Gwen and my refinance team was out of this world amazing! When I decided to refinance my home I was…read moreapprehensive and annoyed at the thought of collecting all my documents and running the hamster wheel to get all the finance items complete. Day one, David contacted me to ask me a few questions, not but a few hours later and 8:00 at night, Gwen emailed me with my refinance options and that night, not but three hours after David called, I was ready to roll with the refinance. It kind of happened on accident and because the team was so on-the-ball, I rolled with it, pun intended. haha The experience felt like I wasn't experiencing anything. This is a good thing. I went on with my life and I would receive an email from the team asking for an item or two, I would send it, and I moved along with my life. This happened about three times, went in to give a signature, and poof, Gwen sent me my closing day, which mind you was moved up by 9 days because they were so prompt with their process. I understand that this process might be a bit more daunting or consuming for some people, for me it was seamless and surprisingly easy. I will admit, I am organized and have all the paper work that is needed ocd, organized in my office, this helped the process for sure, I didn't have to hunt. Another thing that helped make my process easier, response time. I never sat on their emails, I would email within minutes of receiving communication. The story ends like this, use Gwen and her team. They care and they work hard for you. I even received a call from David two months later to remind me that my first mortgage payment was due. I felt this was the rum soaked cherry on-top of the refinance cake.

Worst home buying experience EVER! AVOID AT ALL COSTS!!…read more I was referred to Waterstone mortgage by my real estate agent. Wow that was a mistake! I couldn't have done a worse job if I had tried. Barb Perry and her "team" were unprofessional, useless and didn't seem to care at all about the money I was giving them. "Minimal effort for maximum reward" must be their slogan. They were extremely inexperienced, petty and reactive during the entire process. They had 2 months to do a decent job on my loan. They obviously procrastinated and bumbled my entire loan. I was told I would need 6,000 dollars to close. There were too many mistakes to mention on the closing documents. Last minute errors were being corrected. Even at closing the errors were still in the documents. . They had 60 days to get my loan documents right and they still couldn't do it. Then the day of closing I had to bring a total of 12,000 dollars to closing. How in the hell so you underestimate 6 THOUSAND DOLLARS?!?! After we signed all the documents they asked if I would like to fill out a survey. Oh boy would I ever. I wish I could have wiped my butt with it. I filled out the survey and could have started a fire with it I was so mad. To add insult to injury They sent a 5 dollar bucket of popcorn with their business card plastered on the front to my place of business as a shameless act of advertising. I was not impressed but rather embarrassed and offended. There is no way I would ever refer anyone to Waterstone mortgage. I'm kind of upset it took me this long to write a public review about them. The only reason I remembered is because I'm still on their mailing list. When I have specifically and in no uncertain terms made it abundantly clear that I wanted no further contact from them whatsoever. Barb Perry aka (Carol Baskins) just sent me an email today asking if I wanted to refinance. WHAT?! ........ No, no, no, no, no no no no no no no no NNNNNNOOOOOOOOOOOO!!!!! Not only no but HEEEEEEEEEEELLL NO! So please. Don't use Waterstone Mortgage. They are literally THE WORST!!

Leon was absolutely stellar when we got our home in 2021. In an aggressive and white hot market he…read moregot our family a WONDERFUL rate and walked us through the process with ease. He came recommended from my boss and I couldn't be more grateful. Getting tons of equity on our home now and the website portal is super easy to navigate. Thanks guys at Academy!

Leon and his employees are extremely kind. The poor rating is due to their mistakes that cost us a…read morelot of money and time and their poor communication skills. First, we applied for a mortgage so that we could finish fixing-up a home that we purchased outright. Well, the money that we needed for fixing-up the home was much more than we had in the bank (HGTV shows are honest about that). Unfortunately, Leon applied for the wrong type of mortgage, he completed the application for a fully completed home instead of a renovation mortgage. When he realized his mistake he apologized and referred us to a guy that issued short-term loans. We were grateful for the loan as we were not aware of any other options. The interest and fees that we had to pay for this loan were well over $6,000. We rushed to finished the home in two months and were able to pay-off the short-term loan with the mortgage that Leon helped us apply for. Adding insult to injury, we had to pay over $3,000 for his mistake because he charged us for holding our interest rate for the time that it took us to complete the home. In no other business would the customer be responsible for the producer's mistake. Their communication is poor, not only because Leon completed paperwork for the wrong type of mortgage but also because Kristen Link handles most of the underwriting and her emails are unorganized and lack professionalism. When asking for clarification, she would respond with an even more jumbled email. The last thing is that we have had our mortgage for three months and we received another jumbled email from Kristen Link requesting more information or else the loan will not be verified. What?!?! First, it took a series of emails asking for clarification to understand exactly what she was requesting. Second, the employees at Academy Mortgage failed to send all necessary information or communication to the mortgage company before the loan was issued. Third, our vacation time was abruptly interrupted because they failed to do their job. They cost us an additional $9,000 (that is an exuberant amount of money for us), an unnecessary amount of time fixing their mistakes, and an extremely frustrating experience due to their poor communication skills. They are nice. They are not worth the time, frustration, or money.

