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    Exclusive Motors

    3.0 (4 reviews)

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    7 months ago

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    8 years ago

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    Schicker Ford of St. Louis

    Schicker Ford of St. Louis

    2.2
    (108 reviews)

    I called the dealership to schedule service for the 2019 F250 I had purchased new from the…read moredealership years ago. I had new tires put on my vehicle and Ford will not reprogram the ODB2 setting for tire circumference. This is Ford policy, they refuse to calibrate Odometers. I understand the policy what I do not understand is why the person I was talking to felt it incumbent on himself to treat me with utter disrespect. I was asked, "why would you want to put out of spec tires on your vehicle?" in response to my question, "why would Ford not want me to have an accurate speed?" Two things: (1) This year and model came with different wheel and tire size options so the statement that my tires are "out of spec" is an assumption. (2) It's my truck and I did it because I wanted to. Why do Ford dealers in the Sullivan area lift new trucks, put aggressive tire and wheel packages on them and sell them new - they are Ford, I'm not Ford. People who talk to me this way lose my business. I am no longer a Schicker customer and I know my next heavy duty truck (which I'm actually shopping for right now) is NOT going to be a Ford. Recommendation to the dealer - treat your customers as if you want them to come back to your dealership.

    Had a recall notice and contacted them to repair. They found 3 others and fixed them all. People…read more(Bryan in particular) seem to be extremely customer oriented. Thank you for provided exceptional customer service!

    Ackerman Toyota

    Ackerman Toyota

    3.5
    (146 reviews)

    Had a great experience. Brought the car in for a Software sensor recall. Met Justin , my service…read morewriter. He explained all that was going to happen and what was needed. He was very courteous and professional. I knew it would take sometime to complete. dropped it off at 8 am and it was done by 2:30. I paid for the the car it received the free oil change for life Had the tire rotation done too. I am good to go. Thanks Justin!.

    I'm going yard with this review of Ackerman. Their service department was exceptional.. My overall…read moreexperience was flawless and I'm rewarding them with a full 5. I scheduled the the appointment over the phone. I live out of town, but my son's car is in Saint Louis where he attends college. I set it up when I would be in town. My appointment was for an oil change and tire rotation early Saturday morning. The Bay Area was so clean you could eat off the floor. The initial staff was friendly. He took me in immediately and I met with a service advisor Vincent. The waiting area was clean and comfortable. Complimentary bottle water and snacks are provided. My advisor came out to speak with me on recommendations for additional service. With the mileage being close to 90k performing a more extensive service with fluids and replacement of spark plugs. I agreed. He also said I could locate a coupon online and use, even from another dealer. With a more extensive service they needed two more hours. The car was completed at approximately the three hour mark. They also at my request removed an insurance beacon and scraped off the glue residue. Checkout was smooth and I utilized a 10% discount. They take all major credit cards. I was given my paperwork. The staff were friendly and professional. I would recommend and will return.

    Exclusive Motors - car_dealers - Updated June 2026

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