and it was actually vert nice inside. We loved the fitness equipment inside the rooms! The bed was soft and comfortable and the room was clean. read more

Loved the restaurant staff, Raheem is great, I love the orange juice, it's freshly squeezed.

Came to the hotel due to an overnight layover. It is so close to the airport so I thought it would be a good choice. We were not disappointed! The room had a surprise work out section which was amazing. There was also a full fitness center downstairs. We didn't get to experience a lot of the things they had to offer but will definitely stay here again in the future. The staff were all extremely polite and attentive. We did eat a snack at the restaurant. I got wings and bae got the chicken tenders. They were both flavorful and good. read more

EVEN Hotel Miami - Airport - Shower - Hotels Near Me - Miami, Florida

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Positives: 1. The rooms were smart in a very particular sense. For ages I have complained that showers have a single control for flow and temperature. I can either have a trickle of cold water or a gush of hot water but if I want a trickle of hot water or a gush of cold, I am out of luck. I am happy to see that this was one of the very rare hotels where there were separate controls for flow and temperature. It is a rare enough feature that I will remember this hotel - and maybe even this chain - for a good long time. 2. Something I also liked is that even though we arrived very late at the hotel (at around 10 - 10:30), I was still able to pick up a salad box from the restaurant area. It would have been surely nicer if the restaurant were open and we could order hot food, but the fact that I was able to get at least something for my dinner was great. 3. Proximity to the airport: We did not use the airport shuttle in either direction but the proximity to the airport meant that we did not end up spending too much on ground transportation. While coming to the hotel, we used a cab (which was pricey at $18) whereas when returning we used an Uber to the airport that was only for $6. Negatives: 1. The staff weren't the friendliest and their English skills are not what I expect them to be. We were just stopping for the night in Miami before heading off to Costa Rica but I thought that I was already in Costa Rica by the limited English proficiency of some of the staff! Oh and in terms of their friendliness. The toothbrush and paste I had was in my checked baggage which is why I did not have it on me. I requested those items from the front desk and while they were happy to provide me those, they were unwilling to deliver them to our room. By then I had already changed and was getting ready for bed and I would have appreciated not having to come down to the lobby in my PJs to get them. 2. As far as breakfast goes, it would be nice if the "free breakfast" upgrade that we purchased gave us options, as opposed to the catch-all American Breakfast. Maybe, I just want to have an omelette or a cup of cereal but it didn't look like we would have the option of requesting just that. read more

This hotel is nice considering where it is located. It is good because it is next to the airport and clean. The staff was friendly and very pleasant. Also if you have well behavioral pets your able to bring them. That's a plus especially of you need to travel with them. As for the dining it was good my fries wasn't oily and my impossible burger was delicious. My husband had the chicken quesadilla which he said he liked and the sweet potato fries were good. The do have the option to purchase beer and liquor which was nice as well. The pricing wasn't bad within the $12.00 to $25.00 range. They also serve breakfast didn't get a chance to try that. All together the atmosphere of the hotel very nice the decor modern and clean they also have a pool but it was raining didn't go to see how that was. read more

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Only in town for a few days, I was happy to find something close to the airport at a reasonable price. I was thrilled to see such a large workout room, and with natural light! Arrived by airport shuttle, quick process, no wait. Parking in the garage was a bonus. Experienced a power outage the first night, no air. It was horrible. Storming outside, no air, everyone kept their doors open for air flow, bar was closed, cash convenience shop downstairs was closed. Super disappointed that nothing was offered. Next two night were smooth. Ordering food took forever to arrive due to traffic. Sleeping was comfortable. Nice workout selection in room. Comfortable bathroom. Will stay here again. read more

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stayed recently .. shuttle to and from airport was convenient .. wifi speed in room was 33/36 .. love the in room gym setup with yoga mats and bands read more

I wanted to stay somewhere outside of my comfort zone (South Beach) without giving up the feel & proximity of Miami. I decided to stay at the Even Hotel (an IHG hotel), which provided all the basics needed: clean and in a safe & central location. The employees here aren't the most competent or most polite, the in-house food is basic, and other amenities shouldn't even be considered amenities, but note: this is a 3-star hotel. read more

