This community is a most see. If you're looking for a beautiful, welcoming and clean place to…read morelive. There is a lot in the surrounding area to see and do.

Tommy is a wonderful maintenance person! I can literally ask him in the mist of traveling to the…read moreoffice for help and he'll come in no time! AWESOME SERVICE!!!

I lived at Windsor Sugarloaf for over 2 years and I'm happy to share my experience…read more Staff - the management team (previous and current) are professionals and seem to genuinely care about the residents. Parking - parking is generally not an issue but if you park between the building and the massive construction your car will be covered with soot every day. Parking lots were repainted last year and is billed monthly (see fees). Walking - this was one of the main selling points for me. The circular track that surrounded the green space has been destroyed so that an eye center can be built. Now the sidewalk ends in front of our property and creates issues with no sidewalk. Value - just like many places, the rent here is close to $1800 for a small 650 sq ft apartment. My rent was $500 less when I moved in and was raised every renewal. Fees - do not rent here without obtaining a fee sheet. You pay a monthly fee to park, to access amenities, for common area upkeep and common area utilities and also for trash pickup. These fees are mandatory and in addition to rent. Privacy - the layout provides a sense of privacy if you have the right u it on the right floor. Entry level (first floor) is best b/c you're on a slab, no stairs and your deck is raised. Find a unit with a 1 as the 2nd number. Safety - I felt safe living at Windsor Sugarloaf. The people are friendly and many have dogs. I never had a bad interaction with anyone in over 2 years. I had several packages disappear but believe that was likely a wrong address issue. Common areas - these are mostly underutilized from what I saw. The pool and gym are immaculate and maintained. The pet area had a complete makeover and is great for socializing dogs. Not so great - Be prepared for all manner of inspections. I had no idea there would be so many people coming into my apartment on a consistent basis. 3 fire inspections in less than a year, air filter change, light bulb changes, fridge filter change, smoke alarm inspections, dryer inspections etc.... I had people come into my apartment whether I was home or not at least every other month. This may be a concern for people living alone, with pets or if you're used to privacy. I recommend Windsor Sugarloaf as a family friendly rental option. The construction is an eyesore and the loss of the beautiful green space between the complex and the street is unfortunate and may be a factor for some people. There is an abandoned (yes, abandoned) building next door that used to house seniors with memory issues. No idea what will happen there but pay attention because that building connects to the complex via the back gate and walkway.

My experience dealing with Windsor-Sugarloaf has been good. I am pleased with the customer service…read moreI've received. Tia doesn't miss a beat either. She's professional, friendly and prompt. Thanks to the entire Windsor-Sugarloaf team for your efforts - they've been greatly appreciated!

I hate this place. I don't know much about Sarah but Tracy thinks grown adults are slow. She moves…read moreand operates vary unprofessionally and in quite a shady manner. Avoid this place at all cost. None of their ratings are above a 3.2 (if that) and I should've paid attention. Now it's like a battle just to pay rent as games are being played on their end and COURT orders not being followed. These people and this place is not it

terrible service, when you come for the first time to smile, and then they don't need you anymore,…read morethey won't help, they asked for the number and address of their head office, they didn't give the address of their head office, the rudest service

