I walked in and was greeted with a smiling friendly face. Erik Chagnon let me know he was available…read moreif I had any questions. I ended up having many. He filled me in and was very knowledgeable. He was not pushy and listed to my needs. I told him I would think it all over and come back. He supplied me with a brochure and a phone number to reach him to ask any more questions if needed. I thought it over and decided to go for it. Went back and Erik hooked me up with everything I needed. He showed me all options and never pressured for the upsell which is something I hate. He was thorough and thoughtful. The selection was great! All different types for what you are looking for. The value is great and they were offering a great financing opportunity with 0% interest for 60 months!

I have a Tropitone fire pit I've owned for about 10 years. This company makes a quality product…read more It's not cheap but it's worth the price. It gets a lot of use with all the grandkids swimming all day (almost every day) in the pool and then roasting marshmallows over the fire pit in the evening. Recently, it developed a small leak in the pilot tube. It's a 12 inch aluminum tube that connects the LP valve to the pilot assembly. It should be an off the shelf product. You can buy these for any outdoor product that runs on LPG. A 12 inch tube with the fittings sells for $10 to $20 on line or at any Home Depot. Tropitone chose to use one in there fire pit with a different size brass fitting on one end. It can't be found online so I called California Home Spas & Patio to order one. I spoke with Ana about ordering a replacement. I gave her the model number of the fire pit and e-mailed photos of the tube and the connection points on the unit. A week went by, I called again and was told she would call Tropitone and get it sorted out. I didn't get a call back from her. Called again and got the same result. After a month of waiting, I drove there and spoke to Ana. The first thing she said was that she had been thinking of me and was planning to call. Then she told me that Tropitone had changed ownership and that a lot of their staff had left the company and that the new employees were not very knowledgeable and followed with a few thinly veiled racial slurs about them. She finally called Tropitone, spoke with a parts person and got the price. I waited for a month and it took her less than 5 minutes to get all of the information. I wasn't happy that I had to drive there to actually get some help, especially when it could have been done with a phone call. She said she could order it and have it shipped directly from Tropitone. Then came the cost. $200+ dollars plus shipping. I thought she was joking...she was not. I asked if there was a mistake. It should have been no more than $20. She had no answer; she just wanted to know if I wanted her to order it. She finally offered to talk to one of the people in their parts department for me. She came back, holding the entire assembly, including the pilot tube and explained that Tropitone doesn't sell the tube, only the whole assembly. I'll never buy another Tropitone product again. They don't talk to customers and work through their dealers. There's no email of phone number on their website. Trying to sell me a lot of parts I didn't need just to get a 12 inch tube with stock brass fittings is price gouging. I'm more disappointed in the lack of any customer service from California Home Spas & Patio. I would have never got another call from Ana. They love it when you buy from them but when you walk out the door, you're on your own. I found what I needed on Amazon Prime. It's the same thing Ana tried to sell me for over $200. I bought it from Amazon for $37.98. I saved about $200 and my fire pit works fine. My recommendation is to stay clear of California Home Spas & Patio and Tropitone.

Went in today to identify an old faucet stem. Although they didn't have the part, Andy R. (from the…read moreCerritos store) kindly and diligently looked up the correct part number. Once he identified the part he setup a bid for me to comeback and purchase it right away for quick delivery. Thanks Andy!

I have used this Ferguson location twice now to get plumbing parts and service and knowled was top…read morenotch. Super friendly and helpful. Shout out to Alex that not only got me the right faucet valve part I needed but also told me that I I need to flip a cam on the valve because the valves comes set for hot and you have to make this change to make the faucet handles turn the right direction which I had no clue. This is my new plumbing hardware store!!

I couldn't be happier with the service! Dennis completely restored my sliding screen door by…read morereplacing the damaged screen, worn-out rollers, and broken corner connectors. The quality of his work exceeded my expectations, and the door operates better than ever. Friendly, honest, and highly skilled. I will definitely recommend him to family and friends!

Always top-notch service here and you don't have to go looking for someone to help you. Almost as…read moresoon as you walk in, there's someone who asks if you need help finding anything. They have bolts, nuts, screws, mollies, gaskets, O-rings and all sorts of hardware, some which the big box stores don't even carry. And you can buy your needed quantity without having to buy a box of 50-100. Came by yesterday to return an item which didn't fit and asked for help with a screen door. Was given a good referral, given they didn't provide the service there. The very impressive young man then showed me to exactly the brand of concrete crack filler thatI was asking for, which a professional at work suggested that I purchase. I've been shopping here for years and find that they have what I need most if the time. They even carry an impressive selection of Yeti products, a good garden section, a decent camping section, Egg-brand bbqs and a huge selection of bbq rubs and sauces. It's like going to a small-town Mom & Pop hardware store with a great selection of products.

