Maintenance staff is fantastic. Office Manager and staff are terrible. I'm in bed by 9:00 pm…read moreevery night and the person above me thinks it's ok to stomp, drop things, scoot chairs, bang walls until midnight. Not sure why they have a quiet time starting at 10:00 pm if it's not enforced. All I want is sleep and no drama.

I had to move out due to family health issue, but if there's one place that I would move back to…read morethe Park at Johns Creek would be it. The staff is phenomenal, the location is great, and the maintenance staff is super quick to respond. Also pricing is affordable. From hearing stores about other 55+ communities or apartment support staff in general The Park at Johns Creek is second to NONE!!! Lastly, one of the best parts about the Park is the activitys which are available for the residence. Just can't say enough !!!

This community is a most see. If you're looking for a beautiful, welcoming and clean place to…read morelive. There is a lot in the surrounding area to see and do.

Tommy is a wonderful maintenance person! I can literally ask him in the mist of traveling to the…read moreoffice for help and he'll come in no time! AWESOME SERVICE!!!

Don't live here. It looks so wonderful at first, but you quickly learn that this place is a facade…read more From pests and struggling terribly to get pest control out to the unit, to Jean in maintenance who breaks things he is supposed to be fixing, having nasty A/C fluid explode everywhere in our bedroom dirtying and staining our walls, carpet and personal belongings (and of course they never did anything about it), bird feces all over the breezeways, a leasing team that does not care about its tenants in the slightest. The only communication I have received from this office was when I first moved in and now that we have given our NTV. That's the only times they wanna talk to you is when they want your MONEY! This place sucks. Run away as fast as you can.

The area is okay not really much to do out here the people are okay I wish there were more…read moreactivities in the neighborhood but overall it's not horrible.

I had a tour scheduled for 3:00 pm today and no one from the leasing office ever showed up. I…read morearrived 15 minutes early and stayed until 3:15, but the office was locked the entire time. The sign on the door said they would be back at 1:00 pm, yet no one returned. I called multiple times with no answer. A resident walking by mentioned that this has happened before, which was disappointing but not surprising given my experience. As a serious renter, this lack of reliability and communication is a major red flag. If the leasing team can't honor scheduled appointments or even notify prospective tenants about delays, it doesn't inspire much confidence in how the property is managed.

Amazing beautiful community. Located by the forum and outstanding amenities. Floor plans are large.read more

I lived at Broadstone in a 1 bedroom apartment in Building 1 from April 2023 - February 2024, then…read moreI moved in with my husband who lived in a 2/2 at Broadstone in Building 2 from October 2023 - December 2024. Here is my thorough review of the complex. -- Building 2: If you decide to move here, stay VERY FAR away from Building 2. The people who reside in that building do not care about upkeep. They let their dogs pee in the elevator and poop right in front of the door to the building. They are constantly smoking weed and are insanely loud at all hours of the day. -- Trash: Overall, there is always trash in the stairwells (mainly cigarette buds even though it is a "no smoking" complex). Trash pickup is also 1-2 times a week which means that there will be multiple dumpsters in the middle of the road between Building 1-2. -- Parking: There is always someone parked in the walkway between Building 1-2. More than a few times, people have even parked (and left their car) in a way that you can't get around them to get to the parking garage. Another issue is, if you parallel park between buildings, people will block you in by parking beside you (you can see in the picture below) -- Pet waste: ~80% of the dog owners in the complex don't pick up after their pets even though there are pet waste stations all throughout the complex. Often, I would even see someone letting their dog poop directly next to a pet waste station then not pick it up... Which truly sums up the people that live here. -- Building 1: Between the two buildings I personally lived in, Building 1 is the better building. It is cleaner and quieter than Building 2. However, don't lease an apartment on the side of the pool. Especially during the summer, people would be in the pool until midnight and would be as loud as they pleased. -- Mail/Packages: Broadstone runs their package system through Fetch which is the MOST inconvenient thing I have ever experienced in an apartment. The way Fetch works is you have a completely different address for your packages than for your mail. Your package is sent to a Fetch warehouse and put in your "box." From there, it is picked up by a Fetch employee and delivered to your door. Sounds great in theory, but your packages get to you days later because of the extra steps. Plus, if you have people sending you packages, they have to have both your mailing address AND your package address and know the difference between the two (considering we had dozens of wedding presents trying to get delivered, you can see how this was an issue...). -- Moving out: We moved out Dec. 3, 2024 and didn't receive our deposit back until the last week of January even though our lease says we would get our deposit back within 30 days. When I returned our keys, I was not given any information on moving out and the leasing agent only took my keys and put them in a drawer (no email confirmation or anything). In fact, I had to ask them if they needed our new address to which the leasing agent responded, "um yeah probably." Then he searched his desk and pulled out a sticky note... Needless to say, I didn't have full confidence that our move out was recorded. Sure enough, through initiating a conversation with a different leasing agent at the beginning of January, I could tell that our move-out process hadn't started. All of that is just the overarching issues. We experienced lots of nuance problems throughout our 2 years of living there that just made our time there that much worse. If someone forced me to live at that complex again, I would choose Building 4. It has its own parking garage and seems quieter than the other buildings. However, if you don't care that you are paying a luxury price tag for a non-luxury apartment complex, this is complex for you! All of the issues we had with the complex wouldn't be a huge deal if we had paid significantly less in rent. Don't let the great amenities fool you... the tenants in the complex make this a terrible living experience.

