estoy totalmente de acuerdo con el comentario del Dr anterior Mena Travel omite información q es…read morenecesaria para el viaje, los hoteles que ellos trabajan en Europa son de de muy baja calidad , Los Hoteles Babaro y Melia en Punta Cana ya no sirven. Estan deteriorados y el servicio pesimo. Todo ha decaido. La comida horrible, Etcetcetc.......JGarcia , Miami Fl

From Colorado to the Bahamas to Greece to Hungary to California -- Mena Travel is our go-to travel…read moreagency when it comes to traveling for my family and I. Every year, our agent Eddie Mena plans several WOW trips for us and he never disappoints. The highlights include Napa Valley, Treasure Cay, Santorini and Vail. Eddie always makes sure every adventure goes off without a hitch and makes certain our accommodations are up to my chi chi von fancy standards. So if you are looking for a travel agent, Mena Travel is IT!

Muy profesionales. extremadamente organizados un grupo divertido , la experiencia fue fabulosa ,…read moreya planeo otros viajes con Amigos International, muchas gracias Alex y Sidar

best travel agency they go way and beyond to please the travelers . if I could give more than a 5…read morestar I would . I have been traveling with them over two decades and never have had a bad experience.

Think Twice Before Booking with Marvel Travel…read more Booked through Marvel Travel for a cruise and got zero guidance on required documents--my passport was expired and I had to solve the problem completely on my own, including flying to Puerto Rico to join the ship. Staff showed no real concern, the owner never followed up, and one employee (Jaylin) was dismissive and unprofessional. If issues come up, don't expect help--they'll happily take your payment, but you're on your own.

Our experience with Marvel Travel was not satisfactory on the announced Trip to St. Petersburg this…read morepast July 1 at all. Yes, we went to Tarpon Springs but not to St. Petersburg! The guide, the worst I have encountered so far whose name is Sol decided by majority, don't know when they voted not to go the last day to St. Petersburg but to Madeira Beach. Breach of itineratio. It should be clarified that Marvel Travel joins Gallo Travel to make this type of excursions. As those of Gallo Travel were more passengers than the ones from Marvel Travel it seems that they won in majority of vote, again, vointing without counting with us. Again, Sol is very unprofessional as a guide.... When we complained she told us that we could do it at the agency and when she said goodbye arriving at the destination of Miami she said it on the loudspeaker and all the other passengers knew that we had complained to her for not fulfilling the itinerary., The departure time to Miamia was scheduled at 4 pm, however we left at 2pm for Miami.... with some passengers who had enjoyed the beach, were drunk and continue dringing and bought more drinks inside the bus. loud singing (if you call that sing), drank, said bad words and even danced with the bus running ..... To top it off two days later we went to the agency to give our complaints, Marvel Travel. His agent, Mr. Arnaldo was on a quinceañera cruise... we were attended by his niece and a lady we had seen before, Geno if I remember correctly.... They called us to offer us an apology and we are still waiting for it. We decided to post this so that other people do not get harmed like us. Nuestra experiencia con Marvel Travel no fue satisfactoria en el anunciado viaje a San Petersburgo el pasado 1 de julio. Sí, fuimos a Marpon Springs pero no a San Petersburgo! El guía, pessima cuyo nombre es Sun decidió por mayoría (cuando votó?) no ir el último día a San Petersburgo sino a la playa de Madeira. Incumplimiento de itineratio. Cabe aclarar que Marvel Travel se une a Gallo Travel para realizar este tipo de excursiones. Como los de Gallo Travel fueron más parece que ganaron en mayoría de voto y convicción. Una vez más, Sol es muy poco profesional como guía.... Cuando nos quejamos nos dijo que podíamos hacerlo en la agencia y cuando se despidió llegando al destino de Miami lo dijo por el altavoz y todos los demás pasajeros supieron que nos habíamos quejado de que le habíamos quejado por no cumplir el itinerario., La estancia en el "destino fantasma a San Petersburgo fue hasta las 4 pm... sin embargo, salimos a las 2 pm para Miami.... Con algunos pasajeros que habían disfrutado de la playa, borrachos y dentro del autobús cantaron, bebieron, dijeron malas palabras e incluso bailaron con el autobús en marcha ... Para colmo, dos días después, fuimos a la agencia para dar nuestras quejas.... Viajes de Marvel. Su agente, el Sr. Arnaldo estaba en un crucero de quinceañera... nos atendieron su sobrina y una señora que habíamos visto antes, Geno si no recuerdo mal.... Nos llamaron para ofrecernos una disculpa y todavía la estamos esperando. Decidimos publicar esto para que otras personas no se vean perjudicadas como nosotros