recently moved in, I love the environment of this complex! The people in it are great, and so is…read morethe staff in the office. I've been rather disappointed how quickly and cheaply these apartments were put together inside. There are so many issues. I lost count that I'm still trying to get fixed 3 to 4 weeks in and many of my appliances are still having issues that have either not been addressed at all, or partially addressed unsuccessfully and then never followed up on. No move-in clean was done, and I had to clean up all of the painters sawdust and everything else all over my apartment, which took forever and was very frustrating as they promised me it would be deplaned. Then they promised they would send a Cleaner in afterwards which they never did. I can see daylight (and actual people walking by ) between my door and the hallway, which is ridiculous! They came up and put some cheap weatherstripping on to fix the problem which is only partially did because the gap was so wide. There's big gaps between the floor boards and the molding that should be along the floor in the bathroom, which allows water to get under them, which is going to create a mold issue, which they disregarded. It's like that around numerous parts of the apartment, which is very concerning as I have mold, allergies and I've had a house remediated and know what causes it and knows how hard it is to fix it. One thing after another has gone wrong with this apartment since I moved in. Initially requesting to be moved to another apartment because that seemingly was easier than fixing all the problems with this one which I was initially denied, and then three weeks later after I was all settled in and had my apartment furnished, then the manager says oh you wanted to move we can move you... I wanted to move BEFORE spending three weeks around the clock, settling in! And I'm pretty sure she knew that. The hot water lasts about 10 minutes if I'm lucky I've had it turned up once and as long as it's not during peak hours, it might last 15 minutes now forget taking a shower at 6:30 in the evening. Feel lucky to get five minutes of hot water. The job on the cabinet doors on all of the kitchen. Cabinets was so bad that they are rough and jagged along the edges of them because they were too lazy to sand them down, so much so my guests comment on how bad it is when they are over here. So for luxury apartment living, this hasn't exactly met the standards I was hoping for. It would be nice if the icemaker and water worked on the refrigerator! It would be really nice if my washing machine didn't squeal and squeak super loudly through the entire cycle every single time and somebody could actually come fix it. It would be nice to take a shower along enough to wash my hair and shave my legs with hot water it would be nice not to have to worry about a mold problem beginning of my bathroom underneath the walls. It would be nice if I didn't see daylight between the door and the outside on both my patio door and the front door, but the property is nice! And the staff is lovely and so friendly!

Been living here for over a year and the issues are constant, elevator doesn't work, grills dont…read morework, gates dont work and the power was off for 4 days in horrible heat. Asked for rent reduction with no action taken. Love the management but the owners are another story.

Thanks to Bonnie, Lauren and Lindsey for your excellent work. Its such a pleasure to live in Siena.read more

Came to Siena to rent an apartment. Maybe our sportswear was a turnoff for Nina Aviles because she…read morewas rude and could not wait for us to leave. Granted, we arrived 45 minutes before close but she seemed completely disinterested in speaking to us or answering any of our questions! Your Loss Nina.

Old, dirty, termites, bed bugs, carpet beetle apartment! Once you become a resident the staff will…read morenever answer the phone and when they do they have an attitude. You will be forced to treat your own apartment because the lack of care they have for residence. I hate living here!

Recently viewed this property and Trai was amazing. He was able to give me a tour and I liked…read moreeverything I saw. Highly recommend!!

This is the best apartment complex I've lived in so far since I graduated. The property managers…read moreare always so helpful and there are many nice amenities. Being right by town center is a plus.

Something just keeps bringing me back to this community. Its so peaceful and the office people are…read morereally nice, The new maintenance manager actually explains things without sounding condescending. I really like the upgraded apartments so I'll be moving back soon.

I don't recommend this apartment complex. I toured it and really liked the place but I felt I had…read moreto keep calling the agent Kayla regarding information about the unit. I also feel the manager at this office isn't helpful at all. Overall I wouldn't recommend this apartment complex to rent.

Beautiful property and location! Team is very kind and helpful. Definitely recommend.read more

This place is horrible a pro is that there is a Kroger in walking distance but nothing else is a…read morepro when we first moved in there was dirt everywhere and cracks all over the place plus there were spiders in the closets. I have been living here for a bit and it's been pretty rough sometimes you can't even get in certain buildings when your phones dead you have to memorize a code. I would NOT recommend.

We have been staying here for a few months until we close on our house and the size of the…read moreapartments or Atleast ours is awesome! Love the patio and across from the pool! Very dog friendly and enjoy the nature trail. Are there flaws, yes. But in the grand scheme it is nice.

Bugs. Trash left out. Atrocious management / maintenance men. If you're a woman, they get verbally…read moreaggressive, rude and escalate if you don't submit(not to mention the persistent creepy staring). Bathrooms are ghastly as they dont clean and found mold under the grout