As a new resident of Hot Springs living at Beacon Manor, I've recently had my second internet…read moreinstallation completed by Resort Cablelynx--and the experience today was a complete 180 from the first install I had several months ago. From the moment the technician arrived, he was courteous, professional, and respectful of my home. His attention to detail and the overall quality of the installation were noticeably superior. He took the time to clean up, double-check the setup, and make sure everything was working properly before leaving. Compared to my initial experience, this was a much more positive and impressive service call. The installer represented Cable Link in the best possible way--excellent manners, thorough workmanship, and pride in doing the job right. Highly recommend this technician and hope Cable Link continues to send more like him. Thank you Christopher T

They could improve on quality and value. They could credit customers when our internet has been out…read morefor an hour or more. Why should we pay for what we CANT have! It crashes several times a month!. I'm pretty sick of them!

My cell phone had me trapped in unwanted ads. I couldn't get to what I needed because of constant…read moread pop-ups. Danny found and eliminated the problem in minutes.

Very arrogant and rude to customers. They go through your computer and install unnecessary…read moresoftware that they make $$ on. If there was a lower rating I would have given that.

We have recently retired here from DFW. The internet providers available in our area is just…read moreridiculous. We have no options other then Wirelss for internet without using satellite. I don't know if it's because of this we pay for such poor quality, to then call for help and try to resolve issue... "it will cost you if we find nothing!" Don't even get me started on the unprofessional install. So frustrated!

Ridiculous prices, slow speeds, and they have routine 'downtime' without the decency of lowering…read morethe bill. The contract is absolutely draconian, any legal trouble you have with them has you paying their court costs, as well as poor repair services and harsh penalties.

The stinky disgusting ginger that works here just charged me $20 to port my numbers and then they…read moredidn't even port lol

Nic at the Albert Pike location in Hot Springs is awesome.. Great customer service, helpful and…read morevery knowledgeable..

I will update this later but synopsis first (See DirecTV review):…read more 1-Unhappy 2-Dumped DirecTV 3-Got Dish 4-Happy

Went to Albert Pike Store they told me to go to central location. Total hour wasted time. Didn't…read moreeven get to return phone.

Just beware of Verizons add that says they'll trade any phone any condition? Not true! Wife and I…read morehad galaxy phones (2 years old) and the batteries were separating and they would not let us trade in. Manager tried her best even calling corporate but they would not take them. We even threatened to take our business elsewhere and the person at cocorporate said that was fine. Bad advertising.

In reference to this company's sister company, Arkansas Airwaves LLC, an internet service provider…read more Took our deposit money without providing service. Many excuses and stall tactics. After acknowledging they could not install the service, they still failed return our deposits after many, many promises to do so. Their business phone number is a cell phone and they will block your number to avoiding speaking to you. After 9 months we had to take them to court. They failed to appear, however the judge heard our complaint and we received a judgement. It's been more than a year and still no refund payment nor have they responded to the court. I am aware of other families who gave more than the $548.48 we paid them and they too are without service or contact. I would not advise giving them a dime regardless of their promises. System will not allow me to rate a zero.