Tralee Properties is the best Indiana Property Manager I've hired (I've worked with 4). I've…read moreworked with Dan, he's few years ago, he took over management of my properties running in the red, and within a year started making a profit while improving the buildings. I find his integrity has been strong, that he's sensible, practical, and a realist for both my tenants, my properties and for my company. As I add more properties to my own portfolio, I would want nothing more then Weichert and Tralee Properties to represent the purchase and to manage them.

When I renewed my leased during lay off due to COVID-19 they thought it would be nice to raise my…read morerent. I was hesitant due to the fact I try and take care of maintenance issues on my on because they refuse to fix anything. I gave them the list of issues in the house and they agreed to fix them so I signed the lease. After weeks of waiting they finally asked me to give them a estimate for the work that is needed to be done because they didn't have anyone. Well they found someone somehow so my time getting the estimate was wasted. But it looks like a kid did they repairs and none of them actually fixed the problems at hand just bandaged it up more. I would not have them manage your property....

HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

Beware the falsely inflated review on this organization. Those good reviews are mostly from…read moreinvestor/owners, not from tenants. Had this landlord for 2 years. Just signed a new lease with them on a new property and immediately regret it. None of the maintenance was done in advance despite having made us wait extra time for them to complete it. The unit was filthy when we moved in. Mold, floors and walls caked in dirt, zero cleaning in the bathroom, grout and caulk missing, disgustingly dirty bathtub, splattered filth on walls of the basement as well as more mold. Broken items around the house, missing smoke alarms, no access to some areas like the garage. We had to rent costly cleaning equipment to scrape the filth off the place and had to pay laundromat costs because the washer that came with the place never worked and they took a month to fix it. We met the neighbors and apparently they experienced the exact same thing when they moved in a month earlier. They are also return tenants and regret it. This is apparently how they treat good tenants. It's no wonder no one stays with them. After all of this, they had the audacity to charge us an additional full months worth of 'service' fee for 2 days we had access in February when they did absolutely *nothing* during that time. When I pointed this out, they offered me a gift card to make up for all the costs and problems we had. What did they send? Some amazon cards. Are you serious? I had to pay hundreds of extra dollars because of the lack of maintenance and they give us some stupid website card? Just don't bother if you're going to send something worthless. That was really unprofessional and insulting. --------------------------------------- Our last rental from them ---------------------------------------- At the last place we rented from them, it was sold in the middle of our lease. We spent 8 months of the lease having our privacy constantly violated and disrupted by showings. We were harassed at all hours by the realtor by text. It was so bad we had to report him. Buyers showed up to view the home unannounced, constant illegal lack of notice for showings despite promising they would stop. Realtor was totally absent. Didn't even view the property until 3 months in. He never came to show the home, made us do his job, then tried to coerce us to lie about the property during those showings to mislead buyers about known damage. When we wouldn't, he complained to T&H and they retaliated against us by barring us from our rental during showings. This is normally illegal but there is no one to stop them. This used to be a decent company to rent from but they have gotten terrible. Correspondence is non-existent and they have to be dragged kicking and screaming to do maintenance. Renter beware!

RENTER BEWARE -- This has been the most unpleasant, oppressive experience that I have ever had with…read morea rental company (or any company for that matter). Take pictures of EVERYTHING before renting one of their properties. They are fully prepared to bully you out of your deposit. We moved into an older home which was far from perfect. The carpets were crusty feeling and pretty worn, the landscaping was a little rough, the walls were spot painted and patched in several areas, and the bathrooms had some buildup from the hard water. None of this really bothered us; we cleaned the carpets a few times, but the rest was pretty negligible to us. Most of these issues seems insignificant and common wear and tear, so we didn't take pictures and note these. We did take pictures, but only of the obvious damage. At the end of our lease, we spent two days cleaning in order to turn in the keys. I asked what are some common mistakes that people make when moving out, and I was told to leave it in the condition we obtained it in. The only notable damage caused by us were two small dents in the wall and a stain, all in the U-shaped stairwell. I am saying this because I understand that there was some damage to the house which should have been taken from the deposit. We requested a walk through, and they denied it. They also denied doing a move-in walk through. This should have been our first red flag. When we turned in the keys, we asked when we would receive our deposit back. They said that they would "negotiate," before even seeing the property. We finally received our letter (almost 45 days out), and they billed us for $1800 for repairs. This included repainting the entire house (we didn't even use 3 of the rooms, so they were impeccable). Most of the rooms had some finishing nail holes, but that doesn't require repainting the entire room. There were several other things, including cleaning a shower that we only used twice. At this point, I was directed to speak with the owner of the company, Scott Combs. He basically said that all of the charges were legit, even the tub that we only used twice. He kindly "negotiated" for our $1095 deposit, which I knew was their goal all along. He quickly mentioned how court is a long and expensive process after a few emails back and forth (I didn't even mention it). He also mentioned that he has 150+ pictures that he can take to court. After reading some reviews, I can see that they are more than prepared to go to court with their tenants. I have never, ever, met a business so sleazy in my life. They turned the law against my wife and me and forced us into a position that I wouldn't wish upon anyone. I strongly believe that they have set up the whole experience, including avoiding all walkthroughs, to keep deposits. I could even tell from the receptionist that it is common for people to be upset about their deposit letter. Please, if you do rent from this company, take pictures of EVERYTHING when moving in. If it is even slightly worn, take a picture. They are running a scam to rip people off, and put them in a position that they cannot retaliate. Anyway, here are some pros and cons (excluding the story above): + Payment portal is easy to use and does not charge for payments + It is easy to submit maintenance requests through the portal as well + Professional demeanor + Maintenance was knowledgeable and friendly - Maintenance was slow and sometimes ignored our requests (i.e. the built-in microwave was broken for 3+ months without acknowledgement) - Maintenance was limited by the owner's requests, so some repairs are completely ignored (i.e. the master bedroom couldn't close) - Billing was a bit unorganized (i.e. the waste bill was applied on a random date without notification) - Pre-move in requests were ignored (i.e. the fence was not repaired, which was verbally agreed upon)