Talked to Dan for a week or two, gave him all my information. Then nothing, no response and no…read moreexplanation

Our real estate broker referred us to Dan Doster at Prime Lending, and the referral couldn't have…read morebeen better. Dan was extremely helpful, always had great answers to my questions, and just downright personable. He got us a great rate on a 30 year fixed mortgage and guided us through the process from beginning until settlement day. I would highly recommend Dan to everyone. Dave and Donna T.

We found working with John Boles at Jon Goesche Realty a fantastic experience and we highly…read morerecommend his services. To begin the process, John consulted with us 6-8 months in advance. He suggested ways to prepare our house to sell. At the same time, we discussed setting the parameters (cost, area and size) for the house we wanted to purchase. John is clearly an expert in the Treasure Valley housing market and recommended a realistic sell price for our house. The selling price exceeded our expectations. He promptly showed us houses we requested to see. He was more than willing to offer his opinion about the property, pointing out flaws as well as the cost of potential repairs (which we overlooked). John is very well organized and walked us through the very complex process with purchasing and selling a home at the same. He gave us weekly updates and reminders that kept us on track. We wouldn't hesitate to recommend John to family and friends.

John Boles is an amazing realtor!…read more I was the executor of my aunts estate and I live in California. I had a quick trip to Idaho to clear out her house and put it on the market. John made the entire transaction and process so easy for me. I was worried about being so far away, and not having contacts for house cleaners, carpet cleaners, etc. John set everything up and made it easy for me to get things done quickly. He was prepared when we met, and was flexible knowing I was only in town for a short period of time. Being in probate, John contacted my probate attorney and got all the proper wording for the paperwork. John is great at communicating and the house had an offer within 24 hours of listing! Thank you John Boles for making this process go as smoothly as possible!

I'm incredibly pleased with the service I received from Shawn with Eagle Realty for my new home…read morepurchase. He communicated how each part of the whole process would move forward. He understood the housing market which allowed us to get an incredible deal that exceeded our expectations. His expertise and professionalism made our purchase a smooth process. Thank you Shawn!!

Such a great location (close to hotels and restaurants if you're out or town). We stayed at the…read moreHilton and we were at Title One office within a 5min drive to sign our documents. Parking was ample. Office was nice and clean and the employees so pleasurable to speak to. Melissa was our contact person and she was excellent. She explained all the paperwork to us and we were in and out within 45mins. We hope to do business with them again in the future.

We paid off our home February 9, 2022. TitleOne was our…read moretitle company. The branch manager has paid us for the lost interest in this case below, so I have changed my rating from a 1 to a 4. He deserves a five himself... I am very appreciative of him for his diligent work after our complaints. Title One never sent the wire to our mortgage company. We received a late charge in March and stated we had not made a payment when the loan was paid off by TitleOne in Escrow. After calling TitleOne they finally paid the home off one month late. We were made to pay an additional $589.78 in additional interest from our small retirement income. I would not recommend this branch of Title One to anyone.

The photos of a property we viewed were misleading. The condo did not seem well-kept from the…read moreoutside and the boards and windows were dirty. There was an over abundance of cars on the street unlike the spacious area portrayed on the photos. We had minor issues with the lockbox. Next to the lockbox was a laminated handout warning us of scammers and not to communicate with individuals claiming to be the owners of the condo. We wondered if this neighborhood was as safe as we originally thought. The back patio was very small and looked unkept. Finally the inside was quite old and dark during midday, unlike the open airy well lit spaces portrayed in the photo. We could hear creaks going up the stairs. We felt like we were mislead by photos that did not truly represent the property we viewed.

If I could give zero I would. Stay far away from this group. They are the worst. When you see…read morethe word "condesending" used over and over on so many reviews (here , Google, and others,) believe it. They play dirty. You have been warned .

I got scammed by this place. my wife and I filled out our application and submitted it along with…read morethe 65$ fee. after doing that their representative Brent became really nasty and hostile towards us and than quit responding and never refunded our application. it was really bizarre. I have reached out to the other agents and am hoping to get someone to hold him accountable and to refund us.

This office has been very helpful with finding a rental. They listened and are understanding. I…read morespoke with Shaun and Jacquline in the office and they are efficient and kind. Great business in Caldwell.