Great service and a very good cut and color. Very nice place inside a spa. Meagan did a perfect…read morejob!!

Horrible, Meagan! Shame on you for ruining hair!!!!…read moreIn response to my complaint, she said. "Maybe you need help with learning how to style your hair." That was a patronizing way to not take accountability or responsibility for an extremely bad service that was provided. Maybe part of her issue is that her mother brought her 9 year-old son to the appointment to wait at the salon for Meagan to finish my app. He could not stop saying, "Why can't we go home now?" during my entire appointment!!!!! That is not an appropriate salon setting. What woman books a hair appointment and pays over $200 for a service and has to listen to a 9 year old complain the entire time???!!!! So unprofessional.

Love my holiday cut. Normally my hair is straight but wanted long layers w crazy curls and Jess…read moredelivered. She is a talented stylist and hence I have been going to her for years. Fun vibe at her salon too.

Best salon in the tri-cities area!!…read more Jess has cut my hair for several months and always takes her time to make sure it's right!! She also works around my busy work schedule, which is another positive! The salon girls are so sweet and friendly to talk to when you're there that you will feel apart of the family. Book an appointment you won't regret it.

If I could give Sam a million stars I would!!! I have never left a salon happy, UNTIL NOW! Thank…read moreyou so much, Sam! Conversation the whole time was great and my hair is AMAZING! Leaves me speechless how gorgeous it is. I needed a refresh and he went above and beyond!! I will be back, and don't see myself going to any other stylist from her on out!

Sam did my hair today ! I was very pleased with the style and cut . He was very professional and…read moremade me feel right at home.. I highly recommend him !

Misti Clawson. You are THE ABSOLUTE BOMB! If you need an awesome DO, here ya go! I had my long hair…read morecut off yesterday. She gave me EXACTLY what I wanted. All you need to do is show her a pic. Precise. All I can say is EXCELLENCE! Prices are wonderful! So are services! Hairbenders........you've got tough competition! You have no Misti! Trish W.

I got this last minute hair cut on a Saturday. I got an appointment with Misty, she is wonderful,…read morewe have great conversations and her hair cutting skills are amazing, it was a great visit.. Thank you again

Love this salon and the sweet ladies in there. Everytime I get my haircut I get endless…read morecompliments. Gingers done my hair many times and Meghan has done my daughter's hair and we've never been disappointed. The prices are fair for the quality of work.

Audra Frangipani has been styling my hair for 27 years! I won't let anyone else touch my hair. I…read morealways leave with my exact vision. Miabella salon is upbeat, beautiful, and very clean-the absolute best. Always professional. I appreciate that Audra is always keeping up with the latest styles...she is the GOAT!

I normally don't post negative reviews, but after exhausting every reasonable attempt to resolve…read morethis privately, I feel I should share my experience. I visited this salon for hair color and an eyebrow wax. My appointment lasted over four hours, and before leaving I was happy enough with my hair to thank my stylist and leave a generous tip of over 20%. The next morning, when I looked in the mirror, I realized my eyebrows had been waxed far too thin, and a significant portion of my right eyebrow had been removed. I contacted my stylist, who later acknowledged that she had taken too much off and offered a $15 refund for the eyebrow wax. Unfortunately, the mistake ended up costing me much more than that. I had a wedding that weekend and had to purchase eyebrow growth serum, eyebrow makeup products, and ultimately pay for microblading in an attempt to correct the problem. I then contacted the salon owner, hoping the salon would stand behind the service provided there. I was told that the stylist was an independent contractor and that I would have to resolve the matter directly with her. After my bank dispute was denied, I reached out one final time, explained the additional expenses I had incurred, offered to provide receipts, and requested a refund for the original service. Instead of working toward a resolution, I was accused of trying to extort the stylist. I was also told that if I shared my experience publicly, she would post a video of me leaving the salon happy and tipping well. For me, that video simply reflects what actually happened--I didn't discover the eyebrow issue until the following morning. I'm sharing this because I believe customer service is measured not by whether mistakes happen, but by how they're handled afterward. In my experience, there was no meaningful effort to make things right. Everyone can decide for themselves where they choose to spend their money. I simply wanted others to know about my experience. 'Stylist' Beth Bradley Owner Audra Frangipani

UPDATE: Okay I spoke to the owner Brandy today 2/1/25, and she actually never received my emails or…read moretext but she immediately rectified the situation. In my first review I raved about this salon because of the quality of our cuts and then we had a not so good experience but knowing the owner cares and guarantees to prevent this from happening to anyone else and apologized and gave us our money back and offered to fix it means that she does truly care about her clients. We will give this place another try and keep everyone updated. Brandy thank you for calling me. Originally I recommended this business but unfortunately after our last experience I will no longer recommend this business. My daughter 12 yrs old and her daddy went and had her cut there and my daughter came home crying because the woman who cut her hair absolutely butchered her hair. It was awful. I immediately reached out to the owner and said hey my daughter's hair looks terrible can we work to fix this, the owner never responded. I emailed and texted her. I know people will say your daughter should have said something while there well she is 12 and she didn't want to hurt the ladies feelings and didn't want her to get mad. I've reached out to the owner multiple times with no response. I ended up taking my daughter literally the next day to a different shop and we all stood in shock at the butchered cut The mane brand hair did on my daughter's hair. To this day the owner has yet to respond or acknowledge me. Do not get your haircut here!

I had an average experience at this salon. It was pretty quiet throughout the salon. It seemed odd…read morethat none of the stylists were engaging in conversation with clients. A beverage was offered, which was nice. However, there was no interest in the photos I brought for my new hairstyle. There was no questions nor conversation during the whole 12 minute process. Hardly a precision cut and it did not look anything like the photos I brought in... I would not pay that much for a cut from this salon again.

Monique did my hair for the first time here at Salon Bella Dona. She rents her own booth there and…read moreis thriving wonderfully. I previously had went to Stacey Johnson and the results I got weren't good at all and the amount I paid was terrible for a different service. So I gave Monique a try and all it took was showing her ONCE what I wanted and she did her magic. My hair looked better than it has in a very long time. 10/10!

Love, love, love!!! This was my daughter's and I first time here. We had a waterless pedicure and…read moreit was awesome! Lexi and Summer were amazing! Thank you so much for a wonderful experience! We will definitely be back!!