I've been renting from this company for almost 6 months. No complaints! Always quick to respond to…read morework orders, and super friendly!

Keith Farabee and CityPlace Realty Property Management are great! Keith has been managing my…read moreproperties for over a year now. He takes care of everything. The response time is extremely fast, excellent communication skills. They truly care about their clients and you notice it!! Keith is organised and always seems to keep their promises. His team acted very professional. I am very happy that my property has great managers!

Very shady, unprofessional, and the definition of slumlords. I would HIGHLY avoid renting from…read morethem. I lived at the Llanhurst Apartments and in the year I lived there the owners had changed management companies 3 times. In August my car was vandalized (a brick thrown at my windshield and it was egged). I did not get it back for 2 1/2 months and the second management company was extremely understanding that it would heavily affect my income on top of having extreme mental and physical health issues. The building is heavily infested with roaches and thankfully Kline Properties had exterminators come out but around the time City Place was taking over it was due for another round, which they never did so the bugs got very bad. During the process of City Place taking over management the entire building did not have heat for over a week at the end of January, which was coldest month of 2026. I received one 300 sq portable radiator for my 2 bedroom 1,200 sq apartment, which is not adequate as temporary heating. I was unable to stay in my apartment and had to stay at a friends house because of it. City Place officially took over February 1st and because of the heating issue with no communication besides a paper taped downstairs well over 5 days of having no heat, I put in my 30 day notice on February 6th. They wrongly filed an eviction on me on February 19th AFTER I put my notice in and requested a payment plan. I called them, was told to send my payment plan over (even though I had already emailed them asking to set one up and never got a response?) and it would be forwarded to the owners for approval. I heard NOTHING back. I was charged $500 for legal fees, ALL of March's rent, utilities, pet fees, and etc. although they changed the locks on March 10th. It is an absolute shame the way I was treated as a young adult already struggling with financial and extreme physical health issues, and I wouldn't doubt they've done this to people in far worse situations than I am. Kline Properties were extremely respectful, kind, understanding and communicated to the building better than City Place did while they were taking over management. Please stop treating tenants like they are a paycheck. They are human beings just like you deserving of respect!!!!! I'm sure they will comment about how I still have a balance but because of above said circumstances I'm sure that would be obviously understandable to most.

CRES Amazing PM! Jimmy Tassi! The speed, efficiency and…read moreexpertise/ haven't found equal! He had my place rented by a great tenant and got it approved by HOA all in less than a month. In addition, Jimmy T, is a straight arrow man, easy going, honest, with swift/clear communication methods. He is easily accessible by text, phone, and e-mail. Most of all he is prompt and dependable. He knows his craft. I am so happy, I found him! Looking forward to continued superb service. If you are looking for hassle free, smooth renting experience (landlord or tenant), I highly recommend Jimmy T.

If you rent from them just expect to have your deposit taken at the end of your rental period. No…read morematter how well you maintained the property during your rental period (and cleaned at the end) they will find an excuse to keep and even charge additional charges. I was never late on my rent during my entire time renting from them and spent about $80 on top of a whole weekend cleaning at the end only to have to deal with the owner, Scott Combs, trying to have bogus charges taken off that they were trying to charge me on top of them taking my deposit. Wish I would have read some of the reviews on here before renting from them because apparently I'm not the only one they have done this to. If you consider yourself a good tenant, do yourself a favor and find a different company to rent from.

Had many issues with my rental upon receiving the keys. Intrigue rented me an uninhabitable unit…read more(no heat in 12° weather, windows that don't shut enough to lock, snow blowing underneath a sizable gap under front door that created a skating rink in the kitchen). When I brought all this up to leasing agent Daniel M. he said it wasn't his job to deal with and sent me to the property manager. Took an entire month of my lease to correct the issues. Now the owner wants to sell the house and is asking to break the lease! Quite a struggle for very little value. Not a reliable real estate team/company.

IntriguePM has lots of great houses for rent in Indy and does a great job working with applicants…read more It can be stressful to find a new place to rent but I've found that they make the process of finding a home, applying and moving in much easier.