Went to Performance for lower back concerns. The place was clean and bright. And half my time was…read morespent with the senior physical therapist, the other half with the assistant. But charged for the full hour under the senior therapist. Prior to starting, I had requested on several occasions statement/bills for services I had since I was out of network and wanted to pay as I go so as to not rack up a huge bill at the end. I had done this through email with the administration and with the front desk. I was informed that statements/bills were issued at the end of the month. I also was asked for a credit card too. Next thing I know, my credit card is charged and I have no bill of service. Supposedly, my account stated that I requested no bill or statement. Patently incorrect. Long story short, I was disappointed with the business model and to some extent the care I was given at Performance Optimal.

Physical therapist was very good however after 30 minutes you are passed over to a very junior…read moreperson for the remaining 30 minutes. You are charged for a full hour with the physical therapist (senior person). Very disappointing that this is the way they work......not going back

Came for ACL Rehab... Now I Actually Enjoy Exercise…read more I came to Evolution Physical Therapy and Personal Training in Norwalk for ACL rehab... and somehow ended up becoming a person who actually enjoys exercise. I first started with ACL prehab before surgery, and then returned for post-operative ACL rehabilitation. What immediately stood out about Evolution is the true one-on-one care. Your therapist is focused entirely on you - your injury, your progress, and helping you get back to living your life. Working with Nick helped rebuild my leg strength far beyond what I expected. Somewhere along the way I realized I wasn't just recovering from an ACL injury, I was actually getting stronger overall. So yes... the person who once described herself as allergic to exercise somehow ended up continuing with personal training at Evolution. Nick has a rare ability to meet you exactly where you are and help you get stronger from there. After months of working with the team, the progress has been incredible. I'm stronger, more mobile, and more confident than I've been in years. Choosing Evolution was one of the best decisions I made during my recovery. One of the things I really appreciate about this clinic is the environment. During sessions I see people recovering from all kinds of injuries and conditions, and watching their progress is genuinely inspiring. I also see a lot of people coming in with knee injuries and sports-related injuries, and it's amazing to watch them get stronger week by week. It's clear the therapists here are specialists who know how to guide people through recovery and back to living fully. The whole team is knowledgeable, compassionate, and genuinely fun to be around. They care about helping you heal, but also about helping you stay strong long after recovery. If you live in nearby towns like Westport, Weston, or Stamford (really anyone in Fairfield County), Evolution in Norwalk is absolutely worth the short drive. What started as injury rehab turned into something much bigger for me.

Very professional. My therapist Nicholas stands by me as I do certain excercises which gives me a…read morefeeling of security. I'm concerned with my balance and posture at my 'advanced' age. Nicholas has given me excercises to do at home, which also helps. I'm very satisfied.

The most conscious & talented PTs I've experienced. All the equipment, and never the same full…read moreprogram as they progress your rehab. Great open room as well.

This is the third PT place I've tried and by far, the absolute best! I struggle with medical issues…read morethat are "invisible" (EDS, fibromyalgia, CFS, mitochondrial dysfunction), which oftentimes cause medical professionals to write me off and treat me disrespectfully. One physical therapy practice treated me like I was just there to get pain pills, though I've never requested any pills whatsoever. Nancy and her staff at Access are fabulous. No one at Access has ever treated me with anything less than respect. I'm in my fourth month here now and I know they believe in me and just want to help me progress as much as I can. Nancy has even shown me some new therapies that I think are helping. They aren't afraid to make me work to feel better and I get much better results because of it. Access Westport Ave is heads and shoulders above the rest. Thank you Nancy, Jason, Kay, Kelly & Nicole!

I just finished physical therapy at Innovative Rehab with Ralph Antonacci…read morefor a torn rotator cuff (two tendons) bicep tear and torn labrum and I am delighted with the results. The whole process far exceeded my expectations, as I am 76, and did not know how it was all going to end up. My strength and range of motion is almost back to where it was before my injury. Everyone at Innovative is very professional and cannot speak highly enough about Ralph and all of his team.

