I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

Great place to get a boat or accessories from. From the sales guy, through the sales manager,…read morefinance department, and parts department, everyone was very friendly and helpful. I would highly recommend them for all your boating needs. Update: Jacob, our sales guy, has been terrific long after the sale. Thanks and hope people are coming your way.

Just bought a Cruisers Yachts from Iguana. Had great interactions from Steve at sales, Travis and…read moreBob in Service, and Joel as one of the owners. What a delightful experience. They knew the product and bent over backwards at transport and delivery to the East Coast. Top notch organization.

Brandon was fantastic. Great, prompt service at a great price. I would recommend Brandon and Motor…read moreMedic to anyone. Thanks Motor Medic!!

comes out promise of 100 to travel to my house and 100 to diagnose. First he says my utv has…read morenegative vacuum which is his claim why it doesn't start. He's gonna adjust the valves and should be good. Then says he seen some gunk in my carb but he doesn't think that's why it fails to run and mentions that the intake was partially open, ya know sucking dust directly into the carb. Which my complaint was it ran great then gradually got worse to the point where it didn't start. Doesn't clean carb just leaves my rig disassembled. He then claims it's the stator because my solid spark Doesent look blue enough, and that the stators for these things are really expensive. he looks the part up from his supplier right with me standing there and says oh i guess it ain't bad but ya 200 and something. I said to order it and he says he normally needs money down but since under 300 he's not worried about it. 5 or so days later they request money to order the part. I sent anyway plus the agreed 200 except the part had now got 100.00 more expensive still whatever. There's not a lot of mechanics at the lake so I just sent. Week goes by without hearing anything I contact the wife on their business page she says she has to check and blames the delay on me not sending the money that wasn't requested or required And then says he will be out in the next 2 days. She was then rude and condescending and I called her out on it, then blocks me from the business page of the business I'm dealing with. He eventually text me says the part isn't in from his supplier blaming the post office being shut down. The next week he still claims the part isn't in after some back and forth arguing he sends a snap of a part that's 12.00 range and I respond my part was 12.00. Give a dumb excuse then sends a snap of the estimated delivery of a stator if you order now, not an ordered part. I call him out on that and for the fact he's buy cheap knock pff parts from Amazon and being the only Amazon customer in the world that it takes a month to get what they ordered. I then tell him to refund my money and he says he'll bring my part. I'm not a mechanic and I certainly wouldn't use anything other than oem parts. More back and forth arguing and insults so I leave a review on Google and say if you refund the money for the parts you can keep the original 200 and I'll delete the review. He refused and then had one of his friends leave a negative fake review on my business that he had no affiliation with what so ever. He came to my house and broke my personal machine. And had them leave a review on my business. Then he seen I was bbb accredited and tried to leave a negative review on my bbb page, which they denied. Then later sends me a pic of a stator unpackaged because he didn't want me to see the brand. This guys is lower than low and his wife you see on here is just as bad. For 2 days they kept sending stuff like my birth year and calling me James instead of Jim as if they ciphered some secret code not being smart enough to understand Jim is short for James. Do not do business with these people they just scammers, I'm guessing the positive reviews they have are his buddies being he uses them to post negative reviews on people. Either way this has to be one the most insane experiences I've had at the lake and I've felt with a lot of bad businesses out here