Highly recommend Advance Family Care!…read more First, I have to give a shoutout to Eva, who runs the front office. She is always so friendly, welcoming, and helpful, and she really makes you feel comfortable from the moment you walk in. The doctors at Advance Family Care are wonderful as well. My visits never feel rushed, and I truly feel like they take the time to listen to me and address my concerns. I also appreciate being able to reach out when I have questions without having to wait weeks for a response, which can be frustrating with other medical providers. I feel heard, respected, and genuinely cared for. I'm very happy with the care I've received and would definitely recommend Advance Family Care to anyone looking for a provider who truly takes the time to care for their patients.

I am so grateful for Advanced Family Care - it's definitely the finest quality care I have…read morereceived, whether its to get me in to a booked up GYN or physical therapy and to be able after 2 yrs on my own trying to get my fibroids surgery, the concierge services is by far the best!!! My health is being taken care of well, I like the one on one and not being rushed - the services is just so personalized with attention to detail! Thank you Ms. Banfield!

On April 15, I had an endoscopy and colonoscopy. After arriving my assigned time, 10:30am, I was…read morecalled almost immediately. Staff was most cordial and signed me in. My nurse, Liz, was a delightful young lady, who made me feel so much at ease as we joked about a few things and her experiences in the city. My anaesthetist, Christine, Continued to make the experience a pleasant one as she explained what she would be doing. Rachel was the nurse in the procedure room and was just as pleasant as the rest of the staff. Of course, Dr. Corso, who performed the main attractions, is just the best. All said, most professional staff, I appreciated and thank you for making this experience a pleasant one. If you follow all instructions given, the procedures go smoothly. Your center even sent a "check on me" text and email to be sure all was well. My thanks to all of you! Have a pleasant day!

Absolute BEST place for colonoscopy. Bedside manners are top notch. Expert in their craft…read more Immediate results review. My husband and I will go nowhere else going forward. Shout out to the ladies at the front desk who checked us in. Shout out to all the nurses and care staff: Michelle and Cara who prepped me and took care of my IV, Cindy the anesthesiologist and Cindy my discharge friend. My husband and I appreciate you all!

Dr. Willey is the Best Doctor in the area. Her care quality and attention to detail is just one of…read moreher wonderful traits. The Doctor's staff is also one of the finest as they care about excellence also and are capable to help with the patient's needs. Office atmosphere is soothing and relaxing. Thank you for your special attention. Dot Enney

Dr. Willey is in a class by herself. I have not had experience with her two partners so I can't…read morecomment on them, but I suspect they are very good as well. The staff at this practice is excellent. Dr. Willey herself is an outstandiing physician. She is friendly, attentive, candid and compassionate. She uses a conservative approach in treatment: Starts at the least invasive approch and moves from there as circumstances demand. She has a superior educational background and medical experience. I cannot overstate how fortunate I have been to have Dr. Willey as my physician for 9 years.

Looking for a doctor that really cares? Then this is the place for you! I had been going here for…read moremany many years before the office switched over to MD VIP. I was skeptical when they did and didn't want to pay the fee so switched offices. Big mistake! There is no another office that cares as much! In fact during the time I was at another office I had a mystery illness that the other office couldn't solve (and in fact I am positive they didn't even believe what I was saying). After a year and a half of this illness, I decided to switch back because I knew how good the doctors here were. Dr Amick spent hours with me going over everything that had occurred and spent many hours on his own researching possibilities. After a few tests and just 2 or 3 months he diagnosed me and solved the problem! Dr Amick is a fantastic doctor. He cares and also helps educate you on what's going on, never trying to talk over your head. The office is clean, everyone in the office is super friendly and they never rush you so that you actually get excellent care. It's such a great feeling when you have a doctor like this!

I moved my mother up to Delaware from SC 2.5 years ago and took over looking after her health care…read more She is 86 now. I wanted a concierge service so I could deal with issues quickly as my mother was having mental decline due to vascular dementia. Dr. Maged and the staff have been wonderful over these last 2.5 years. Often my mother would complain of something and - if it was not an urgent issue - I'd leave an email with the MDVIP service. Dr. Maged would follow up with a phone call within 24 hours and either (a) talk things thru with me or (b) schedule an immediate visit for the next day. I have called the office with an urgent need first thing in the morning and the office always found a way to fit us in that day. My mother's mental decline has made for some difficulty with her as a patient - but Dr. Maged and the staff - always took time to listen to her and reassure her. They have been a wonderful support for me in caring for my mother and I would not change a thing. Dr. Maged is retiring and he took careful time and planning to introduce my mom to his replacement Dr. Crowe. We look forward to the same support, service and understanding as a patient at Internal Medicine Associates.