My name is Karin Quinlan and I have been a patient at INNOVATIVE for four months after my cat…read moreswatted me and I fell on the floor and fractured my shoulder severely, and I write to tell you what an awesome job your team has done for me, and that even though I have a way to go to recover, I have already come a long way with the pain and healing, thanks to the great therapists and staff that I am working with at your organization. My lead therapist is Alexander Torres who is an exceptionally bright and very kind young man. My parents were both physicians and they taught me a lot about medical care, and Alex possesses so many of the crucial qualities a great doctor should have, which makes him an outstanding example of the BEST in his work. INNOVATIVE is truly blessed to have him as therapist, leader and a friend on their wonderful team. Another therapist, Nick Guarcello, an associate with Alex, has also worked hard to improve my condition and his medical knowledge and kind, cheerful personality have been essential in my progress. Also, Andrew DeFranco, an aide to Alex is an energetic, intelligent young man who has been available and has done a great job working on my issues. And last but not least, Christine, the sweet, very helpful receptionist is a great, very pretty asset to the image of your company. I am moving to Austin, Texas tomorrow which is a difficult change, but necessary for me, and I will truly miss INNOVATIVE and I just had to thank you and your team for your attention, expertise and medical wisdom and if I return to this area some day, I will be there right away. Best of luck, great success, and much love to you and your outstanding company and its members.

I went to performance optimal health for PT a total of seven times and immediately after I said…read morethat was enough I got a series of charges on my credit card totally over $2500. They had not previously disclosed the extraordinary cost (the therapist juggles multiple clients at one time and they bill each client $360/hr) or the fact that insurance would cover none of this expense - zero dollars. Their billing practices are borderline criminal.

Physical therapy just doesn't get any better! They have an incredible, and unusual, overall…read moreapproach to treatment. Madde is a great therapist and all PT aides are knowledgeable and personable. This is now the only place for me.

Communication, organization and technique are excellent. PT expert Kevin B. is the best. I highly…read morerecommend this healing environment to assisting your pain management journey.

They are amazing!! I've done physical therapy elsewhere and I've never had such a positive…read moreexperience like this before. I mainly worked with Kevin though I did work with Cassandra and Aleko a little bit too. All are incredibly nice, personable, super knowledgeable, caring and attentive. My recovery from shoulder surgery has gone very well and I know it it's because of the care I received from Professional Physical Therapy of Norwalk. I highly recommend them!

I have been seeing Hope Bove, one of the owners, on and off for over two years. Originally, I came…read moreto see her with a chronic, degenerative disc disorder that had caused me a significant amount of pain for years. I had literally seen seven physicians and thirteen physical therapists before meeting Hope and Dr. Stu Steinman. I had been told by previous practitioners that I would never run again and that I would likely be in some level of continuous pain for the rest of my life. Since beginning treatment with Dr. Steinman and Hope (who are conveniently located in the same building in Norwalk), my back pain has been diminished to almost nothing. I exercise two to three hours per day, including running, without pain. Hope is a phenomenal physical therapist who cares deeply about her patients. She is intuitive, thoughtful, innovative, hardworking and demanding (and I say demanding as a positive, because if you truly want to get better, it takes work). I recommend her to anyone and everyone I speak to (who might have a need) - so it was imperative that I write a review here as well.

I have been to probably a dozen physical therapists over the years and Brian is absolutely the…read morebest! He is a master diagnostician! As an example, I went to him a few years ago because I was feeling that my quads were weakening as I worked out instead of getting stronger. The more I worked them the weaker they got. He did a bunch of mobility tests and figured out that because of a hamstring injury 2 years prior I had adjusted and wasn't properly using my hamstrings and gluts. (It had been so long that I'd forgot I'd injured them until he started asking me about it...) He taught me some simple exercises to retrain my muscles and within weeks I was back in business. I've gone to him several times now over the last ten years and I am continually amazed at how skilled he is. They now use an app that shows me exactly what the exercises are and so I have easy access to them when I get home and I can make sure I'm doing them correctly. The team is incredibly professional and helpful (Thank you again for your help, Ali!). I've been to other places where they used stim so much it burned a hole in my leg. I've been to places where they are working with 4-5 people at a time and you wind up sitting around waiting. I've been to places where they do all kinds of different things but I don't get better. These folks are far and away the best. Don't waste your time anywhere else.

Dr Rosen is an amazing chiropractor and person. His treatment includes trigger point therapy which…read morein addition to his chiropractic adjustments has helped me tremendously. He is very accommodating and respects my time. And...he never rushes through the treatment. If he can help you he will tell you and more importantly if he can't he will send you to the right place. I can't say enough!!!

Dr Rosen's approach has not only removed my pains, but also prevented them from returning…read more He has a unique treatment method along with an understanding and empathetic table side manner.