If you are looking to lease in this area, this is where you want to be! Broadstone Junction is the…read morepremier living experience that you are seeking, from the grounds, to the management, to the maintenance team. The manager DeMille and assistant manager Xavius work seamlessly together to provide and maintain a superlative product. They are very passionate about making this an enjoyable, comfortable, and peaceful place to live. When I first visited the property, I was greeted by Xavius's cheery disposition, beautiful smile, and overall warm energy. He answered all of my questions, was very professional, and left a lasting impression that prompted me to cancel my other apartment viewings for the day. I knew from the moment I stepped foot in the doors of Broadstone Junction's leasing office, that I was making the right decision. When touring the grounds, I could definitely tell that an extensive amount of detail was put into the buildings, which is a nice touch to have as a renter. The pool is gorgeous, and there are loungers that actually sit inside of the water, giving a resort feel. The clubhouse is great, my friends and I reserved it and had a dinner party there one night and we had the most amazing time. There is a kitchen area with a lot of counter space so we were able to bring prepared food over and set up a self serve area for everyone. If you're a remote worker there are a few spaces for you to work or have a private meeting/presentation. My favorite amenity is the creative space, which is designed for creative social activities like a beginner art class! They also host a ton of resident events, from coffee and cookies, to holiday parties and everything in between. They even invited a food truck last month, and gave the first 30 residents a $10 credit for their order! I absolutely love it here! A beautiful property with a ton of amenities, professional staff, and a responsive maintenance team? What more could you ask for? I have lived at numerous apartments over the last 17 years in Atlanta, so trust me when I say, this is where you want to live!

I had a living situation fall through at the last minute and needed to find a place to live within…read morea week. Ms. Cherry was extremely helpful and was able to get me set up in a studio apartment within a matter of days! I have now lived at Park Trace for two years, and my experiences here have been wonderful. I love that this complex is located off of the main road, but still very close to The Forum and Peachtree Corners shopping. Another huge bonus is that apartments have Google Fiber. The complex itself is a little older, but management is always working to update and upkeep the grounds. They just recently finished updating the landscape around the front office, and I've seen them paint and pressure-wash the sidewalks numerous times. The pool is gorgeous! Ms. Cherry and Ms. Evelyn in the office have both worked here for years, and know me by name anytime I stop by the office. They definitely go above and beyond! Maintenance requests are filled almost immediately- I never have to call more than once to get things taken care of. My dishwasher broke within weeks of my move-in and they had it replaced with a new one right away. The neighborhood is quiet and friendly. I feel safe walking my dog every evening. I do hear my neighbors through the walls sometimes, but I am pretty sure that that is the case in most, if not all, apartment complexes. This place is definitely a hidden gem. I'm sad to move, but I will definitely consider this complex if I ever move back to the area!

I SO wanted to give Park Trace Apartments a positive review, as my overall living experience there…read morewas generally fine. However, my move-out experience raised serious concerns about communication, integrity, transparency, and how charges were handled. One issue involved a $200 charge for a paper parking sticker. We were given nearly four pages of detailed move-out instructions and possible fees, and at no point was a parking sticker ever mentioned as something that could be charged for or required to be retained/returned. That omission felt like either a lapse in oversight or a lack of clarity around fees. We were never informed about this charge beforehand, and it was only removed after I questioned it. For future residents, don't toss your parking sticker--because apparently it's worth charging you for later, even though it's almost certainly never reused and feels wildly overpriced for what it actually is. There was also a carpet "damage" charge at move-out. The only documentation provided was a statement noting that the carpet had been replaced approximately five years prior and was due for an upgrade, which aligns with typical apartment carpet replacement cycles and normal wear-and-tear timelines. However, no evidence was provided showing that we were actually liable for "damage" beyond normal use or what the "damage" even was. Despite requesting clarification and proof multiple times, the charge was still insisted upon, and I was told the account would be sent to collections if it was not paid. After that, communication was cut off, which felt unprofessional given that I was trying to resolve the issue in a civil and respectful manner. Overall, while living there was fine, the move-out billing process felt unclear and inconsistent, especially regarding documentation and dispute resolution. I hope management improves transparency and communication so future residents have a clearer understanding of potential charges upfront.