Had quick and efficient service on Saturday. A special acknowledgment to Devon for being friendly,…read morehelpful and making my experience 5-Star worthy.

I called Dunn Edwards in Long Beach because I'm looking for paint for my house. A very kind and…read morehelpful gentleman walked me through making an appt with the professional Color Advisor, Damien Fern. I met with Damien for a color consultation- free of charge. Damien is amazing. He's so knowledgeable about colors and what colors match. He is also so kind and patient. After I chose some colors, I sent him a picture of my house and he digitally sent me what my house would look like w those paint colors. Wow!!! It was so wonderful. I highly recommend Dunn Edwards Store in Long Beach. The employees are amazing. Thank you Damien for helping me with my house colors.

Was in town for my Aunt's funeral service over the weekend...my Mom and I were hanging out looking…read morefor a replacement COUSIN IT plant to replace one that I had that didn't make it. As I live in Northern California (Crockett), I tried Armstrong here hoping to score a plant. Talked w a guy who said that he was sold out of the particular plant, and I was sort of bummed, but accepted the fact that after trying another vendor, no luck would be on my side. After noodling around the store for other cool stuff, I get this "Hey!" and low and behold he found 2 Cousin It plants for me! I was surprised and happy he found them! He went out of his way to look for this particular plant and let me know that they had them! I went home happy and just stoked that this kind of customer service STILL existed in this world! Bringing home this plant back to Northern California was truly something as I had someone who cared enough to make my inquiry happen!!!

Wow!! What a gem of a place . Private parking lot …read more many varieties of plants for outdoor and indoor. Some selections of hard to find fruit trees blood oranges, purple guava , pomelo . Good selections of citrus fruit trees like finger lime, kaffir lime and lemon, lime trees. Woah !! The selections on vases are impressive, different sizes to every color imaginable. I was in the market for roses specifically a climbing variety, I only saw one yellow type. Maybe will stop by again to see if they stock more in the future. Besides the vast selection of supplies of garden furniture, plant food , vases and plants. I honestly think they need to also work on welcoming their customers. I encountered three different employees not one made an effort , a little acknowledgment with a hello , how can I help you, let me know what you need help with, Can go a long way.

Sherwin-Williams (founded in 1866 by Henry Sherwin and Edward Williams) continues to be the premier…read morebrand in paint and you will pay a premium for this. Monday was the last day of a 40% off sale on paint, so my wife insisted on coming here to get more paint in preparation for some more work on our condo that we will need to do in the future. I've always bought our paint from Home-Depot or sometimes even Menards, but I guess Sherwin-Williams and Benjamin Moore (founded in 1883, now owned by Berkshire Hathaway) are considered the best paint brands and I found a reddit thread about opinions on the matter. The store is located by itself (no other retail stores within walking distance) with its own dedicated parking. There were contractors who were there to get supplies, but the store wasn't too busy. The front clerks were very helpful, helping us to match paint colors, and we were on our way. Even with the discount, 2 cans of paint, a brush, and roller cost over $150. I guess we will see how much of a difference the brand makes.

I feel the cost for the products here far out weigh the worth. I think Home Depot is cheaper for…read morethe same quality in the long run . Also the staff wasn't very knowledgeable of their own product.

September 19,2025 Been driving by this store for a while…read more My wife commented: why are we buying all this paint at The Mega stores?... when a small neighborhood store is so close. Hmmm First Viz & purchases The store is spotless, and VERY well stocked.. It has an Ez access parking lot.. ( compare that to the local Mega Store parking) Bottom line: The competent Customer service gal had several of the competitors' color palette ...which enabled the Color match specialist to : A) mix a Color that my wife wanted. B) mixed / matched an OLD ( age 2010 ) color. C) wife said : these prices are good= get more paint for later= bought an extra gallon of Semi-gloss color( Greek Villa) for Trim. Sherwin-Williams @7& Termini has earned our business Highly recommend

David was so helpful when I needed to select my paint color for the bathroom! Clean store and great…read morevalue for the quality.

Great service. Better & easier than buying a Toto toilet on the internet. Once you know what you…read morewant, they often have in stock and can special order stuff too. Have all the supplies.

I love the fact that if the sales people are busy you can press 1 and they transfer you to the head…read moreoffice where someone picks up and can price and check stock at your store. They always have a large inventory and have what I need instock. I've had to purchase 2 different oddly shaped water heaters that they had at the store. The large chain stores never have odd shapes.