Dr. Winter and his nurses are great! Check-in and Check-out is great!…read moreHowever, don't hold your breath waiting for a reply from billing on your account or from whoever handles refill requests from your medication plan (like CVS Caremark). I've left 4 messages (you can never get someone to answer the phone) about a bill and needing an account review - no reply to any of them, and every time I try to go through another department I'm transferred to billing. Forget refill requests from providers. They're never processed on time and I ALWAYS have to be the go-between and call the practice to have them reply to the request. I'm told these things are handled by the same person. Not department, person!! And this incompetency has continued for many YEARS. This is unacceptable. I would give this practice 5 stars if these issues would be addressed.

Great staff and service nice building everyone was helpful and process went very smooth no…read morecomplaints.

I have been a patient for many years. They are caring,, respectful, always follow up, and very…read moreprofessional.

Don't come here if you don't want to be extorted and ignored. I've been on the same antidepressants…read morefor the last 5 years. Went in to see BLESSED for the first time, and she thought it was appropriate to completely remove that medication, and force me to come in for an annual exam to get back on it. After I came in for the annual, she further demanded a follow up NEGLECTING TO TELL ME she would NOT be refilling my life-saving medication. After calling the office, I was told I would have to pay another $95, on top of the $166 from the annual exam, if I wanted to have my prescription back, which again, KEEPS ME ALIVE! not to mention the entire time I've been at this practice (was seeing Dr. Rutledge before BLESSED, she wasn't any better) my severe stomach pain, joint pain, nausea, GI issues, and urinary incontinency have been completely ignored. I was just going to move on to a new practice, but not that they're literally holding my medication hostage, I thought the world should know.

I was at Urgent Care yesterday because I couldn't get an appointment with my doctor. I had been…read moresick with a virus for a week and still not doing well. I was seen right after I finished the paperwork that they needed. Great staff They were concerned and thorough. I would recommend going here.

Ive been to this urgent care twice previously with my son who has autism and can sometimes have a…read moredifficult time being examined or treated. Both times the staff were absolutely amazing with him patient, understanding, and accommodating. Because of those experiences, I felt comfortable bringing my 19-month-old daughter here today. My daughter is medically complex and unfortunately we weren't able to get in with her PCP. I was trying to avoid an unnecessary ED visit for something relatively minor that could be treated with an antibiotic ointment. As always the ladies at the front desk were warm, kind, and welcoming. They explained that because of my daughter's medical complexity, they needed to ask the doctor whether he was comfortable seeing her, which I completely understood. Unfortunately, my interaction with the doctor was very different from the experiences I've had here before. He explained that he could evaluate her but couldn't guarantee treatment, which I also understood. My issue was not with him setting that boundary, it was the way he communicated it. While speaking to me, he began clapping his hands for emphasis and explaining things in a way that felt incredibly condescending, as though I couldn't understand what he was saying. His words, tone, and body language came across as harsh and dismissive. As the parent of a medically complex child I'm very familiar with the difference between urgent care, primary care, and emergency care. I wasn't asking anyone to treat something outside of their scope. I just wanted my daughter evaluated for a relatively minor concern before automatically taking her to the ED. I'm disappointed because the rest of the staff and my previous experiences here with my son have been wonderful. Unfortunately, based on today's interaction I would hesitate to bring a medically complex young child here again. If your child has significant medical needs, I would recommend going directly to their PCP or emergency department rather than risking an experience like ours today.

Numerous communications issues including a physician lie when trying to cover for his…read moremiscommunications. Had appointments made for me and never told about. My last communication was attempting to talk to the practice manager about the problems I encounter. First the staff got indignant with my request, followed up with the practice manager not even following up my request to discuss. Obviously they are not interested in improving their professional services.

Excellent communications . Had appointments made for me and was advised several times about it…read more The cardiologist and vascular surgeons are top notch !!