I called this place when my father died a few days ago, and was not offered any condolences at all…read morefrom the receptionist, or Terance, the agent with whom I later spoke. I called back afterward to say I was unhappy with the lack of empathy shown. I then got an email from Terance that was terse and succinct: "sounds good" then "sent from my iphone". He did not acknowledge my complaint. I then asked if I could deal with another agent as I was unhappy with his attitude, and got a response back that said "My applauses". I think he meant apologies but who knows? This took three days while my dad's body lay in the morgue. He didn't answer my question about whether or not it was too late to go with a different company. Luckily I hadn't signed anything and went with a different funeral home. I am still shocked at how abysmally I was treated at one of the worst times in my life.

I had a very good experience with this business. Terance went out of his way to meet our wishes and…read moreaccommodate us when we requested changes. If I emailed him after hours he responded. The receptionist was ver professional. They were very kind and supportive throughout. I'm

Peter I would like…read moreto thank you and your team for the great customer service I received on purchasing my container. The team was great from the sourcing, coordination, & logistics to placing and leveling the container in the exact place that I wanted (my wife wanted). I believe I am missing Tania from this email so please make sure she gets this as she also made the experience seamless as we were out of cell range on delivery day. An extra thanks goes to Don for placing and leveling the container. It was hot that day and the container is perfectly level in the exact spot we wanted it on our rural property. Thanks for the service,

This company complete exceeded our expectations. We have been renting bins from another company in…read moretown. When we decided to buy we shopped around. We met Dave and he has been fantastic to deal with. He was helpful and answered all the questions my wife and I had. He was also prompt with email replies which is a huge bonus. We bought 2 new units and Nathan delivered them to our property. We thought we'd need a crane to place the bins where we wanted them. Nathan wanted to try placing them, and to our surprise he was able to place both cans perfectly. Huge savings. I strongly recommend this company for your storage needs - either temporary or permanently. Thank you Dave, Nathan, and the rest of the staff at secure-rite. You out did yourself and we are very thankful! All the best.

Called in and left a voicemail. Promptly received a callback, but missed it. After some phone tag,…read moreI sent the number a text and connected with Julie. It's great to be able to connect to a business via text, as we were able to converse about a convenient time and she was expecting my call. She was helpful, knowledgeable and passionate about customer service. It was clear that she cared, and quickly walked me through some remote troubleshooting I did while on the phone. In no time at all, she was able to isolate the problem down to a breaker switch that was turned off, and the electrical issue that I thought I was having was resolved. Julie then went on to answer a few of my questions including: explaining some guidelines to look for when considering the purchase of a new appliance, reliable brands, etc. Very informative and patient. Awesome. Overall, what I found most impressive was how she helped me troubleshoot before rolling a service call. She saved me money, fixed the issue immediately, and earned a lifetime customer for being honest. Thanks, Julie and the rest of the team at Tony's Repair Medic Appliance Services!

First rate service for appliance repair. Tony and his team provide an awesome service to their…read morecustomers. He explained each step of the process to me and my options. Spent extra time testing my machine after installing new part. He clearly wants to make sure he is giving you a quality repair. Julie is awesome at getting back to a customer and arranging an appointment. Wonderful team delivering a wonderful service.

We have been working with Rollins Machinery for years! We…read moreare a crane company in Kelowna and Andrew has been such a pleasure to work with! He is loyal and very efficient to deal with and he happens to be the nicest guy! It's always a pleasure to deal with the Rollins Machinery team!! Thank you!

John was incredibly friendly, responsive, and efficient! He was able to pick up our huge pile of…read moremoving-related garbage and recycling the same day I called. The whole process was quick and hassle-free. Thank you, John, for the excellent service--we really appreciate it!

Set up an appointment with John to come pickup a broken bunkbed. He arrived on time and was…read morefantastic. Would definitely use his services again in the future. Recommended.

I contacted David, the owner of this company for a small move from Kelowna to Courtenay. He took…read morethe time to come out and view what I had to ship and then give me a estimate. As I didn't have a full load I opted to wait and share a truck with someone else moving to the Island. I moved and the truck came two weeks later. When i met them at the storage facility I was impressed that everything was very well wrapped in moving blankets and tied down nicely. David and his crew were great in getting the truck unloaded in good time. I 100% recommend this company when moving locally or long distance. Great to support a local growing company. Thanks so much Great Little Moving Company. Susan Machin

Once again such great service from Wayne. He is so accommodating, helpful and professional. I…read morewould send anyone his way with that exceptional service.. and the storage units of course are clean and well maintained and secure.

Our Maytag fridge just stopped working with the light on but no-one home (not working)…read more Doug was very fast and good with no problem in replacing the computer and getting it back working. Thank you Doug