the wait is horrible -- i literally waited for a total of 7 hours they could hire more people and…read morehelp move the things that are sent to cuba... i must add that the delivery is excelent

Muy mal servicio. Esta compañía no ofrece garantía ni respaldo por los productos que envían…read more Contraté los servicios de Cuba Max el 24 de julio para enviar un televisor nuevo a mi abuelo en Cuba. En la oficina la atención inicial fue correcta y no tengo quejas de ello. Sin embargo, el problema comenzó cuando mi familiar recibió el televisor: llegó roto, con la pantalla completamente negra e inutilizable. Al comunicarme con las oficinas de Cuba Max para reportar la situación y buscar una solución, la respuesta fue que no tenían nada que ver y que no se hacían responsables de los daños, a pesar de que pagué incluso un envoltorio especial para garantizar que el producto llegara en óptimas condiciones. La atención al cliente en ese momento fue insensible e incluso grosera, insinuando que era mi responsabilidad por haber enviado el televisor, ya que según ellos desde el 14 de junio no cubren este tipo de pérdidas. En conclusión, pagué un servicio con la expectativa de seguridad y respaldo, pero al final entregaron un producto dañado y se desentendieron completamente. No recomiendo esta empresa: cobran por un servicio que no garantizan y no se hacen responsables de los daños.

Very friendly and professional. My group of 100 cabins went flawless. Thank you Annie and Staff.read more

We have been dealing with Annie Alvarez of Sterling Cruises for over 20 years. She is always…read moreprofessional, helpful, a delight to deal with for any type of cruise. She knows the ships and the various companies. She is friendly and caring. I recommend Annie highly to all my friends and family and will continue to deal with her for all cruise vacations.

Great friendly and knowledgeable staff. Have been using them for over 20 years and never have been…read moredisappointed.

I booked my cruise on Liberty of the Seas, Royal Caribbean with Cordoba Travel. The Cordoba travel…read moregroup entitled the travel group "the quinceaneras cruise." The travel group had excellent shore excursions. In Montego Bay, we took a party boat from the port to Doctor's Cove. We had several hours of fun on the beach and in the water. The party boat then took us to Margaritaville and then back to the port. The ride itself was a lot of fun. As we looked at the Jamaican shore line the boat staff taught us some dance "routines" to popular songs. The "routines" were probably appropriate for 1/10th of the passengers, but everyone had a great time. In Cozumel we had a private party at Mr. Sanchos. The location, food, and people were all perfect. On board the ship there was the quinceanaras ball which was beautiful to watch and a lot of fun to attend the reception. There were also other private parties on the ship and everyone was always having a great time. I highly recommend this travel agency/tour group. The staff are hospitable and concerned that you have a great trip.

I am going to give this establishment one star I wish I can give it negative. In my fiance goes to…read moresend my Uncle and Dominican Republic some money because of an emergency they are having over there a. This was our 1st time sending money this woman was very rude and disrespectful to the point where when my fiance asked what information do I give the receiver to go claim the money this woman named Lissette last name starts with V, Proceeds to call her stupid in Spanish and if she is blind. This was a disgusting display of customer service and I'm going to recommend everyone that I know that needs to send money to their home country never to go to this establishment..

tramite un permiso de matrimonio hace 14 meses y dicen que hacen reclamos a washington y ni…read moresiquiera se toman la molestia de llamar a la main office a preguntar !!! no dan comprobante de reclamo ni nada !! pesimo todo !!!