There is a disconnect between the Springside location and the entity scheduling appointments at…read moreChristiana. Springside primary care is accepting new patients, the contact number for appointments says they cannot schedule appointments for new patients. This needs to be addressed

Established patient of this practice for close to 4 years now. In that timeframe, I met with my…read morePCP, who ended up leaving, a total of 2-3 times. With a crazy work schedule (rotating nights/days at a hospital) I've had to reschedule an appointment or two. The most recent appointment was cancelled by the practice due to my PCP leaving. So having said that, I was met with one of the most inconsiderate encounters with Veronica, who I would assume is a front desk employee, over the phone while scheduling an appointment for the first time in over 1.5 years. Whenever scheduling appointments I have a sticky note handy to write the info down so this is a direct quote from Veronica: "well young lady you have cancelled three appointments and have no showed one so are you sure you are going to show up to this one?" *continues to go off on a tangent* If only I could convey her tone through this post you would understand my bewilderment. There have been no instances where I have "no showed" and quite frankly, you never know why people need to cancel appointments! Mind your business and keep your comments to yourself if it doesn't affect you! These are trying times with overworked/not enough physicians, which is the reason I have no where else to go at the moment. Encounters with just your front desk/scheduling staff can influence people to take their business elsewhere.

This morning I threw my back out and by the afternoon I was in writhing pain. My primary care…read moreoffice was closed at this point but I needed help. I found Apollo Walk-In Clinic on Google and called them to see their wait time. The friendly receptionist answered the phone and said there was no wait time. So I promptly drove over and started my initial paperwork. I was seen shortly by the nurse practitioner. She said was so helpful and thorough. She was a breath of fresh air! Not your average experience at a walk in (at least in my experience). I was given great care this evening. I will definitely recommend & be back!

From the owner: "At Apollo Walk-In Clinic, we prioritize your health and well-being. Our team of experienced…read moremedical professionals is committed to providing high-quality medical care in a welcoming and comfortable environment. We are able to quickly and accurately diagnose a wide range of medical conditions. We accept all major insurance plans and offer short waiting times to ensure that you can get the care you need without delay. No appointment is needed - just walk in and we'll take care of you. We are located near the PNC Bank."

Have received wonderful care at this practice! Found Hollie Cacace to be professional and…read moreknowledgeable. Would highly recommend her.

From the owner: Family Nurse Practitioner, Medical Weight Loss: GLP-1 Semaglutide, Tirzepatide,…read moreSupplements/Injections, Lipo+, Peptides, Phentermine, IV Therapy, Functional Diagnostic Labs, DUTCH hormone test, Hormone Replacement Therapy (Men and Women), Concierge Services Medical Care, Comprehensive Wellness Consultation, Medical Cannabis Certification, Health/Life Coach, Assistance with Medical Paperwork (Pre-op/Post-op appointment, FMLA, STD, Sick Leave Note, Leave of Absence letter, Return to work, Medical Clearance, Diagnostic orders/referrals, School/Sports physical, etc.)

The customer service is horrible. I was on hold for 30 minutes. A representative finally pickup and…read moreplaced me on hold without acknowledging she was doing so. After 2 minutes I was directly connected to provide a survey. Of course they were rated zero. They are trying to bill for services already paid seven months prior.

care was great. I saw 4 medical assistants who were knowledgeable, easy to get an appt. was seen…read morewithin 5 minutes.

Today was my first appointment with Dr. Chaudhry. It was quick and painless to make an appointment,…read moreand the receptionists were delightful. I have had zero luck finding a primary care physician in Bear and I am thrilled to find this practice! The office is clean and spacious. I was greeted promptly and taken back to an exam room very quickly after finishing my initial paper work. The doctor came in and did her assessment and I was completely blown away by how honest and personable Dr. Chaudhry was. She was extremely knowledgeable and I appreciated her saying she wouldn't prescribe any medication that she wouldn't give her children. She is very in-depth with her patients and leaves no stone unturned while asking the necessary questions to properly diagnose. I brought my daughter in the same day for a sick visit to be seen by her husband, pediatrician Dr. Nazar. He was equally wonderful and knowledgeable and I look forward to bringing her back to see him. There is nothing like bringing your child to a GREAT doctor. I'm very pleased. The entire experience was the best and most refreshing doctor experience I've ever had. I would absolutely recommend this practice to anyone who lives in New Castle County!

This place sucks. Their communication is nothing less than terrible. If you can steer away from…read morethem. They rush everything, and leave you with more questions than answers. If you have HMO insurance please communicate with your insurance provider prior to each visit because the system tends to somehow 'change your PCP'. If you stop in for a referral for a specialist, be sure they do not provide you with an expired referral number. Also be sure they don't overcharge you if you have a copay. Know how much your copay is going in. COMMUNICATE WITH YOUR INSURANCE PROVIDER before stepping foot in here because again, they will schedule your appointment and wait until you arrive to tell you information is missing and you can't be seen. Today was my last time coming here.

So I started seeing a therapist to improve my mental health recently and it started to really help…read moreme and i was enjoying it but the past month has been the experience from HELL. The staff is incredibly rude and unprofessional. There is no communication what so ever. They honestly just lack basic kindness overall. From being ignored, phone calls not returned, literally hung up on, interrupted.. i can go on and on here. And the therapist herself hasn't reached out either so she's just as acccountable. 10/10 would NOT ever use these people. It makes me truly concerned for others struggling mentally, no one should have to deal with these types of obstacles while trying to better themselves.

From the owner: Individual and Group Therapy, Psychiatric Medicine Management, Psychological Assessment…read more Please note that this location (90 Blue Hen Dr.) is used only for administrative purposes.

I have been trying for 3 weeks to obtain a valid receipt for the services…read moreperformed by them. They have ignored my phone calls for weeks now. Don't understand how they can stay in business. Joe K.

My family is going through a financial hardship. We lost our healthcare. When making my appointment…read moreI informed the woman of this. She told me what the appointment would cost without coverage. I agreed but said due to the circumstances I would need to be billed I couldn't pay it upfront. I was told that would be fine and the appointment was scheduled. When I arrived I was denied care because I did not have the payment, that I was told I wouldn't need. If you need mental healthcare find it elsewhere, these people clearly don't really care if your in crisis or not!

They are professional, personable, knowledgeable, and friendly. It's the perfect combination to…read morecreate a relaxed atmosphere within which to receive healthcare. Dalton and his team are the best!!!

I just can't say enough about experience with Ivy Rehab.The staff is exceptional. Exercises were…read moredemonstrated and explained to make sure expectations were met so that forward progress is always attained. The facility is kept immaculate. Tables and equipment are constantly being disinfected to help stop the spread of Covid-19 meeting or exceeding guidelines. The staff at the Pencader Plaza location were helpful and friendly. They really make you feel comfortable. Thanks so much to Dalton and Jamie. JiPatchell