Be aware , if you go talk personally to them about your upstairs neighbors being loud jumping…read morerunning stomping till 2am .nothing going to happen when u complain . My spouse went to talk and basically Said we have to suck it up . Here as you can see in the photos i guess my upstairs neighbor don't have a trash can and could throw there trash infront of my porch and nothing happens as usual. Management knows about the trash but nothing happens . Everyday new trash gets thrown.

I am current resident at The Edison at Sugarloaf. I have made the leasing office aware of hot water…read moreissue since move in 11/27/24. Claudia has been my point of contact for this issue and has been great at getting maintenance out but unfortunately the maintenance team has only been applying a bandaid to the problem. In addition to Claudia (leasing agent) I have even spoken with Alex (leasing agent) in office once. I believe I've made Laura (property manager) aware of this prior to today in person along with other concerns that have been resolved and still the issue continues. Here is timeline of the ongoing issue. 11/27- move in. Noticed unit has like warm water only. 11/28- reported no hot water to Claudia -Kevin (maintenance) came in and temporarily fixed(Result: raised temp set on water heater by 20-30degrees) 12/1- Reported issue again via phone to Alex in leasing office via phone - Jose came to fix by reset button on water heater locked behind maintenance door. 12/17- Lady upstairs has tub replaced and since then it's been issue consistently with our hot water in unit. (Not sure if this is related but seems like it) 12/19- no hot water (fixed same day by Jose) (maintenance manager) 12/21- no hot water (called it in-fixed again by Jose) 12/23- no hot water called prior to close of office hours (no response) 12/26- @ 11:43a maintenance manager Jose comes and temporarily fixes issue. Water returns 12/45p 12/27- no hot water 2am [called emergency maintenance # and left message @ 2am] I received no call , no reply via text and no follow up by afternoon. I went up to leasing office spoke with team. I waited over an hour for maintenance. They came said something was loose. There was nothing more the maintenance team could do. Only 1 guy knows about water heaters btw 1/2/25- came back in town. hot water out. I have 2 small kids my husband and self. We can't shower. Immediately reached out to emergency maintenance line - they never respond. I have to wait for someone to get in tomorrow. I have come to terms with fact I've made horrible mistake signing this lease. I'm very unhappy. Not to add they did NOT create enough parking. If you aren't home regular time there is no parking. If someone has a get together there is no parking. I pay $1700 plus to stay here rarely have parking and rarely have hot water to wash my families SSA! Would not recommend

I am renting a 1 bedroom and even though I am paying 1400 a month, I have an outdated kitchen and…read morebathroom. I think they are both the originals from the 80s when they built this place. I would not call these luxury apartments. the ceiling in my apartment is very botched. The pools have been closed a lot this past summer due to maintenance. The areas where they keep the gas grills are not kept nice. (people do not take care of the things they are allowed to use) The furniture all needs to be replaced but then it would probably make our rent payments go up. The only noise problems I have had are the people they hire to do lawn maintenance loud talkers, the cars that don't have mufflers are loud and the people playing their music in their cars with their windows down are too loud. LOL I had a person in their parked car, playing music so loud the base was rattling my windows. Oh and the windows?? the seals are all broken and they have moisture and dirt between the double panes. I have on nice clear window because it was damaged. I am sure there are nicer apartments here but the two that I have rented over the past 3 years have been outdated.

They are always stopping for smoking here and saying stuff like (non smoking community) but in my…read moreunit most of the time there is a very strong smell of weed and nobody is taking action but they will stop you when you're smoking cigarettes and also give you a fine and I got fine for smoking cigarette cause it's dangerous for others people health and the smell of tobacco can interfere the enjoyment and safety of other people but when there's a strong smell of weed it won't harm and interfere the enjoyment and it won't effect the health of people does anyone think there's something wrong in it