We stayed at the even hotel for a couple of nights and it was great! They had an airport shuttle (which is why we chose it) that was not amazing but did the job. We definitely waited a veeeery long time to be picked up from the airport. The hotel itself was great. The bed was comfortable and I loved that they had a little yoga area in the room. We had just come from a trip to a place with unreliable electricity and running water, so even hotel was luxurious in comparison. I would stay again. read more

Service: it depends on who you deal with and it can go ALL THE WAY UP or ALMOST ALL THE WAY DOWN. I've been told that's just an EAST COAST attitude thing but generalizing is not a good answer. Training on customer service is necessary here. Location: I'm a light sleeper so this place being next to the airport is a must avoid if you're a light sleeper. Parking: Why are they charging you for parking if you're a guest staying there for a fee. I get it, it's near the airport and they do have a free shuttle service to the airport but they shouldn't charge parking for guests staying there. Parking in their limited free areas including inside or in front of the hotel is an option but it's like I said very limited and you must get a permit from the hotel. Something the not so nice front desk staff won't offer you as a choice, there were a couple of other nice front desk staff that did once they're asked the parking situation here. Rooms: Very clean with all the necessary stuff including a small fridge. Food: Didn't tried it so no comments there BUT, if you don't have a car your options outside are VERY LIMITED. Good to know: There's free water and drinks by the lobby. Just look to your right upon entering the hotel. Swimming pool: Didn't use it but looks nice from the room. Transportation to the main areas in Miami: Rent a car!! Everything is far from here and walking with this humidity will get you tire very fast. Gym: Better than most places, they even have some stuff in your room for your workout. To the hotel: Train your staff in customer service. Not all bad but the few can really use some educational tips. Otherwise they should look for a different industry to work at. They don't look happy at all and that's their problem not the guests. read more

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I've had a long day.... It's a holiday, I've worked a midnight shift before I climb into this bed.... And I smell men's cologne on the pillows. WTF I understand, the hotel is only as good as it's staff, but come on ..... read more

Room, immaculate! Price... expensive! Staff, RUDE! Came in from port Miami and needed a hotel for ONE NIGHT! Arrived by taxi, and was told by the very kind lady at the front desk (and the last polite person we spoke to) that our room would not be ready until "around 2pm." We arrived at 10 am! Ok fine whatever they have a nice waiting area with a bar and WiFi, awesome. We order food to the hotel since they stop breakfast at 10 and we don't want to be those people. We are promptly told by the people running the "restaurant" area that we cannot eat there, and we have to find somewhere else to eat. WHERE?! We can't go to our room for another four hours! I fall asleep in a chair in what I think is a safe area to do so (since we've been up since 3 am at this point). Well wouldn't you believe it that was a problem too! Can't nap in the restaurant area! The staff were snide with my wife in Spanish, not knowing my wife is Colombian and understood every word. "This is a restaurant, you're dirty and can't sleep here!" (Pero en espanol). At least the room was nice and clean when we arrived! read more

I don't usually leave a review here but this is a special occasion. Niurus and Many are the best, food is ok but they make the experience! I felt like I was home and I travel a lot. I have more time on the road in the year than I do at home. Meeting these women made me feel welcomed. I give it 5 to them and 3 stars to security. They could be better. Room was clean beds were made towels were fresh. View was present. read more

Check in was okay. Got to my room and there was no sheets on the bed or in the room at all. There was also no toilet paper in the restroom. During my two night stay the emergency alarm to evacuate continued to go on throughout the night disturbing my stay. I don't think I'll be booking here again. read more

EVEN Hotel Miami - Airport - Hotels Near Me - Miami, Florida

Pleasant surprise hotel on the back of a long street the some shady areas behind it. Just sayin' But being our fist in Miami and enjoying the sights before hoping on a cruise, this is THE perfect hotel. 15 minutes from everything and waking distance to to the airport (not bad). Beds are comfy. Too comfy. You may not wanna go anywhere. The health concept is fantastic, with personal workout stuff in each room... very nice touch. They had a band playing downstairs by the pool area which was nice to not feel like you have to go anywhere. Parking in Miami is Ree-DICK-U-lous... $40 here, $35 there, etc. so just chill here. So see if Even is having any kind of event there. It'll save you some $$$. They have a fantastic driver that will shuttle you to local joints. In between his time picking up and dropping customers off to the Airport. Tip the guy! He does this out of the kindness of his heart. Plus he's saving you a ton on parking. Fruit infused water at the check in is a nice bonus and the pool area was clean and sparkly! Also, they have some amazing views. At least from our room. read more

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Honestly, I was utterly disappointed by this hotel. We came at 10:45 am for an 11:00 am check in time and our room was not ready until 2:00 pm. I tried to ask if there was any food during this time period and only one woman knew who just shouted at me "no food". At this point I was starving, so I left for the day (nearest food option about 15/20 mins away). Only to find out when we came back, they could not give us our room because we weren't with the original person who checked us in (all our names were on the booking, she was just out at dinner). We spent the next 4 hours crying in the lobby, and they did nothing. Safe to say we booked a new hotel. read more

This hotel is way overpriced for what you actually experience. The first issue I had was being charged 45 dollars just to check in an hour and 15 min before the 3PM check in time because no other hotel that I've ever stayed at in Miami has this policy, especially none of the higher end hotels such as the Lennox or East Miami where you may actually expect that from. The front desk was rude, especially the larger lady at the front desk who couldn't even be bothered to actually respond, which was weird. Then when I actually got to my room, it was dirty. THERE WAS ACTUALLY BOOGERS ON THE WALL! I was disgusted and had to switch rooms, but they definitely are not cleaning at all. The bottom of the pool was extremely dirty as well. I couldn't wait to check out and would not recommend wasting your money at this establishment that thinks its acceptable to have snot on the walls. read more

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What a dump for $150 and an airport hotel. Although check in was quick. It also smells funny. The bed is hard as the ground, I'd rather sleep on the floor. The pillows are even worse, it feels like I'm using a cardboard box as a pillow. The TV is horrible, there's basically no channels and the tv feed is a fuzzy and looks like something from the 1950's. However, in a jam, when you missed your connection and just need a one night stay, it's pretty helpful that it's located right in the airport. read more

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I was pleasantly surprised at the quality of this hotel for the price! My room was beautiful- even had it's own workout equipment. The grounds were well kept, nothing felt dirty or ignored and the staff was friendly. I'd definitely come back. The only downside is the location around it is meh- a little scary for women traveling alone. Don't walk from the hotel, take an Uber. I got honked at and whistled at like three times in the one mile walk from the hotel so I just gave up and called Uber. This was a quick Uber to south beach (like $16) read more

EVEN Hotel Miami - Airport - Beautiful day outside of my window - Hotels Near Me - Miami, Florida

I really wish I didn't have to give this place one star. As a hotel, it has great potential. I understand that it just opened and that there will be a few people who aren't aware of company policy. But every single question I asked almost any crew member was followed with an , "um I'm not sure or a flat no" and most questions were basic questions." Is there a microwave? How late does the hotel restaurant stay open? What are the pool hours? All of which would've been answered if there were signs or a hotel welcome sheet with basic information. The actual room to the hotel was great. The beds are truly unmatched and I had no trouble sleeping at all. Coming from an insomniac. The biggest issue that I had was with the service in the restaurant. Where do I begin? I was traveling with a group that was staying at the hotel for a week. We were told that we had complimentary breakfast. When I ask the front desk about it, they said no. Okay cool. Only to then receive a envelope of comp breakfast tickets in my room later that night. The first day we had breakfast. We were excited to eat because their were lots of delicious options. The second day, None of those same options were available. Third day the restaurant was closed. Fourth day, there was boxes of cereals left of for us Just never consistent. read more

Horrible customer service. Kept us waiting at their hotel all day waiting for a room and never mentioned we could get on a waitlist for an earlier check in; even after asking them twice. Will never stay here again. read more

Staff is not helpful. They didn't even share shuttle times properly so we waited 27 mins to go to the Airport. There is no coffee machine in the common area. While waiting for the shuttle I wanted to use the restroom on the first floor. Receptionist watched me until the restroom in a creepy way. I don't recommend it to anyone read more

We had an early flight out of MIA and decided to take a chance on EVEN Hotel. The rooms were very sizeable and clean. We got lucky with a decent view out our window. Ir was very convenient to our parking lot and the airport. The rate that we payed for the room was also very fair. If you are a workout fiend then this is definitely the place for you. There was yoga/workout equipment in our room. The gym on the main floor was very nice. Parking is available on the east side of the building. It does not go all the way to the top floor so you may have to park then use the elevator to get to your room. read more

EVEN Hotel Miami - Airport - Bed - Hotels Near Me - Miami, Florida